R&R Home Helpers

He came out to my house and told me he could easily replace an exterior door and install 60 feet of baseboards in less than a day. After soliciting other bids, he impressed me the most; he was not the cheapest. He showed up on time but bleary-eyed with a reluctant helper in tow saying he was hung-over at Home Depot to help me select the needed items and said he?d come out first thing the following morning. He called the next morning (I had taken the day off already) to say he had a plumbing emergency but would be out first thing next morning. The next morning he called and said he would be out around noonish. He arrived at 1:30pm and spent a few hours putting the door in. He said he was done for the day (what he actually said is ?I drink beer?), but that he?d be back the next day after he made another run to home depot. I met him at Home Depot the following morning, but he said they did not have what he needed and he would have to look elsewhere. I told him I would meet him at the house later. When I arrived home, the door was nearly finished and they were working on the baseboards. He ripped up a 13 foot section I had specifically said to leave intact. As he hurried to put his tools in his truck, he said he had run out of baseboard (despite the extra 15 feet I had bought), but would come back to finish the job when I had more baseboard. He left a big mess. While cleaning up his mess, buried underneath a scrap pile, I found enough baseboard that he could have finished the job. There are multiple places where there are large gaps and one prominent outside corner has one 45 degree angle meeting up with a 90 degree angle; he used a lot of caulk in these areas in an apparent attempt to disguise it. In other places he did not use any caulk. The door is in shoddier shape though. The doggy door is crooked. The door knob was not installed correctly; I had to redo it. Instead of informing me that there was rotted wood below the threshold, he covered it up with fiberboard instead of real wood or other suitable exterior material. Worst of all, THIS DOOR LEAKS A LOT from the top where there is visibly a large gap between the top of the door and the door jamb. I have called him numerous times. Each time he tells me he?s working a job and cannot come out. Now he will not return my phone calls. It?s been over a month. I only wish I had not paid him before he had completed the baseboards and installed the door correctly.

It went very well. Prompt start of job and completed the work in a timely manner.