Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

TruGreen Lawn Care - 5411

Lawn and Yard Work, Lawn Fertilization & Treatment, Tree Service

About us

TruGreen is the nation's largest provider of lawn and landscape services. We make it easy for you by delivering customized care solutions that are effective, innovative and responsible. TruGreen® provides a full suite of tailored lawn and landscape services. From fertilization and aeration to tree & shrub services and much more, TruGreen delivers superior results backed by our Healthy Lawn Guarantee.®1 We also offer effective solutions to help control and prevent lawn damaging insects, like chinch bugs and grubs. Our passion for lawns sets us apart, and we’ll help you achieve a lawn you love. Contact us today to start your tailored lawn plan.

Services we offer

Residential and commercial landscaping, lawn, tree & shrub care.

Amenities

Warranties
Yes

Reviews

2.613 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
15%
4
23%
3
8%
2
8%
1
46%


Rating CategoryRating out of 5
quality
2.7
value
2.7
professionalism
2.9
responsiveness
2.7
punctuality
2.9
Showing 1-13 of 13 reviews

Floyd S.
04/2017
1.0
lawn service
  + -1 more
Called and complained they said they have no record of me telling them not to spray unless I called them. Sent bill at the current time they are trying to collect it. Checked other reviews not good
Description of Work: Sprayed lots in 2016 there warranty was only for 90 days had new growth, within the warranty called them out to fix it and they did they wanted to be on a schedule of every 90 days, told them not to spray any more without me calling them. The next year they sprayed the area again after I had sprayed it myself and it had very little to no growth at all.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$411.35

Casey O.
04/2016
1.0
lawn service
  + -1 more
unknown
Description of Work: Overall awful experience from start to finish. Everything from customer service to the actual lawn maintenance. I will never recommend this company to anyone, even if they change management.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Mathew H.
09/2015
1.0
lawn service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Phil E.
12/2014
4.0
lawn service, lawn treatment
  + 0 more
Was not here when he performed the service.....
Description of Work: Routine spraying of grass for weeds.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$65

Response from TruGreen Lawn Care - 5411
Thank you so much for your valuable feedback!! It is wonderful to know that you would hire us again, per your review. Thank you again for allowing us to service you, and for being a loyal TruGreen customer. Have a great day!! Lisa @ TruGreen Corporate Office.

craig M.
08/2014
5.0
lawn treatment
  + -1 more
I'm happy so far. They've done what they said they were going to do. I would use them again in the future.
Description of Work: They did fertilization.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Susan G.
07/2014
1.0
lawn service
  + -1 more
I was charged for an aeration of my yard but only the front lawn was done. I tried numerous times over a 3 week period to get the back yard done to no avail. I was finally contacted by someone out of Dallas after revealing my plans to contact BBB. I went home to find the front yard only had been aerated yet again! Needless to say the backyard was never done. I would also receive phone calls stating they would be coming to do the actual lawn care and nobody would ever show up. I had to take them off of automatic payment because they were charging for doing the lawn but not actually doing anything. The local office never returned a single phone call. Most of the time I would only get to speak with a customer service representative even after requesting to speak to local management. They were supposed to have refunded me for half of the aeration charge ($77.00) since they never did my entire lawn as I was charged. I still have not seen that either. I had similar issues with this company 2 years ago and skipped a year of service do to the problems I had then. When they contacted me again this year I told them about these troubles and was hesitant to join up but was assured their management issues were resolved. I should have listened to my gut feelings. I would not recommend the hassle a person has to go through if you ever have an issue.
Description of Work: Lawn care

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$175

Rachel T.
07/2014
1.0
lawn service
  + -1 more
We started True Green August 2013(?). They have been out a handful of times and at first we liked them. They got rid of all those nasty goat head stickers that had overrun our lawn and made us think we had a green lawn *yea... green because of the stickers). They came out and did the pre-emergency, and the stuff for winter, etc. This year.... They are slacking in every area possible. They have never called us to inform when they will be out. We have dogs and I would prefer them not be exposed to those chemicals. When we have called to ask them to call us before they come out, they still don't. They never show up when they schedule it!! We have had several no shows and yet billed for it anyways. When we ask for a refund of that no show service they just tell us they will send someone out as soon as possible to do a "re-service". This year our lawn is not as lush and green as last year. When they do leave a service call invoice, they say they have inspected the yard and it is in good condition, no emergent needs... My back yard is watered on their recommendations yet it is still dead, plus it has been overrun with weeds that they "haven't" noticed?? Not worth the money. I will buy the fertilizers and weedkillers myself and do it all. I'll spend the $30/bag to cover my 2 lots front and back vs. the $69.99 they charge to put 2 signs in my yard. Very displeased.
Description of Work: Fertilize, weed control, fungicide

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$500

Melissa C.
06/2014
2.0
lawn service
  + -1 more
Apparently I had a new account manager but was not notified. I told her what had occurred, she said the she would call back with my next appointment time. I never heard from her.
Description of Work: Treated my lawn once, was told they would be back in 5 to 6. Received an automated message saying that someone would be out to treat my lawn the next day. They never showed, nor did they show the next day.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$700

Beth R.
04/2014
3.0
lawn treatment
  + -1 more
I used them for a couple of years. Their price is on the size of your yard. It was a fair service. They were not exceptional.
Description of Work: I have used Tru Green Chem Lawn to try and help with weed control.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Karen S.
05/2013
1.0
lawn service
  + -1 more
See above explanation.
Description of Work: I was sold the lawn service package for a year with various discounts on April 15, 2013 and was contacted April 20 with a courtesy call to say to put dogs up because Round 1 lawn treatment would be administered on Monday, April 29, 2013. At 5:15 p.m. TruGreen had still not been to our home. They were a "no show." I called the next day and was told someone would be in touch with me. We continued to lock our dogs up for the next 3 days. I kept calling TruGreen but it never resulted in anyone coming out or contacting us about what the problem was. Now I have requested a refund of my yearly charge that I paid in advance and cancelled my service as of last Saturday, May 4, 2013. I will never recommend them again and have never dealt with such unprofessional people representing a business as large as TruGreen is in this community. Very disappointed ex-customer, Karen and Dan Sherman.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$397

Pamela G.
12/2012
4.0
lawn service
  + -1 more
Wish we'd done it ourselves.
Description of Work: Fertilize, weed control, tree treatments. Tree treatments don't seem to work. Trees are still weeping.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$107

Landon H.
03/2012
4.0
lawn treatment
  + -1 more
The price varies from $75-$150. Not very many people provide the same service they do as far as coming by regularly to fertilize and weed control the lawn. We will continue to use them.
Description of Work: We use Tru Green every other month to spray our lawn.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BETTY B.
02/2012
5.0
lawn service
  + -1 more
My yard looks very, very good. They know what they're doing.
Description of Work: I have a yearly contract with them. They come out 11 times a year. They spray my yard for weeds, aerate the yard twice a year, fertilize the yard three times a year, and use pre-emergence three times a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    2628 Faudree Rd, Odessa, TX 79765

    http://www.trugreen.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn and Yard Work,
    Lawn Fertilization & Treatment,
    Tree Service

    FAQ

    TruGreen Lawn Care - 5411 is currently rated 2.6 overall out of 5.
    No, TruGreen Lawn Care - 5411 does not offer free project estimates.
    No, TruGreen Lawn Care - 5411 does not offer eco-friendly accreditations.
    No, TruGreen Lawn Care - 5411 does not offer a senior discount.
    No, TruGreen Lawn Care - 5411 does not offer emergency services.
    Yes, TruGreen Lawn Care - 5411 offers warranties.
    TruGreen Lawn Care - 5411 offers the following services: Residential and commercial landscaping, lawn, tree & shrub care.

    Contact information

    2628 Faudree Rd, Odessa, TX 79765

    http://www.trugreen.com