About us
Business highlights
23 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesAccepted payment methods
Reviews
5.06 Reviews
Showing 1-6 of 6 reviews
Toni M.
07/2014
appliance sales
+ -1 moreRalph and his staff are as good as it gets. The service is in beatable. Why go to the big box for appliances when the appliance guru is right here in Odessa?
Description of Work: All new appliances
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| quality | |
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Yes, I recommend this pro
$7,500
Toni M.
03/2014
appliance sales
+ -1 moreShopping for large expensive items can be overwhelming. Our circumstance was stressful because this wasn't a planned remodel. Brenda was patient and so helpful. She is very informative. I think she really gets a sense about her customers. She gathers info with pleasant conversation and just has the instincts to put ya at ease. She is very knowledgable about all products. Ralph was kind enough to send all the spec sheets on all the appliances so our cabinet maker and contract would have all the sizes and measurements they needed. Our appliances are not yet installed, but if is already one less worry we have just leaving it all to the great folks at Direct Appliance.
Description of Work: Due to fire we are having to replace each and every kitchen and laundry appliance.
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Yes, I recommend this pro
$6,000
Mary J.
07/2013
appliance sales, appliance repair
+ 0 moreFixed the problem, cleaned up after repair, very professional, knew what he was doing, brought materials needed to repair my refrigator , they asked questions, model no. And we're able to narrow the problem down before they arrived so needed parts were on the truck.
Description of Work: Replace control unit that defrost's freezer, had to defrost freezer, diagnose problem with 2nd refrigator and will return with parts to repair it this week. Service technician was running late but called to let me know ( ran about 30 min. Late)
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Yes, I recommend this pro
$300
Brenda O.
10/2012
appliance sales
+ -1 moreGREAT
Description of Work: I bought a refrigidator. I started noticing ice forming in the top section. I called, and they came out the next day. The service tech was great. Repaired the frigidator and cleaned up after himself. I was impressed. The cost: 0.00 Thanks Direct Appliance Brenda Ohmstead
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Yes, I recommend this pro
Skipper A.
10/2012
appliance repair
+ -1 moreI was impressed with the professionalism and courtesy of this company. I had stopped by their repair center at 1616 E 7th Street in Odessa, Texas to discuss a problem that my mother had been having with her refrigerator. After discussing the issue for a few minutes we determined that the problem was probably one of two scenarios. They advised me to go and get the model number of the refrigerator so they could make sure that they had the replacement parts on the truck. After giving them the information they called back to make an appointment. Unfortunately the only time slot they had open for the next day was about 40 minutes before my mother had to be to a doctor's appointment. After being assured that they would make all effort to arrive on time and complete the repair before we had to go to the doctor's appointment I agreed to the time. The repairman did as promised, arriving on time and making the repair in a timely manner so we could still make her appointment time. Everything is working fine again. I would recommend this company to others for their appliance repairs. I was very pleased that they wanted to make sure they had the parts on the truck so they could complete the repair without making a second trip.
Description of Work: Diagnosis and replacement of the compressor start relay.
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Yes, I recommend this pro
$125
Trina B.
08/2012
appliance sales, appliance repair
+ 0 moreOverall, I was very pleased with this company.
Description of Work: Repaired broken soap dispenser on an Electrolux dishwasher. Still under extended warranty, so the costs were covered, but was told when I asked that the standard fee for the service call would have been $90, and the part cost about $30-$40. This company, located in Odessa about 20 miles away, was very friendly and provided prompt service. In my initial call, I explained the problem, and was impressed that they took the model and serial numbers from me, ordered the part before coming to my home, and arrived on time and completely prepared on the day of service. The job was done in less than an hour.
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Yes, I recommend this pro
Contact information
4909 E 42ND ST, Odessa, TX 79762
Service hours
Sunday:
ClosedMonday:
9:30 AM - 6:00 PMTuesday:
9:30 AM - 6:00 PMWednesday:
9:30 AM - 6:00 PMThursday:
9:30 AM - 6:00 PMFriday:
9:30 AM - 6:00 PMSaturday:
10:00 AM - 5:00 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Sales and Installation,
Appliance Repair
FAQ
DIRECT MAYTAG HOME APPLIANCE is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:30 AM - 6:00 PM
Tuesday: 9:30 AM - 6:00 PM
Wednesday: 9:30 AM - 6:00 PM
Thursday: 9:30 AM - 6:00 PM
Friday: 9:30 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
DIRECT MAYTAG HOME APPLIANCE accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, DIRECT MAYTAG HOME APPLIANCE offers free project estimates.
Yes, DIRECT MAYTAG HOME APPLIANCE offers eco-friendly accreditations.
No, DIRECT MAYTAG HOME APPLIANCE does not offer a senior discount.
No, DIRECT MAYTAG HOME APPLIANCE does not offer emergency services.
No, DIRECT MAYTAG HOME APPLIANCE does not offer warranties.
DIRECT MAYTAG HOME APPLIANCE offers the following services: Direct can install almost any appliance we sell. We specialize in retrofitting built in appliances such as wall oven and cook tops. We offer free in home measurement for built in appliances so our customer gets the product for their needs. In addition we have free loaners for refrigeration & laundry products so our customers can order the exact product they want and not what is available. A credit card is available with terms up to 12 months no interest. We do warranty work on all products sold.
Direct does not do plumbing or electrical work beyond the basic hook up of the appliances we install.
We do not build cabinets or counter tops or install pre-built cabinets and counter tops. Direct has 2 general contractors we can call if extreme or large scale renovation is needed. Direct does not install or perform warranty work on appliances bought from another vendor.
Contact information
4909 E 42ND ST, Odessa, TX 79762
Service hours
Sunday:
ClosedMonday:
9:30 AM - 6:00 PMTuesday:
9:30 AM - 6:00 PMWednesday:
9:30 AM - 6:00 PMThursday:
9:30 AM - 6:00 PMFriday:
9:30 AM - 6:00 PMSaturday:
10:00 AM - 5:00 PM