Get matched with top marble and granite pros in New Caney, TX

"NA"

"I can't say enough about how beautiful my kitchen looks. Ebby made a suggestion which gave me more countertop space. It gave my kitchen a more updated look than I had ever dreamed. I sent pictures to family and friends right away. He tore out the old countertop down to the base MDF that the builder had used. He custom cut 3/4" plywood onsite. I could see the sturdiness of the counters before he had applied the laminate. The seams were not visible unless you were closely examining the counter. The edges of the counters were just as beautiful as was the backsplash. His work was impeccable. Regarding customer service, he kept me notified on when the materials would be in as I had a personal schedule he had to work around. His professionalism was outstanding. In the end, he was hooking up the pipes to my new sink. I didn't get new pipes purchased, so one of the old ones cracked as it was being tightened. At 7:00 at night he was insistent that he go from my house in the country to the nearest town to find that part so I was not left with a problem. Luckily, my neighbor down the road is a plumber and I got him to come over with the part. I don't think Ebby was going to leave me with a problem that night. Service people don't do that these days. He wasn't leaving till his job was done well. In the end, he made sure that he and his helper left the area clean of any mess. You won't regret hiring him for your job. The quality of work blew my mind. I just never expected the extra mile he goes to make the project everything you expect and more."

"As a homeowner that was flooded, I put a great amount of time interviewing contractors and felt that this company would give me the best remodel of my downstairs. In the end, I signed a 20-page contract (against the advice of a lawyer friend) and gave Stephen and Ryan about $120K of my insurance money. What I got was an extremely stressful, expensive experience with a variety of results. This should've been my first sign of trouble - - On my quote, Ryan refused to itemize my remodel expenses as all other companies do and this has caused an ongoing problem with insurance and with a subsequent flood. After giving them a 1/2 deposit, it took them over 3 weeks to even begin the project, which they blamed on permits. I was told that, "I could email the permit office," which I did, and received notification almost immediately that the project could commence. This should not have been my job. They demoed up 1200 square feet of tile creating a ton of dust and debris and despite my pleading, they would not clean it up. I became more sick than I had ever been in my life. I was then told that they would begin spraying oil paint on the new cabinets and it would be better to try to get out of the house. Within 24 hours, I arranged for a trip to Mexico and left. When I returned, it seemed that they also took a vacation and nothing was done. Money wasted. I then became more sick and wound up staying in a camper in my driveway as I couldn't afford to go away again. The $7K stairway I paid for is at best sub-standard for the money. He had a company come in and put in a vent for my kitchen (90 degrees to the outside. The guys messed up the outside hole and was in the shape of an oval (should have been a circle and covered). I asked for this to be repaired multiple times in emails and in person and it took over a month to get this done. Then, dealing with a second flood, and installing the hood, I was told by 2 separate installation contractors that this vent wasn't even sufficient for a dryer, and had to pay for it a second time. I had windows replaced, big ones. One of the windows already has a broken seal. I was very happy with the painters, the millworkers and the countertop fabricator. Their crews were very nice, competent and respectful. However, during the process, I learned that they were sometimes not paid on time and the blame was put on me for "not paying on time." That was a lie. I have since remodeled the house a second time and I am keenly aware of pricing for contractors. My half deposit more than paid for the full remodel and furthermore, I paid Ryan in full on the schedule which he created. I held up my end of the contract and expressed to Ryan that this was the worst business experience that I've ever had. I literally had nightmares about it for some time. Sure, being flooded is a traumatic experience but it didn't even begin to compare with what I dealt with Neal Homes. The items that I listed are really just the tip of the iceberg. Again, I waited a full year to write this and also until I rebuilt my downstairs a second time to make sure that I was explaining this with a clear head. My thoughts are the same. I'm now the poster child for all of those people that get taken advantage of by a general contractor. It's a sad story and a very expensive lesson learned."

"It was amazing"

"Awesome contractor, very professional and sharp. 100% recommended"

"Fast, affordable, easy to work with!"

"Edmund Leach from Houston Custom Carpets was the ONLY company to reach out to me when I searched this site for help with my remodeling needs. I was immediately provided with a consult inhome. The process went quickly and Edmund was patient with my indecisiveness. He offered multiple options and color, material choices,etc. The crews that performed the remodel were nice and courteous. They all worked diligently to get the job done. Definitely would recommend this company for remodeling needs."

"Synergy built my outdoor kitchen and it turned out beautiful. I get lots of compliments on the design of the layout and the roof. It was a complicated design but beautifully done and looks original to the home. I am extremely happy with the results."

"Very good job, thank you"

"The process went smoothly."