I have used them for years and they have moved customers of mine over 100x, issue is when they moved me the last time (this is the fourth time) they destroyed my washing machine. Contacted Randy the owner multiple times, came to my house to inspect it, tomb me he was either going to fix it or replace it, contacted him multiple times over an 9 month period, he kept telling me that it was being ordered and that it was back ordered, then he stopped responding. I have multiple text chain as proof and now nothing. Very disappointed and want to let you know that if you use them it is at your own risk
Description of Work: Move a 4 bedroom home
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$1,600
Ryan R.
08/2017
5.0
moving companies
+ -1 more
The move went very smoothly. The crew was very friendly, worked incredibly hard in the August heat and even made a few repairs and swapped out the dryer cord which was so helpful and unexpected. I highly recommended these movers!
Description of Work: We moved to a new house in the DFW area and needed help packing up the remaining items that we couldn't finish as well as move us from one location to the next.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,370
Janet B.
02/2016
5.0
moving companies, piano moving
+ 0 more
The two men who moved the piano were prompt, friendly, personable, and efficient. I would use them again and would definitely recommend them to my friends.
Description of Work: Moved a piano approximately 10 miles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
SHERRY B.
07/2015
5.0
moving companies
+ -1 more
The hurricane/tropical storm was moving through on the morning the move was scheduled. The movers called to say they would be held up by traffic, due to flooding but they were there within a half hour of their scheduled time. They carefully wrapped my mother's furniture in blankets and loaded that truck in the midst of a storm! They were very helpful in arranging the truck so that some of the furniture could be dropped off at two other locations. They were pleasant and very professional. Even with the two extra drop-off stops they were done before noon! I was very pleased with the price and the service and will definitely call them again!
Description of Work: Moved my mother's furniture and boxes to an assisted living apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Vince J.
08/2013
5.0
moving companies, piano moving
+ 0 more
I chose All Star because they could send a 36 foot truck instead of the 26 foot the other companies had suggested. The team of three guys arrived on time and worked quickly and professionally to move us. They worked hard to pack the truck full but were careful with our furniture. I would recommend them and use them again.
Description of Work: All Star Movers sent a team of three movers and the trailer to move my household.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Blain P.
06/2012
5.0
moving companies, piano moving
+ 0 more
Randy and his crew of 4 arrived exactly on time. Every worker was very polite and very careful with our belongings. We had some relatively new furniture and the crew would point out nicks and scratches to us prior to loading them so as to avoid us thinking they had made them. They noticed small things that we probably would not have even seen. All of the furniture that needed dissambling was done very quickly and competently. Our move was large enough to require a 2nd truck. The 2nd truck arrived from a smaller move done earlier in the morning just as the 1st was filled. Two more guys began helping and the 1st truck went to the new address while 2nd was being loaded. The loading took three hours total. I was very impressed with how quick and efficient the load was. The unload at the new address took three hours as well and included moving a piano up stairs which had a 90 degree turn halfway up. A tricky task they accomplished without problem. They placed everything exactly where we wanted it and they assembled everything that needed to be assembled. The work ethic of everyone was outstanding the entire time and everyone was constantly moving with a purpose. I would certainly use All Star Movers again.
Description of Work: Moved entire contents of house six miles. Including disassembling/assembling furniture and piano.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Joan W.
07/2011
4.0
piano moving
+ -1 more
Everything went well, no problems.
Description of Work: moved piano from one house to another. They were fast and friendly.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Robert K.
09/2010
5.0
moving companies, piano moving
+ 0 more
The two movers did a great job. They were careful with the piano and the bench and did not do any damage. The original cost of the move was $90.00 but I paid the two movers an extra $20 each for helping me move some other furniture around in the room...they did not ask for any money but I wanted to tip them for being so helpful. I have no complaints...only compliments. The price was reasonable and the communication and service excellent.
Description of Work: They moved a piano from one house to another house. There were no stairs at either location and only one step at each front door for the movers to have to deal with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
William G.
05/2009
5.0
moving companies, piano moving
+ 0 more
I called on Saturday and they were able to move the piano the very next day. They showed up on time (a little early), moved it promptly and were at my door by 9:AM. Very friendly and professional and did not damage the piano in any way.
Description of Work: I needed an upright piano moved across town.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
DAVINA F.
10/2008
2.0
moving companies, home & garage organization
+ 0 more
The whole experience was terrible. Three guys showed up to do the move and none of them had any idea about the discussions I had with the office about the things that needed care. We had a brand new set of appliances that were quite expensive. The washer and dryer are front loaders and need to be handled carefully when being moved. They had no idea what I was talking about and I had to insist that they not jiggle or turn the machines which they should have known. They did not wrap the furniture well and dented the edge of one of our dressers. We had a king bed that required dismantling and they took nearly an hour trying to figure out how to do this until my husband took care of it. When we got to the house they put the bed together wrong and we had to re do it later. Only one of the guys had any idea about how to hook up the washer and dryer and he couldn't figure out how to hook up the fridge. We ended up doing that ourselves later. When they were bringing the fridge in they did not wrap it properly and two of the drawers fell out and broke. They also man-handled a Barca-lounger swivel rocker in, so that one side fell off the mechanism and we had to fix it later. We made our dissatisfaction known to Randy Blalock, the owner, and he compensated us for the replacement cost of the fridge drawers, but we will NOT be using this company again and I do not recommend them to anyone!
Description of Work: We hired this company to move our furniture from a rental house to a home we had just bought.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0
$700
RICK C.
08/2008
5.0
moving companies
+ -1 more
The two movers arrived on time and moved everything from both apartments to the new apartment with no issues. We would use them again
Description of Work: Moved furniture from two different apartments to my daughter's new apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Stacey H.
06/2008
1.0
moving companies
+ -1 more
On October 2, one of the original movers delivered the dresser to my house. It was in the back of his personal vehicle. It was not covered with any protective blankets during transport. As the move was rolling the dresser up the driveway, the main drawer of the dresser fell out and landed on the cement. The surfaces of the two drawer knobs were sheared off. The edge of the drawer was also cracked. Upon further inspection, the repair made to the original damage was shoddy at best. During the initial unloading on September 5, 2007, the frame of the dresser was cracked and a knob on a different drawer had been damaged. It seems that All Star Movers simply tried to glue the frame back together and then painted over the damage with a shade of paint that did not even match the actual color of the dresser. No attempt was made to repair the damaged knob. I called Mr. Blalock on October 3, 2007, to make my credit card payment and discuss with him how unhappy I was with the condition of my dresser. I asked if he was willing to make any adjustment to my moving fee of $575.00. He stated that he could only discount the fee by $25.00. I relayed my experience with Mr. Blalock and All Star Movers to the Better Business Bureau to express my complete disappointment with the quality of service that was provided to me. The two men that moved my household items seemed completely incompetent and I relayed that information to Mr. Blalock during the actual move. Several of my belongings were damaged during the move. An attempt to repair my damaged dresser was unacceptable. The fact that the dresser was damaged a second time seems to attest to the quality of employees that Mr. Blalock chooses to hire. The fact that Mr. Blalock was not willing to offer anything other than a $25.00 concession to a consumer that complained multiple times about the service received and that used his service three times in three years is deplorable. The Better Business Bureau of Fort Worth made several attempts to contact Mr. Blalock and All-Star Movers regarding my complaint. All-Star Movers never responded to the BBB. On January 25, 2008, the BBB revoked the BBB accreditation for All-Star Movers. They now have an UNSATISFACTORY rating with the BBB.
Description of Work: I hired Randy Blalock and All-Star movers to move the contents of my house to another house. The moving services I received proved to be a terrible experience from start until finish. The two man team that arrived were sloppy and lacked basic intelligence. I had to explain three times, in very specific detail, how I wanted my household items moved. They complained the entire time. In addition, I specifically stated that I wanted my leather furniture handled carefully. I stated that I did not want any items placed on top of the leather couch. Not once but twice, I had to remove heavy sharp objects that one mover placed on top of the couch while the couch was still in my house. I had to make sure that no items were placed on the leather furniture after it was loaded onto the moving van. After all that, the corner of the couch was still scraped off when they either loaded it or unloaded it. The two movers only seemed concerned with how fast they could load my items on the van. Mr. Blalock charges a flat rate for a move. The men had no incentive to slow down and pay attention to what they were doing. One mover piled boxes so high on his dolly that items continued to shift and fall off the dolly. At one point, a box that was on top of 4 other boxes slid off his dolly. A vanity mirror fell out of the box and shattered on the concrete. I witnessed this event. He simply kept moving with the dolly and kicked the shards of glass out of his way and into my grass lawn. At no point did he attempt to clean up the glass or offer up an apology. Just prior to leaving, one man stated to me that since my desk that they were moving was not made of solid wood it would probably break during the move. I advised him that the very same desk was moved twice, ironically enough by another company, in the past two years in the same fashion in which they were about to move it and the desk arrived in perfect shape. He simply reiterated that the desk would probably break during the move. After this happened, I called Mr. Blalock and left a message on his cell phone indicating that I was not at all comfortable with the quality of service the movers were providing. I recounted the information about my leather furniture, my mirror and the desk. I stated that I was very concerned about the safety of my possessions and asked that he please contact me. While unloading my belongings, a $300 Crate & Barrel dresser was damaged by the movers. They took the dresser to be repaired. Three weeks later, on approximately September 25, 2007, Mr. Blalock contacted me. He said the dresser had been repaired and was ready for delivery. He asked for my credit card payment at that time. I stated that I would make my credit card payment once the dresser was delivered and I determined it was in satisfactory condition.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$575
Melissa and Richard B.
09/2007
5.0
moving companies, piano moving
+ 0 more
Two guys showed up on time. They had ramps, hand trucks, dollies, and blankets. They worked steadily and carefully until it was done.
Description of Work: Moved a large upright piano, a refrigerator/freezer, a very large storage cabinet, and an entertainment center from the living room, down the front steps, around the house, and into a back room so I could have my hardwood floors resurfaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Kumar S.
07/2007
5.0
moving companies
+ -1 more
They Showed-up on time. Did not complain about box size, stairs etc. (I am used to that from most movers I have worked with) They Moved everything we asked them to move, arranged our furniture, re-assembled our Computer Table and TV Stand. The price they quoted was the price they charged.
Description of Work: We moved from a house to an apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Mary K.
06/2007
4.0
moving companies
+ -1 more
The price was good and they did get everything there safely, but I was a little taken back by the time they took doing this. They took a great deal of time wrapping items that shouldn t have taken so long, and when they finally left to deliver my stuff to the new home, they stopped on the way to get something to drink, and took a long time finally arriving. Other than this they were very polite and considerate, so I would consider using them again if I needed to.
Description of Work: They moved our entire home which consisted of beds, tables, chairs, sofas, personal items, and other furniture about 100 miles to our new home. They took the better part of four hours to do this and all items arrived safely at their destination. They did help pack the items, but did not unpack.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$580
LISA B.
04/2007
5.0
moving companies
+ -1 more
The experience was fine on all 3 occasions. There were no surprises and they work hard! One time it was 106 and they kept on moving even though the heat was staggering. They were always on time.
Description of Work: We used this mover on 3 different occasions over the past 6 years for moving my mother from house to assisted living,etc. Each time they showed up on time. The price they quoted was the price they charged, no hidden fees. They were always careful, and never broke anything. They were much better than a huge moving chain I won't mention.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
KATHERINE P.
10/2006
5.0
moving companies
+ -1 more
I've used several moving companies in the DFW area, and these guys are the best. They guarantee the price upfront. They get there on time and work hard and fast.
Description of Work: Moved furniture from a storage unit to an apartment in the same city.
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Service Categories
Moving Companies,
Piano Movers,
Home and Garage Organization
FAQ
ALL STAR MOVERS, BOXES & MORE is currently rated 4.2 overall out of 5.
No, ALL STAR MOVERS, BOXES & MORE does not offer free project estimates.
No, ALL STAR MOVERS, BOXES & MORE does not offer eco-friendly accreditations.
No, ALL STAR MOVERS, BOXES & MORE does not offer a senior discount.
No, ALL STAR MOVERS, BOXES & MORE does not offer emergency services.
No, ALL STAR MOVERS, BOXES & MORE does not offer warranties.