NATIVESCAPES LANDSCAPING

Very happy. Had to wait several months for the ditch to dry enough to do the work--stones were so large they required a bobcat--nativescapes never changed the cost during the wait. the work took 3 1/2 days, the crew worked hard, very professional, cleaned up every day and when the work was done they left no trace. The wall looks great, could not be happier. I will use them again--without question.

Based on a recommendation from a friend, we contacted Jeff and Melodie about providing a paver driveway, a stone column fence and gates, a large area of grass and flower beds, a decomposed granite walkway and an irrigation system. They met with us on April 1, provided a rough sketch on April 9, then a revision (as it missed some pretty key elements that we had told them) on April 10. We received an estimate for everything but the irrigation system at that time. On April 15 we got the irrigation system bid via email. The total estimate for all of the work was $32,610. We replied with some modifications, due to our budget constraints, which brought the estimate down to $23,985. Melodie said they could start in a few weeks and the irrigation system had to go in first. After the initial meeting, all our communication was via email and even when I left voice mail messages, I would get a response in email several days later. After three weeks, I contacted the irrigation system provider and he came out a week later to get started. I also contacted Melodie to see if they could start the paver driveway while the irrigation system was being installed. She said they were backed up with other customers who were adding more to their original contract, but that she would be by on a specific day and time to draw out the area for the irrigation guy. I said that was good because I wanted to discuss the details of the layout with her. She did not show up at that time, told the irrigation guy she would be there in 45 mins, then did not show up again. I gave the irrigation system provider a check for $2700., half of his work. I was frustrated because I had wanted to talk to her about the layout before the irrigation system was installed, so I left a message and told her I had hoped that our communications would get better when she started our job. The voice mail was short and not derogatory, but did express my need for better communication. She responded later that day with an email stating that my voice mail was terse, that they could not start my job for another two weeks and that I should find another landscaper. The irrigation system is being installed now, 6 weeks after our initial meeting, and I am back to square one with the rest of my landscaping needs.

The concrete cracked so we called them and they said that they would come out and fix it but they never came. They did a good job and it was quick but they didn't follow up.

The landscaping turned out very nice but they substituted some of my items with leftovers from other jobs and left the job partially unfinished though they did take some fees off my bill because of it. My main complaint is that when I tried to call later to ask some questions about my plants and to recommend that they contact a neighbor for some additional work, they refuse to return my calls. I gave up after leaving 5 messages. I paid my bill in full and was under the impression that the job went well. I cannot recommend them if they are this unreliable.

I called Nativescapes and left a message on their answering machine. Melodie Fryar was prompt in calling me back and then scheduling a visit to discuss my landscaping needs. She had a good grasp of what I wanted and offered some helpful suggestions. Our initial visit was on June 28th and she said it would be 3-4 weeks before they could start because of other projects scheduled. They did start on July 28th and finished up on August 5th. The limestone retaining walls were exceptional, they matched the limestone on the house perfectly. I was very happy with all of the work, except for one thing that occurred when they were almost finished. One of the workers drove the bobcat down the middle of the front lawn, tearing up a portion of the sod and leaving track/burn marks. Melodie was quick to fix the sod and put lawn dressing on the affected areas.

They never responded to my request.

The landscaper took my call quickly and came by to give an estimate for landscaping my yard. His prices were very reasonable and he drew diagrams of how the lily pond and creek bed would look. The landscaping was scheduled in a couple of days and the landscaper was right on time. He did a wonderful job, and left the yard looking beautiful. I don't think it would be fair to give the price of what he did, because it wouldn't be fair to say, since all landscaping is different.

The landscaper took my call quickly and came by to give an estimate for landscaping my yard. His prices were very reasonable and he drew diagrams of how the lily pond and creek bed would look. The landscaping was scheduled in a couple of days and the landscaper was right on time. He did a wonderful job, and left the yard looking beautiful. I don't think it would be fair to give the price of what he did, because it wouldn't be fair to say, since all landscaping is different.

H S Solis did a very good job, very neat so to say. There was no extra gravel lying around anywhere. Everything that was supposed to be covered was covered and nothing extra. I was very pleased with the promptness of the workers. They were right on schedule and they came prepared. They were also very nice. I cannot remember what they charged me; I do not remember it being a problem though. I look at it like this, great workers deserve great pay!