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D & L Services Heating and Air, LLC

Heating and Air Conditioning, Insulation

About us

Heating & Air Conditioning - 49 years of combined experience Clay 469-337-4783 or Tony Drake 972-922-9120

Business highlights

18 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating & Air Conditioning - Maintenance, Service Repair, Equipment Replacement, Duct Repair & Replacement. Attic Insulation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.926 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
12%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 26 reviews

Nicholas G.
08/2022
5.0
heating & air conditioning/hvac
  + -1 more
They quickly identified leaking and disconnected ductwork as well as a rusted out plenum and developed a plan of attack for addressing the problems
Description of Work: Duct work
Rating CategoryRating out of 5
Yes, I recommend this pro

Chancey C.
06/2022
5.0
heating & air conditioning/hvac
  + -1 more
They were so nice and professional. They knew exactly what needed to be done and it was the best experience I’ve ever had with AC repair!
Description of Work: replaced capacitor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from D & L Services Heating and Air, LLC
Thank you for the kind words and if you or anyone you know needs anything in the future we will be here. Have a great weekend

Tracy H.
05/2022
5.0
heating & air conditioning/hvac
  + -1 more
Clay was very informative and actually showed me the issue I was having. After repairs were made it has been wonderfully cool in my house. Would definitely recommend D & L Services to anyone that wants honest work for an honest price!!!!
Description of Work: Service
Rating CategoryRating out of 5
Yes, I recommend this pro

William C.
05/2022
5.0
heating & air conditioning/hvac
  + -1 more
They very professional. Had the knowledge of what was wrong and what I needed to fix it. They where honest and upfront about the cost and the warranty they stand behind. They were clean professional during and after the installation and the system cools and heats like never before... I high recommend D&L services and I will definitely use them again.
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Danata K.
05/2022
5.0
heating & air conditioning/hvac
  + -1 more
Clay is great. Knows his stuff when it comes to HVAC and is very professional every time. He explains everything very thoroughly. Highly recommend D & L Services Heating and Air.
Description of Work: Service
Rating CategoryRating out of 5
Yes, I recommend this pro

Bill S.
05/2022
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! Clay and crew always do an excellent job! He’s always honest and gives you all the options available! He’s great to work with and does great work!
Description of Work: Full system install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Melanie K.
05/2022
5.0
heating & air conditioning/hvac
  + -1 more
Tony and Clay are prompt and professional. Both have many years of experience. They always go the extra mile to give good service. I have used them for many years.
Description of Work: spring inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Shirley G.
01/2020
4.0
heating & air conditioning/hvac
  + -1 more
They were fine.
Description of Work: They checked out my air conditioning
Rating CategoryRating out of 5
Yes, I recommend this pro

Leonard S.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went great. I've had 3 jobs done by Mr Drake. They came out and did what they said they were going to do and in a timely manner, correctly and in a professional manner.
Description of Work: He worked on my heating and A/C system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sunie G.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from D & L Services Heating and Air, LLC
Thank you for your review. We appreciate you!

sally S.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tony Drake did a great job and gave a fair price. I would highly recommend this company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from D & L Services Heating and Air, LLC
Thank you! It was a pleasure working with you.

Joseph B.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Candida O.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David W.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
This service event went very well, as expected. Mr. Drake is all about customer service and quality! I am in the process of a major remodel and AC services and upgrades are part of that remodel. Drake Air has been my go-to company for all my AC needs on this project. One of the notable upgrades was to balance the air flow in one room and reduce the vent noise for that same room. I am happy to report that those completed tasks are a major success! Going forward Drake Air will be my go-to company for all my AC and Heating needs.
Description of Work: Arrived at my home on-time! Big Plus! Did a detailed job review with me before starting tasks. Then; Installed new 30x48 drain pan with float switch under existing AC system. Removed blower to clean and service. Cleared and cleaned pan drain line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$371

Response from D & L Services Heating and Air, LLC
Thank you! It was a pleasure working with you.

amy F.
06/2015
5.0
insulation
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$130

Frances W.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
Tony Drake (the firm owner) was punctual at the appointment for the estimate. He seemed quite knowledgable regarding the system and the new insulation products available. The first crew on the job realized quickly that the job was over their heads and stopped working (on a Wednesday). Tony called me immediately, explained the situation and said that he was working on finding another crew. Received a second call later that afternoon stating that he found another crew who would be available on Friday. The second crew showed up as promised and completed the job quickly and professionally. Tony was quite apologetic for the crew problem but in my opinion, approcahed the problem in a professional manner and the job was completed to my satisfaction.
Description of Work: Installed new insulation on HVAC system ductwork and new drip pan under the heat exchanger - all located in the attic.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,400

Response from D & L Services Heating and Air, LLC
Thank you for your patience and understanding with our little "hiccup". Please let us know if there is anything else we can do for you.

Stuart B.
03/2015
4.0
heating & air conditioning/hvac
  + -1 more
They were less than enthusiastic about honoring their warranty. They regretted having giving me the warranty in the first place. I will only use them only for warranty work.
Description of Work: I had some HVAC work done by them. It was a warranty service.

Rating CategoryRating out of 5
quality
5.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from D & L Services Heating and Air, LLC
We apologize, [removed name], for your perception that we did not want or regretted honoring your warranty. That was in no way our intent. As we explained last summer, there are specific equipment brands that require contractors to purchase the failed equipment or part initially (even those under warranty), then either the customer or contractor will be reimbursed upon warranty approval. It is our oversight for not clarifying this procedure upon your purchase, and we will definitely ensure that future customers are aware of this prior to their purchase.

