Texas Air Doctors

Their service is great, we have used several years and they have been great service.

The crew from Texas Air Doctors was first rate. Extremely polite, very professional and knowledgeable. They were well organized, they walked me through everything that needed to be done and easily dealt with problems that arose. They completed the work on time, and cleaned up the area before they left. I cannot say enough about this company and its employees. Highly recommend them to anyone looking for a heating and air conditioning company.

Hired them to service the upstairs unit that had been previously replaced by a poor contractor. They did a great job fixing that unit. When it came time to replace the downstairs unit they were our fist call. Even though we got other estimates and some were cheaper, we decided to use Texas Air Doctors because they had earned our trust.

Perfect. The install team arrived on time as did their supervisor. The team worked tirelessly throughout a long day to complete the task to completely remove the old A/C and furnace system and replace it with a code compliant new system. I strongly recommend this firm to everyone who needs A/C or furnace work.

I would use them again unless I find somebody else better.

Texas Air Doctors installed a brand new system in my house a few years ago. Last year, the drain pan broke and flooded part of the house. They quickly responded and fixed the problem. This spring, the same thing happened. After evaluating the design and possibilities of why this kept happening, they decided that the product was designed poorly. They decided to replace the whole air handler under their No-Lemon policy for a new and better designed model. They were responsive and very customer focused. Mike, the customer service manager, was great to work with and went above and beyond in order to fix the issue and satisfy the customer (me). I highly recommend this company.

Wonderful. Very polite and professional. They bring shoe covers and a mat to lay down on the floor in front of the fireplace. Very knowledgable and explained everything. I will only call them for future issues and highly recommend them.

We have been members of Texas Air Doctors Mustang Club for 8 years. Wonderful service and responsiveness while caring for our heating and cooling needs. In March, 2014, they replaced three heating and cooling units as well as three thermostats. The price for the installation and units was very reasonable. They have continued to perform routine maintenance on the units twice yearly. The service is impeccable.

After examining all three units the technician tried to sell me on the maintenance club. Then he said my drip pan for one of the units had a hole in it and was leaking all over the attic floor. Also said 2 of the units were pulling way too high amperage. Also they were about to go out. The cost of several options presented was very high. I asked if the tech blew out the lines and he said no AC companies do that anymore. Hmmm. So I got a second opinion. The second opinion technician blew out the lines, put freon in one unit and said all the amperage readings were within normal limits and saud there was NO hole in the drip pan. My husband also got in the attic and confirmed this. Further, last year Texas Air Doctors gave me an estimate to fix my gas fireplace. They said the entire unit needed to be replaced and they couldn't just get replacement parts. Quoted $1300.00 to fix it. I got a second opinion and they fixed it for $630. Hmmmm once again. Very disappointed with TAD integrity. Did not call them out on either issue. That never gets you anywhere.

I have never felt more scammed by a company than by Texas Air Doctors. I paid out over $545 to them which was a band aid according to their technician and my A/C unit is still not functioning. I am beyond frustrated at Angies List for even having these people on their list of A/C companies. This has given me no hope for future dealings with Angies List.

Is it just me, or does every routine service call end with a need for $400-600 of repairs? We have used this company for 2 years and finally come to our senses. After buying this home we though we should get the units serviced. Although working perfectly, we were sternly advised to make needed repairs to prevent future catastrophic problems. We had them come out every 6 months for the next 2 years and heard the same saga. But guess what? All has been working perfectly--no catastrophy. But this last time after they came we had a leak in a PVC that was not there previously. We had them back out and guess what? We needed $400-$600 of repairs to prevent a catastrophe! It suddenly became apparent to us that they must be working on commission. Although nice to deal with, I'm not sure of their expertise, but I am sure of their pushy ways.

They were absolutely wonderful. He was so nice. He was so polite. He just worked on it, fixed it right away and made sure it worked. The cost wasn't much. They were such a wonderful company because of the way they handled everything. The technician was very professional and upfront. We have a dog and he made a point to stoop down and say hi. He made sure we knew what was going on and what he found out. He explained it to us. I would definitely use them in the future.

It turned out great. He was very proficient, professional and friendly. I got a one-year warranty with them and a five-year warranty with the factory.

Appointment time was between 1-3. He arrived around 1:40pm. He asked what my unit was doing & I told him. I showed him where my outside unit was. Within minutes he was on his phone on a personal call. I could hear the conversation so I knew it was a personal call. I went back in & went back to work. After a while, he came in to look at the inside unit and his phone rang and he picked it up and was on another personal call. This call lasted about 10 minutes. After he did his testing he advised me what was wrong with my unit. He had to turn my AC on while he was testing it but left it on while his was in his truck writing up a quote on a new unit. It was a cold day anyways, and then of course even colder after he turned it on. I wasn't sure if he needed it on for some reason but soon realized he didn't and I turned it off. I was told when I made the appointment that he would clean up the outside unit & do the inspection. I do know he did the inspection and that seemed to go fine as he was able to tell me what was wrong, and show me. But I am not sure if he did the cleaning as he never went over with me what all he did. When he left, he left some trash by my inside unit. I was only a few pieces but it was in plain sight and should not of been left. The price was reasonable for the work performed, even though I'm not sure they did all what they said they were going to do. I do feel as though taking personal calls while inspecting/testing my AC unit was very unprofessional.

Tech was supposed to tune up AC system, but didn't do much except for trying to sell overpriced units. A tech from another company came in later, who performed much more thorough test for free, and quoted me less than 50% of the cost.

Fireplace would not come on when electrical switch was flipped. Texas Air was able to provide someone to come out within two days. Jeff was great, came out and replaced some of the electrical wiring at the switch itself. He also found a slow gas leak and replaced the gas line. Repairs were quickly and professionally done. However, a few days later the fireplace was back to it's old tricks and would not turn on when the electrical switch was fixed. I called and Jeff was able to come out the next morning and repair the electrical wiring at the base of the fireplace, no charge. So far so good. Fast and professional service.

I have a monthly fee of around $6/month. They are always very prompt and do a very good job. I have been with them at least 10 years now.

He was a pleasant person who seemed knowledgeable. It was a comparable estimate to others, but I didn't get a unit with them because I found a better price.

They were excellent! They did a terrific job and saved me over $3,000 over other bids I received. He was very conscientious about the job. He tried everything to not replace the unit, but that ultimately was the best option. I would recommend him to anyone. I wouldn't use anyone else now.

They were fine. They did a good job for a fair price.

We are happy with them! They have taken care of any problems we've had. We had another provider who looked at the fireplace and didn't know what to do. They knew what to do right away which made it really easy. They were respectful of my home warranty and gave me helpful advice.

It turned out well. I have used them once before. They are prompt and they take care of any issues. They give us good quotes too.

The price was competitive. They were on time and efficient.

They are very responsive! They are upfront and honest. They tell us what we need and even what we don't need when appropriate.

The price was competitive. They were on time and efficient.