Castillo Remodeling & Construction

I won't attack the person but I will attack the professionalism/service sold to us. Not good!!! Total un-professional Too many do overs Won't return calls. Never shows when he says he will unless you get nasty. This contractor wants to text instead of calling? This contractor is a criminal He is in bed with his granite guy with his plumber with his electrician All criminals praying on decent folks He uses very unskilled persons to do the work so you never know who is in your house, I have seen people from 6years to 70 years in my house working and you wonder about the quality of the work performed, he is usually non-existent, he never checks the work so on several occasions we had him redo causing more delays and leaves you wondering what he has covered up. If you decide to use this contractor make sure you have a contract and list every nut-bolt-screw don't leave anything to honor, Do NOT USE HIS CONTRACT IT IS VERY VAUGE! He continually failed to provide what he led us to believe was in his scope on the kitchen remodel since under normal conditions items such electric outlets/placement or even painting sheetrock you think it would be in the scope????Kitchen gut and remodel down to the studs???? In the contract lay out a timeline because he will disappear leaving you wondering. In the contract make it a requirement all subs contact info is supplied be fore any work begins. In the contract make sure you require all subs or general labor to be solid construction persons and U.S.citizens. At least you will be able to communicate with them since your calls will not be answered. In the contract build in penalty clauses costing him $$$ daily for delays (I suggest $500.00 daily penalty) weather due to him or one of his subs!!! When he takes a draw he will disappear on you. Never cleaned up, our house was a mess throughout the process with disregard to our belongings every day there was work done we cleaned behind them. This project in my estimation took over 2 months too long due to contractor issues. We were constantly trying to get updates. We moved piles of demo outside our home that was definitely in his scope, I recall one time his son removed some carpet and pad that had been there a couple of weeks. We allowed him to use our dumpster and we also upgraded once to two small dumpsters and again to a large dumpster but there was no consideration to our cost at any point weather dumpster-electrical-cleanup-completing his work. We paid extra to move furniture and appliances but ended up with some damage. From start to finish poor. Always an excuse and the customer is never right. He told me he would stand behind his work but hasn't yet. We are now trying to get him out to do some work he assured was done to receive his last payment, we are now on the third day he said he would show I guess we will know for sure today if we are getting lip service again. I question any positive reviews on this site about this contractor. If you have tools/ladders/anything that can be used it will be used and abused so "me casa su casa" is the way it works. This contractor is more focused on his bottom line than the end result or customer satisfaction. This project went on from mid November 2014 to Early March 2015. We went without a kitchen from Late December until Early March. At one point he took out the ceiling in the kitchen after being told he could not leave it exposed overnight well he did and it stayed open for days during the coldest days in 2014-we were living in the mess he left. He uses plumbers/cabinet/electricians/granite-tile persons that do work for him as a side so you must be at their mercy when they will show to do work. His plumber is a criminal, crook of the worst kind, if given the opportunity he will side charge you and make it sting. His electrician is stupid, I had to come behind him and complete the job since he never checked to make sure receptacles had power. I had to secure hardy-backer to the kitchen floor since his unskilled labor used short screws the first time and short sheetrock screws the 2nd time so I bought the right screws the third go round and took out the inadequate screws and installed them to make sure it got done right and the next day he showed with about 1/2 as many screws as I used to secure the boards down?.-His scope I had to finish sheetrock tape and bed in the kitchen so the cabinets could be installed.-His scope My wife painted the kitchen before the cabinets were installed because we found out it was not in his scope?????????????? I had to relocate outlets in the kitchen so the cabinets could be installed.-His scope I had to relocate electric an outlet in the bathroom so the granite could be installed at 9pm one night.--His scope The cabinets he had built were a disappointment due to mis-communication and the contractor knowing better what we want than we did? The true professional is the cabinet maker. Too many problems to list so if you decide to buy into the good reviews and ignore the bad then good luck. We never did a final walkthrough but had a list and we were assured the list was completed so we made the last payment and found out later the list was not completed and he hasn't been back to make it right. You would think this would be a priority with an upstanding contractor. I hired Joe mostly because I liked him but found my character judgment is lacking. I am sure we are at fault in this project causing all delays and creating all issues and delays, we just want what we paid for! Sincerely RM

Never on time. Very sloppy work. Always had to leave for some reason. After an advance on his pay, he left his tools and never has returned. DO NOT HIRE THIS PERSON!

He came out and gave an estimate, timely,professional and friendly.

His work was good. but it went very slowly because he apparently lost some of his crew to the oil field. He started the job about two weeks later then he said he would, and we dealt with mostly his sub contractors, he was not good about keeping us updated about when he would be here, and he rarely showed up when he said he would. The job was supposed to take about 4 -5 weeks, and took over 5 months. He does not seem to have the resources or organizational and communication skills to handle a large project. He never finished the entire project. We are having to get another contractor to finish the job.

Generally sub-par quality of work on paint and backsplash Flooring and granite countertops were done well Shortcuts on certain other finishes

We got Joe's name from a friend and also saw a review on Angie's list. Joe did a excellent job and was very professional. There were no money problems or pressure. The job did take longer than estimated and sometimes we were not kept informed as to when to expect workers to be coming to the house. I often had to call to get a status update. Joe was very skilled and knew what he was doing. I would have no hesitation to hire Joe for other projects and would recommend him to others.

Overall, they did very well, and I would recommend them.

The thing that I love about he does his quoted price and he finished a day early and took $400.00 off. He was very professional. He is a good man very honest and a Christian.