Ron S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
They're just very helpful, reliable and honest. I would use this provider again in the future.
Description of Work: They came back to do the inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from D & L Services Heating and Air, LLC
Thank you [member name removed] for sending a review about our service. We appreciate your business and loyalty to Drake Air. We will continue to provide quality service and reliability to all our customers. Regards, Tony Drake

Ron S.
09/2014
5.0
heating & air conditioning/hvac, insulation
  + 0 more
Here are a few words to describe Drake Air.... Honest, reliable, friendly, fair price, and just really nice guys. Tony and his crew spent a few hours with us back in August to help us get our house back to a comfortable state. The upstairs unit was not cooling properly and with some guidance and suggestions Tony got the unit back in shape. Also we had full attic insulation blown in and our house is very cool. I would highly recommend Drake Air to everyone I know Thanks guys !!!
Description of Work: awesome service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from D & L Services Heating and Air, LLC
Thank YOU for allowing us to help solve your a/c problems. We appreciate you and your kind words. It was a pleasure working with you.

Anne Ward W.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Replaced the capacitor Added Freon Checked the vents and air returns to ensure that the system was working correctly
Description of Work: I called Drake today (Saturday) because there was ice forming on my air conditioner. Tony Drake added me to his list of calls for today and arrived within a few hours. He was able to identify the issues and corrected them. I purchased a 1-year maintenance agreement while he was here. Because I did that, I received a discount on the after-hours trip fee, the capacitor, and the Freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$319

Response from D & L Services Heating and Air, LLC
Thank you [member name removed] for your loyalty and business. We appreciate you always.

Anne Ward W.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were very dependable and very knowledgeable. They come when you need them. They will come when you call them no matter what it is. They are really great. They certainly do a very good job and they don't leave a mess. They are all professional but still very friendly and very aware of special needs that you might have. They seem to go beyond their call of duty to me. I have done business with them for a lot of years.
Description of Work: They came and took care of my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from D & L Services Heating and Air, LLC
Thank you [removed name]! It's always a pleasure to see you and help in any way we can.

Don P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Tony came out on short notice to make a temporary fix that would give us cool air until the replacement part arrived. A couple of days later, he returned to replace the part. He was punctual, polite and fair. The system is working fine now. We have an annual maintenance agreement with Drake Air that provides twice a year checks and servicing of our units as well.
Description of Work: The upstairs A/C unit was blowing warm air due to a faulty switch. Drake Air replaced the switch and tested the system to make sure the problem was corrected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from D & L Services Heating and Air, LLC
Thank you [member name removed] for your trust and loyalty in Drake Air. We appreciate you and look forward to taking care of all your needs in the future.

Larney N.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
The guy who comes out has been doing work for me for years now and he is great. He comes out twice a year but I pay him $250 a year. He is always timely. He comes when he says that he is going to come and he does an excellent job. He fixed my system and this is my second house that I have had him with. He does a wonderful job and he is excellent overall. His price is very reasonable and he is coming out again in a couple of months.
Description of Work: The last time that I used Drake Air LLC was in November of 2013 for checking out my air conditioning system and changing its filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from D & L Services Heating and Air, LLC
Thank you Mr. [member name removed] for the opportunity to service your homes and your loyalty is appreciated.

Toni W.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
I was aware that replacing the approximately 30 year old system was eminent. About a week before Christmas I became aware that my heat was not coming on. We had used Drake a couple of years ago to install a system in another facility so I called them. They came the next day and evaluated my system, which was dead. They came back a day later with a bid for three options. Tony Drake thoroughly explained my options and alternatives. I selected the option that best suited my situation and they promised to have heat for me by Christmas. They commenced the job on December 23 and after two very long days had heat for me by 3:00 PM Christmas Eve. Tony and his entire crew were extremely professional. They were friendly, courteous and respectful of my home. There was no evidence of the extensive job they had done other than a warm Christmas Eve. I am forever grateful that they saved my holiday and cannot recommend them highly enough. While I hope I don't need furnace repairs in the future, I will certainly subscribe to their maintenance and service program.
Description of Work: Replaced entire heating/air conditioning system in my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from D & L Services Heating and Air, LLC
Thank you Ms. [removed member name]! It was a pleasure working with you and we look forward to servicing any equipment needs in the future you may have.

Anne Ward W.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
They are a great company. They are a small company. He was prompt and did exactly what needed to be done. I have used them a lot of years. He came when he said he would. He was knowledgeable and did the the job and it worked perfectly. Everything was right, he brought what he needed. My daughter just used them at her house for insulation.
Description of Work: I used Drake Heating and Air Conditioning. I used them a couple of months ago when he put in a thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

153 Golden Coast Cir, Palmer, TX 75152


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
TACLB26372E
Trade License Locale
TX
Trade License Authority
Texas Department of Licensing & Regulation
Trade License Expiration
03/11/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Insulation

FAQ

D & L Services Heating and Air, LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

D & L Services Heating and Air, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, D & L Services Heating and Air, LLC offers free project estimates.
Yes, D & L Services Heating and Air, LLC offers eco-friendly accreditations.
No, D & L Services Heating and Air, LLC does not offer a senior discount.
Yes, D & L Services Heating and Air, LLC offers emergency services.
Yes, D & L Services Heating and Air, LLC offers warranties.
D & L Services Heating and Air, LLC offers the following services: Heating & Air Conditioning - Maintenance, Service Repair, Equipment Replacement, Duct Repair & Replacement. Attic Insulation.

Contact information

153 Golden Coast Cir, Palmer, TX 75152


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM