SUGARBEARS CHIMNEY SWEEP

Service provider came to look at the chimney. Told the problem, but unable to do the work because he was too old to do it. But they charge me $95 just to tell me what i already know. I asked him for a referral, but he did not want to hurt his good name.I not please with his work.They could had told he couldn't do the work, when i told him the issue with my chimney.

Arrived on time. Kept the area around the chimney very clean. Made some recommendations. All in all, great experience.

The person who I later found out was the wife of the chimney sweep, actually laughed at me and said "oh! Honey, we wouldn't even step foot on your property for less than 169.00, and then we would tell you how much". I later called 6 other chimney sweeps in the area, the other companies ALL would commit to a price, and were between 109.00 and 119.00. Clearly this place thinks they are in a league of their own, and the fact they would not even give a price or be competitive is a great concern. I would certainly shop around and only use this company as a last resort. The lack of professionalism and was unbelievable.

We were very pleased with the service we received. Kenneth arrived on time, thoroughly cleaned our chimney and fireplace and cleaned up after himself. He took the time to answer several questions and offered his advice, including cost-saving options. He was very professional, friendly, honest, and reasonably priced. We will definitely be recommending his services to our friends and will use him again in the future.

unknown

Kenneth was very professional, and wonderful to work with. He was timely, and reasonably priced, but most of all, he did an incredible job!

unknown

I am a realtor and I recommended them to my customer. We use him and he is always outstanding. He gives great service and always responds very quickly when I call him.

unknown

Excellent service. Kenny took the time to tape plastic round the fireplace to contain the dust. Very little mess, very polite, will recommended and use him again.

Great!

Confirmation of date and time the day before. Called to say he would be here early. Very professional and reasonable.

Kenny was on time, listened to my concerns, and cleaned the chimney. Kenny is great and friendly, very thorough, and left no mess. He gave me some things to try to solve our smoke problem, rather than just quoting us for more work.

Kenny was on time, extremely knowledgeable, reasonable a very different problem.

Sugarbear's did an excellent job. We have a somewhat complicated wood stove that had not been cleaned in the two years since we installed it. We had to call the retailer and get detailed instructions on how to access the chimney. The gentleman from Sugarbear's was very patient as all this was worked out, and then he took apart the back of the wood stove and cleaned the chimney. Then he put it all back together just like new. The job was done on time and my living room was left clean and tidy. No soot, etc. Very pleased and will definitely use again.

Excellent work. Will use again ad recommend very highly.

On time, set up supplies, cleaned all areas well. Then dismantled and removed equipment. Went well.

I called on 10/14/2013 and the service was performed on 10/15/2013. They were polite and did a good job.

On time and price is good. Cash discount. Made no mess - left things clean and neat.

The job went very well without any problems. I recommend this company highly.

He was very professional and informative. We will use his company in the future.

He told me he was too busy. All of his employees have gone back to school.

When calling on this company they may not be able to come out same day, but I think he is worth the wait as he was honest and seemed fair.

The chimney sweeper knocks on the door wearing a black coat with a tall black hat is such a friendly, likeable guy. He changes into his work suit and the vacuum he uses has no dust to it. He lays a tarp on the floor and never makes a mess. He does an excellent job and when he leaves, you would never know he was here. He s an older gentleman with a big full beard and the job isn t finished until he cleans out every piece of soot. I ve recommended him to several other people and I am happy with his prices.

The chimney sweeper answered my call quickly and followed up with an estimate for sweeping my chimney. His prices were quite reasonable and he explained the dangers of creosote build up. The sweep was scheduled as soon as a day was agreed on, and the chimney sweeper was not one minute late. He unloaded his truck and started working from the top to the bottom of the chimney. He did an excellent job and cleaned up very well. He was neat, polite and friendly and left the house in tiptop condition.