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GARAGE DOOR SPECIALISTS

Garage Doors, Doors

About us

Owner operated since 1992 . My techs. are all employees. I do not use subcontractors.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Providing Garage Door repair, service, installation and automatic Gate repair, service, installation since 1992.

Amenities

Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.3
punctuality
4.7
Showing 1-4 of 4 reviews

Gustav K.
06/2012
2.0
garage doors
  + -1 more
unknown
Description of Work: Roger did okay job programming 3 remotes on a Saturday, but did not have parts or know how to install a keypad for a 1997 opener. Follow-up the following Monday was nil and around mid-day on Tuesday he said he said he couldn't get done until next day which was after my tenant was supposed to move-in. I asked him to squeeze me in same day. He told me to get someone else because I was a "pain in the ---". I paid $250 for three remote controls. Not a happy experience!
Rating CategoryRating out of 5
Yes, I recommend this pro

Karl H.
12/2011
5.0
garage doors
  + -1 more
My old garage door opener stopped working, so I had them come out and give me an estimate. They made a good offer so I had them do the work that same day. They did a very nice job and were finished in a couple of hours. I have been very happy with the results and price. I would recommend them to anyone needing garage door work.
Description of Work: install new garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from GARAGE DOOR SPECIALISTS
Thank you, I'm glad we were able to help. Roger, owner

Melissa P.
09/2011
5.0
garage doors
  + -1 more
We called this company early in the morning. Roger came out to our home within the time frame he stated he would. He provided a free quote and took the time to explain the problems (the pieces that were broken, etc). We proceeded to have him do the work (the price quoted - was very fair and reasonable). He completed the work within the time frame he said he would (within one hour). He gave us a cash discount. He was extremely courteous, took the time to explain things to us, and even gave valuable information about our garage door opener (this did not need any repairs) . We were extremely pleased with the overall experience. We will definitely refer him to others and we will keep his number for future reference.
Description of Work: He came out for a free estimate for repairs on our garage door. The door itself was fine, however, many parts had broken (springs, etc) so it would not close at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Response from GARAGE DOOR SPECIALISTS
Thank you, I answer all calls 24 HRs, if you need my help I'll be there FAST!! Roger, owner

MICHAELANN B.
01/2009
2.0
garage doors
  + -1 more
Roger said my gate needed a different part and he would have to come back the next day. While operating the gate I watched him let the gate crush the gate on my box, which bent the hinges. He said he would provide a full preventative maintenance on my garage door when he returned the next day. His service call was $157 but I didn't pay him that day. He came the next day and gave my husband a different story. He then said he had to leave for a personal emergency. I called him later that day and asked him not to come back.
Description of Work: Roger came out the same day I called. I wanted someone who would work on my electric gate as well as my garage door.

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Response from GARAGE DOOR SPECIALISTS
I was called to repair a gate operator at the customer's resident on the date stated. The customer tells me the gate will not close properly. So I run the gate to observe its operation, the gate fully opened, then continued to open past the open limit. The gate struck the control box which should never have been installed in the path of the gate for this exact reason. The opener had a problem with the open/close limit assy. This is the part that tells the motor to STOP the gate is fully open or closed. The problem was a simple part failure, I must run the gate to diagnos the problem. the damage to the system was due to a incorrectly installed controll box. The next day my father, which had a stroke a couple years before, was brought to the emergency room with complications.He died the day after being addmitted. That was the family emergency. Roger Williams / owner since 1992

    Contact information

    7294 Glenview Dr., North Richland Hills, TX 76180

    DFWZONE.com

    Service hours

    Sunday:
    10:30 AM - 4:00 PM
    Monday:
    7:00 AM - 6:30 PM
    Tuesday:
    7:00 AM - 6:30 PM
    Wednesday:
    7:00 AM - 6:30 PM
    Thursday:
    7:00 AM - 6:30 PM
    Friday:
    7:00 AM - 6:30 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Doors

    FAQ

    GARAGE DOOR SPECIALISTS is currently rated 3.5 overall out of 5.

    Sunday: 10:30 AM - 4:00 PM

    Monday: 7:00 AM - 6:30 PM

    Tuesday: 7:00 AM - 6:30 PM

    Wednesday: 7:00 AM - 6:30 PM

    Thursday: 7:00 AM - 6:30 PM

    Friday: 7:00 AM - 6:30 PM

    Saturday: 8:00 AM - 6:00 PM

    GARAGE DOOR SPECIALISTS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, GARAGE DOOR SPECIALISTS does not offer free project estimates.
    No, GARAGE DOOR SPECIALISTS does not offer eco-friendly accreditations.
    No, GARAGE DOOR SPECIALISTS does not offer a senior discount.
    Yes, GARAGE DOOR SPECIALISTS offers emergency services.
    No, GARAGE DOOR SPECIALISTS does not offer warranties.
    GARAGE DOOR SPECIALISTS offers the following services: Providing Garage Door repair, service, installation and automatic Gate repair, service, installation since 1992.

    Contact information

    7294 Glenview Dr., North Richland Hills, TX 76180

    DFWZONE.com

    Service hours

    Sunday:
    10:30 AM - 4:00 PM
    Monday:
    7:00 AM - 6:30 PM
    Tuesday:
    7:00 AM - 6:30 PM
    Wednesday:
    7:00 AM - 6:30 PM
    Thursday:
    7:00 AM - 6:30 PM
    Friday:
    7:00 AM - 6:30 PM
    Saturday:
    8:00 AM - 6:00 PM