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Marton's Carpet Care

Carpet Cleaning, Carpet Sales and Installation, Upholstery Cleaning,

About us

Often our clients are surprised that we don't try to charge more when we get there. Some ask how is it possible. The answer is simple: it costs a lot to find new clients, it costs nothing to keep the ones you have. While the other guys are always struggling to find new clients, we simply make sure you want us back again next time. Refreshingly clean carpets without all of the surprise charges. We want you to be our client for life.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, upholstery, pet odor cleaning, flood extraction & steam cleaning.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.971 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
3%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 71 reviews

Bernard K.
08/2018
5.0
carpet cleaners
  + -1 more
They're excellent, we've used their services twice.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jeff P.
08/2017
5.0
carpet cleaners
  + -1 more
Great service, removed stains previous cleaner was unable to remove
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne H.
03/2017
5.0
carpet cleaners
  + -1 more
Fantastic. Had carpet cleaned and a repair done in a room. Will definitely use again. So professional, honest and affordable. A+
Description of Work: Carpet cleaned and repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Erin S.
12/2016
5.0
carpet cleaners
  + -1 more
They were super prompt and completed the task within three days; calling immediately to set appointment.
Description of Work: We got a great deal on carpet cleaning for three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jay N.
05/2016
5.0
carpet cleaners
  + -1 more
Arrived on time. Kept us engaged as to the progress of the job. Did an excellent job. Very friendly. Great experience.
Description of Work: Cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Roger N.
04/2016
5.0
carpet cleaners
  + -1 more
My carpets were terrible and they look brand new.
Description of Work: Everything was perfect! Greg was on time, professional, friendly, and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Roberta V.
11/2015
5.0
carpet installation, carpet cleaners
  + 0 more
While we were away from our home, our Labrador got into the Halloween candy. He consumed 3 1/2 bags of snack size candies with the wrappers. He became very ill! The candy wrappers left a pink and red dye on the carpets. I thought I was going to have to replace the carpets but Robert from Marton's was very determined to remove the stains and to my surprise the carpets look new again. I have used Marton's on several occasions and have been more than satisfied. Robert goes the extra mile to get the job done well! I highly recommend Marton's Carpet Care!
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Ralph R.
10/2015
3.0
carpet cleaners
  + -1 more
Angie's List is forcing me to complete this form.
Description of Work: Don't know
Rating CategoryRating out of 5
$1

Susan J.
09/2015
5.0
carpet cleaners
  + -1 more
Did a very good job, super nice guy. Am considering having them clean my tile and hardwood floors too.
Description of Work: Carpet cleaned 2 rooms, hallway and a flight of stairs using 3 room plus hallway deal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Hal S.
08/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
Good company, great attention to detail. Very knowledgeable.
Description of Work: Cleaned carpets throughout house and scrubbed tile in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

JEANNA S.
07/2015
5.0
carpet cleaners
  + -1 more
Marton's was extremely courteous and professional on the phone when we called to schedule our carpet cleaning. We had to reschedule once, and they were happy to oblige. Robert gave us a courtesy call on the way over, arrived promptly as scheduled, and did a wonderful job cleaning our carpets. He even managed to remove almost all of the dried-up Play-dough from the carpet in the playroom. Best of all, we got a fantastic price for the job! We definitely plan to use Marton's from now on for our carpet cleaning needs.
Description of Work: Marton's cleaned all of the carpets in our two-story house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$291

Joan W.
07/2015
1.0
carpet cleaners
  + -1 more
Shane was 30 minutes late after calling to say he had to pick up a stretcher. When he arrived he asked to look at the room and then raised his price from $75 to $100. I told him if he was just coming to give me an estimate, he should have stated that on the phone when I talked to him 3 days earlier. He got defensive and said he always says it's only a guesstimate and he will give the real price when he looks at the job. He went on to say it's impossible to give an estimate without looking at the carpet. I feel he was running late on a Saturday morning and decided to blow off my job. Very unprofessional. DO NOT USE THIS COMPANY!
Description of Work: I called several companies and Marton's was the lowest bid. I asked when we could schedule and Shane said 9am Saturday morning.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

Response from Marton's Carpet Care
I am very clear that I said I would do the stretching at your job, even without seeing it, IF there were no seams involved for $75. I know you went with us because we were the "cheapest" After seeing your room in person the stretching DID require a seam to be taken out an redone. I would have done the seam for $25 which is a very fair price. But with out the seam the job could not have been done as there were hallways on both sides of a room that needed to be stretched. I try my best to give as accurate of a bid over the phone but there are unique situations like seams , types of furniture , different styles of carpet etc that both customer and service provider should agree to to be fair. I feel that I had no choice other than to walk away from your job so that you could find someone who could get the job done cheaper if you could. In no way did I pressure you to pay anything more than what was justifiable with your particular situation.

Diane S.
07/2015
5.0
carpet installation, carpet cleaners
  + 0 more
A week after they cleaned the carpet. we had a plumbing problem. They came back within an hour or so after we called, set up fans, removed the padding that was ruined and sterilized the carpet. Came back reinstalled the carpet. Couldn't have been better service. Very professional and the price was reasonable. We have several rent houses and will be using them again.
Description of Work: Did a great job cleaning the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Karen T.
06/2015
3.0
carpet cleaners
  + -1 more
It took 2-days versus 1-day because of machinery issues. there apparently were 2 chairs that were real dirty. did one pass versus two to see if water was not dirty.
Description of Work: clean chairs

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$240

Evelyne M.
04/2015
5.0
carpet cleaners
  + -1 more
I would highly recommend this service provider. They were responsive to my first call, reasonably priced, on time, and did a great job. The service tech, Robert, was very hard working and he had his job cut out for him!. He even came back on his way home to touch up a small spot. Then he fixed my storm door to boot. The price was exactly what was quoted with no add ons. Great job guys! I will definitely call on you again!
Description of Work: Cleaned carpet, two area carpets, Egyptian sofa and love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$232

William R.
02/2015
5.0
carpet cleaners
  + -1 more
We were so pleased! He was able to get all the animal stains and most of the people stains out. We thought his price was more than reasonable, and we will use him again. Thank you for making our house feel so clean!
Description of Work: We needed the entire house cleaned including stairs and closets. The house had been rental property and you could see where animals had had accidents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Marton's Carpet Care
Glad that you liked our quality of work and thank you so much for the feedback. There are so many different types of stains and most of them require specific treatments. Thats were experience really shows in our field.

W K C.
01/2015
5.0
carpet installation
  + -1 more
They did a very good job. I believe they sold the business recently. When they did the job, everything was very good and professional.
Description of Work: They cleaned our carpet 2.5 or 3 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Marton's Carpet Care
Yes we did purchase the business over a year and a half ago. We kept the name and the prices the same. Everything has gone excellently and we are glad to continue to give you the same great service that Martons has been providing for almost 12 years now.

Cassandra M.
01/2015
5.0
carpet cleaners
  + -1 more
Very thorough. My cat threw up on the stairs and he treated it with stain remover and even pulled up the carpet to clean the padding underneath. Smell is all gone. I had a coupon for three rooms and a hallway, but asked them to do the two staircases instead. He did charge me an extra $20 for the stain remover, which was a little unfair, as two staircases is a lot less to clean than three rooms and a hallway, but I didn't push back on it. He also pointed out that they could clean and polish my travertine and make it look really spectacular when I put my house on the market (I told him we may be moving) but he didn't do a hard sell or anything, just made me aware that was an option. Very happy overall.
Description of Work: Shampooed two staircases

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Marton's Carpet Care
Thank you for the feedback. That Kind of issue with a cat stain can be a little difficult especially on a staircase with wood underneath. If we can effectively remove the odor from the padding, the carpet and the wood in one treatment then we are very happy too! lol

Deanna J.
11/2014
5.0
carpet cleaners
  + -1 more
My house was going on the market and I needed my carpet cleaned. Found Marton's Carpet Care on Angie's list and contacted them. Spoke with Shane who was very courteous, informative and provided very reasonable price quote. I had to reschedule several times and they were very flexible. Shane did a phenomenal job on my carpet which had several areas that were heavily soiled. Carpet, which is over 10 years old, looked like new when he finished. The job was completed fast and, additionally he used a high powered fan to help dry the carpet as I needed the carpet to dry quickly. Am very pleased with their work and would use them again.
Description of Work: Cleaned carpet(including pre-treatment in heavily soiled areas) in all rooms and closets. (3 bdrm house)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Marton's Carpet Care
Thank you kindly for going above and beyond in providing your in depth review of our service. We are understanding and we try to be as flexible as possible with our scheduling especially when someone is either moving in or out. Thing can change so so do we.

