American Fence Inc

unknown

Called a couple of times before getting a sales man. The salesman had to leave town and passed my requirements to the and quot;owner/operatorand quot; for estimating and setting the deal. After setting the deal and agreeing with the contract the ability to obtain the agreed upon fencing took longer to get from out of state than originally specified. When the fence came in the first time (late) it was not the same as agreed to. The second batch of fencing came in without all the required pieces, or pieces which were of a different standard (round vs. square, end capped vs pointed, etc.) Upon getting the appropriate parts the initial installer put what he could with the statement that although one end was lower than the other it would be difficult to tell to an untrained eye. When the drive trough gate arrived and was installed my untrailed eye could see the obvious step down between each piece vs. the gradual slope from one end to the other. While installing the drive through gate one team of installers pushed the hinge assembly onto the post vs removing the endcap and sliding the hinge down the post to its proper position. This pushing put a deep scar into the post's finish. One endcap for the post was not available on the initial install. All of these issues were professionally resolved with little/no problem except for time required to accomplish. Overall the time from estimate to completion was approximately a month. The obvious issue of out of state supply was the main problem area. All other issues were resolved locally in a professional manner..

It went real well. I was happy. They were local and quick. The bid came in a timely manner and the work was done on time. The price wasn't bad either. It just took them one day to get it all done.