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Sparkle Cleaning

House Cleaning, Apartments, Blind Cleaning

About us

We are a small locally-owned and operated business with a strong desire to serve our community. We primarily serve New Braunfels, but also serve other surrounding areas such as San Marcos, Canyon Lake, Seguin, Cibolo and Schertz. If you live in any of these areas give us a call for a free quote today!

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

We clean homes, businesses and everything in between. We will also do minor yard work and organizing around the home.

Services we don't offer

We no longer do carpet cleaning.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

3.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.3
value
3.3
professionalism
3.7
responsiveness
3.3
punctuality
4.0
Showing 1-3 of 3 reviews

jolie A.
09/2016
1.0
house cleaning
  + -1 more
It was a horrible experience. The owner sent a couple of women over who forgot the vacuum cleaner, so carpets didn't get done, and they claimed to have stayed 4 hours yet I found only 1 out of 3 bathrooms cleaned and half the house was not touched. When I complained to the owner and sent her all the pictures of all the uncleaned areas she implied that I was lying to her, because her employee weaved quite a story, and tried to charge me $125 MORE than initially agreed upon. I was so disappointed. The owner was terribly unprofessional. This was the worst experience I've ever had in hiring services for my homes.
Description of Work: Hired for a Move-In thorough cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$175

Response from Sparkle Cleaning
Hi [Member Name Removed], This is my first time seeing this remark and I apologize for the services completed that you were unhappy with. I do remember this was a rough situation and the pay according to the job done evened out. At that time we had not set up a system for seeing homes before we gave estimates. We were willing to take another route to send somebody out to get the job done and understand your reason for not wanting that. All of our work is backed by a 24 hour guarantee and we always are willing to make sure incomplete or unsatisfactory work is finished well. Thank you for your feedback!

Shane H.
02/2016
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$85

David W.
01/2015
5.0
house cleaning
  + -1 more
.
Description of Work: I used Sparkle Cleaning once every other week for general house cleaning; basic bathrooms and floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    P.O. Box 311099, New Braunfels, TX 78131

    http://www.thesparkleclean.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Apartments,
    Blind Cleaning

    FAQ

    Sparkle Cleaning is currently rated 3.3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Sparkle Cleaning accepts the following forms of payment: Check,MasterCard,PayPal,Visa
    Yes, Sparkle Cleaning offers free project estimates.
    Yes, Sparkle Cleaning offers eco-friendly accreditations.
    No, Sparkle Cleaning does not offer a senior discount.
    Yes, Sparkle Cleaning offers emergency services.
    No, Sparkle Cleaning does not offer warranties.
    Sparkle Cleaning offers the following services: We clean homes, businesses and everything in between. We will also do minor yard work and organizing around the home.
    We no longer do carpet cleaning.

    Contact information

    P.O. Box 311099, New Braunfels, TX 78131

    http://www.thesparkleclean.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM