Mr. Electric of New Braunfels

Good job.

I wanted this contractor to replace 4 ceiling fans. He gave me a quote for $5000 to include $2500 to for replacing my main circuit box. Totally unnecessary. We had already had another electrician who said the circuit box was fine. Without that, the additional $2500 for the installation ( which simply replaced existing ceiling fans ) would have cost over $600 per fan. Upon leaving, he said he would send an email quote, which he never did.

I just wasn't aware of the initial cost for the diagnostics would be $124.00 most places said that was free.

Called to solve loss of electricity in 2 rooms. After his inspection, the technician said it would require a new circuit to be run to supply power to the rooms. His estimate for the work was $5,000! I decided to call another electrician for a second opinion... he found a tripped circuit breaker; reset it and charged me the $75 service visit fee. When I told the second electrician what the first said and wanted to charge, he asked if it was “Mr Electric “. He said that they are some of the worst in town for “creating” problems that aren’t there to jack up the price. DO NOT HIRE THESE PEOPLE!!!

Although they are a little pricey there are no surprises or add on when doing the work. They took care to clean up after the job. Their level of professionalism and and knowledge was outstanding.

The person gave us a high estimate so we only accepted two jobs that we really needed.

Price to replace a ballast for a kitchen fixture was outrageous, I rarely write these types of reviews but unfortunately I would not recommend. Service tech was vey professional and through but pricing from this company does makes sense to me.

Quick service, excellent electrician. I was impressed with his knowledge and professionalism.

Amazing, I called less than 24 hours ago, and as of today 2 ceiling fans installed, 5 smoke detectors, gfis replaced, and 3 light fixtures. Excellent work, very neat and tidy, super friendly. And the office communicated several times confirming appointment and time of arrival. Highly recommend

Customer service reps Anne the technicians were extremely pleasant and nice to work with! Great people!

I highly recommend this company. They were timely, courteous, and professional!

Professional, courteous, and enjoyed the finished product as much as I did.

I hired this company and scheduled a next day appointment confirming that there would be absolutely NO service or estimate charge for a technician coming over and that any work requiring a fee would be cleared through me prior. 20 minutes after the 2 hour window passed of the scheduled service (on the next day), I called and they said the appointment was for a different day, but I told them that they had made a mistake because I would not have made the appointment that late because my house is at 93 degrees and needed sooner service. They agreed to get someone out on the day I originally scheduled (just REALLY late) but then they said I would have to pay a $100 something fee. I again reminded them that, that was not the case originally and they said it is now. So hire at your own peril.

Way over priced compared to a contractor.

Friendly, thorough, professional

Very nice & took the time to figure the problem & explained what he replaced. Thank you

Loved Austin M! Very friendly and personable! Our lights came out just perfect! Would definitely hire again!