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PERMA-PIER FOUNDATION

Foundation Repair, Excavating

Reviews

3.19 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
11%
3
11%
2
11%
1
33%


Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.4
responsiveness
3.4
punctuality
3.9
Showing 1-9 of 9 reviews

Victor D.
04/2015
5.0
foundation repair
  + -1 more
They are called Perma-Pier Foundation. They are a really popular company though. Things went very well with that, got it done within 2 days. It was pretty awesome. The work performed was quick, professional and done right.
Description of Work: I had something done by him. The approximate date of service was July of last year. Services were performed by the provider. They did foundation repair all the way around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele H.
09/2014
4.0
foundation repair
  + -1 more
We had confidence in the engineer that came out to our house. He gave us a good review and good details about the soil conditions. This helped us make a decision if we should go with steel or concrete piers. Installation went well and we were happy with the results.
Description of Work: They replaced a number of foundation piers.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelli L.
03/2014
1.0
foundation repair
  + -1 more
Four years after they fixed the foundation we call because the foundation had moved 5 inches - which another foundation compnay had told us. Albert Cazares came out in December and said they would not do anything. He had a bad attitude and said it was fine. Nothing had moved. Again, we continued having problems. In March, we had them come back out and Albert Cazares came to the house again. He was extremely rude. He kept rolling his eyes at me. When I kindly asked him to please stop rolling his eyes at me he told me I was a confrontational person - which I'm not sure how he would know after 5 minutes of speaking with me. I understand it is warranty work and they are not receiving any income from it but they do not stand by their work. Period. I would NEVER use this company again. extremely unprofessional and shady. And if you have to have warranty work they have a whole different department - I guess with the rude guys. Save yourself headache and money - go with another company
Description of Work: fixed foundation

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0

$11,700

Evan F.
10/2013
2.0
foundation repair
  + -1 more
unknown
Description of Work: We were given the transferrable warranty from the previous homeowners on foundation work that had been done by Perma-Pier. We noticed cracks in the brick on the front of the house and called Perma-Pier and requested warranty work as it was supposed to be a "life-time" warranty. They responded that the work that was done was not under warranty.
Rating CategoryRating out of 5

Diedra S.
08/2013
5.0
foundation repair
  + -1 more
We bought a house that had the warranty on the foundation from Perma Pier. The work had been done some years ago but the warranty continued. As new owners we wanted to check to see what movement there had been. We called and within a week, PermaPier sent out an engineer to survey our property. He found that one area had moved and we figured out what it might have been ( a leaky sprinkler head) but also said to be sure he wanted to pressure test the drain and water lines. He made a call and the net day Construct Plumbing ( a sister company of Perma Pier) came out to check. The drain was good, but the pressure test showed a leak in the water line. A plumber came out Monday to look for the leak. Tim was prompt and courteous and knew his way around leaks. It took him about an hour to track down the source of the leak and he assured me that it was NOT in the slab. Oce he had found the leak, I had him fix it and he did. I can't speak to the original work, but I can say Perma Pier does honor its warranty and gave us piece of mind.
Description of Work: Found a water leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

christine B.
05/2013
1.0
foundation repair
  + -1 more
This company was recommended by a friend. We got a quote from a salesman which met our budget and was in line with what other companies had quoted. Communication, both verbal and written was extremely poor. Work was incomplete. Warranty department will not return calls. We brought in an independent structural engineer who confirmed that our house still has major unresolved structural issues. We have hired a lawyer.
Description of Work: Foundation repair of pier and beam house

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$8,000

Jason E H.
03/2013
5.0
foundation repair
  + -1 more
Very punctual and responsive. The guy who came out to do the quote was very informative and in the end I felt more comfortable with him than the other 7 quotes. They hit solid strata much more shallow than expected in some spots and the foreman made sure that I understood what was going on and why they weren't deeper. The actual work done is fine. I think that I am going to have to call them back out a few months after the job as we have a couple of lingering holes where the dug that are hopefully just due to the soil re-settling. I also now have a door that swings shut on it's own, but I do not foresee any problems dealing with the company futher.
Description of Work: 14 pressed piling piers around two sides of the home

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Keith R.
10/2012
3.0
foundation repair
  + -1 more
I woud have been pleased with any other company other than them.
Description of Work: Workers were great. Management were below average. I will not recommend. They did not perform all functions in the contract.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$10,000

Steve D.
08/2012
1.0
foundation repair
  + -1 more
Just bad work and do willingness to fix problems defective work caused.
Description of Work: 14 pressed pier installed

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$6,000

    Contact information

    7718 NE LOOP 820, North Richland Hills, TX 76180


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Foundation Repair,
    Excavating

    FAQ

    PERMA-PIER FOUNDATION is currently rated 3.1 overall out of 5.
    No, PERMA-PIER FOUNDATION does not offer free project estimates.
    No, PERMA-PIER FOUNDATION does not offer eco-friendly accreditations.
    No, PERMA-PIER FOUNDATION does not offer a senior discount.
    No, PERMA-PIER FOUNDATION does not offer emergency services.
    No, PERMA-PIER FOUNDATION does not offer warranties.

    Contact information

    7718 NE LOOP 820, North Richland Hills, TX 76180