Linda R.
11/2014
5.0
carpet cleaners
  + -1 more
Robert arrived on time. he checked for cat urine spots in the carpet. he deodorized the whole carpet throughout the house then cleaned. took no time at all and looked beautiful.
Description of Work: deodorized cat urine smell, and cleaned carpet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256

Response from Marton's Carpet Care
Thank you for taking the time to leave a review of our service. Cat urine is pretty challenging to get out. Sometimes it even takes a few trips to get it all the way but we are prepared to go the extra mile if need be. We stand behind our work even in the tough situations such as pet odor removal.

Mary S.
10/2014
5.0
carpet cleaners
  + -1 more
I appreciate the professional attitude of Marton's. From my purchase of the deal to when the gentleman who did the work finished and left, I experienced a professional, efficient and friendly attitude. Although I haven't had a chance to walk in the rooms because they're damp, they look great! The master bedroom has old carpeting and even that looks as good as cleaned, old carpeting can look, and they were pretty much able to remove a large coffee stain. I'd definitely have this company back. I was surprised that I was asked to present the voucher or read off the coupon code, when the communication I received from them when I purchased the deal indicated they already had that info. This was not a big deal and doesn't influence my appreciation of Marton's.
Description of Work: Marton's cleaned carpets in 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Bernard K.
08/2014
5.0
carpet installation, carpet cleaners
  + 0 more
Very satisfied with their work, excellent in all respects. We would use them again
Description of Work: I'd used them before and they'd done a good job. I needed carpet cleaning and stretching throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$297

Response from Marton's Carpet Care
We showed up the same day that you called us out to do the bid for you. Thats pretty good service. Over the phone you asked for two bids to be given. I felt pretty confident sending a qualified technician over to give you a bid. As I understand it you never explained anything to the tech when he showed up. Apparently you were asleep. If that wasnt the case I am sure he would have done exactly what you wanted him to do but another member of your household was present and showed him the areas to be bid on. I had the tech then call you to try to work out whatever was not to your liking but I guess you were still unhappy with the bid. I am sorry that I did not know exactly what you wanted over the phone. I understand that you wanted two bids and that you have had some foundation work done that was related to why you wanted the bid. If you want us to come give you another bid when you are awake/present and can show us the details of what you want us to do we would gladly do that for you. e

Zach K.
06/2014
5.0
carpet cleaners
  + -1 more
Fast, friendly and professional. Carpets are clean and service was fast.
Description of Work: Carpets Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

BEVERLY S.
06/2014
4.0
carpet cleaners
  + -1 more
Something went wrong and they compensated by finishing the services for free.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$125

Karen A.
05/2014
5.0
carpet cleaners
  + -1 more
They arrived on time and got right to work. Two young men showed up to do the work. Very polite and professional. Cleaned the areas and were done in about an hour. Carpets look great. Would not hesitate to hire again or recommend to others. Just another great Angie's List recommended experience.
Description of Work: Used a Coupon deal to have two rooms and a stairway cleaned. Added $20 disinfectant to hire traffic room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99
    • 1(current)
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Contact information

7316 Falcon Ct, North Richland Hills, TX 76180

www.martonscarpetcare.com

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Upholstering

FAQ

Marton's Carpet Care is currently rated 4.9 overall out of 5.

Sunday: 10:00 AM - 4:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

Marton's Carpet Care accepts the following forms of payment: Check,MasterCard,Visa
Yes, Marton's Carpet Care offers free project estimates.
No, Marton's Carpet Care does not offer eco-friendly accreditations.
No, Marton's Carpet Care does not offer a senior discount.
Yes, Marton's Carpet Care offers emergency services.
No, Marton's Carpet Care does not offer warranties.
Marton's Carpet Care offers the following services: Carpet cleaning, upholstery, pet odor cleaning, flood extraction & steam cleaning.

Contact information

7316 Falcon Ct, North Richland Hills, TX 76180

www.martonscarpetcare.com

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM