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Mr. Appliance of Comal & Guadalupe

Appliance Repair, Appliance Repair - Small

About us

Mr. Appliance specializes in appliance repair and maintenance to keep your appliances in peak working condition. But repairing your appliances is only part of the job. Our goal is to deliver superior service by taking extra steps to protect your home and become your preferred appliance repair expert. Calling Mr. Appliance ensures. Prompt, efficient attention. Our "leave no trace" clean-up commitment. A solid quote before the service begins - no surprises. Courteous and skilled in-home service professionals. Never an over-time charge - we charge by the job, not by the hour. All work & parts guaranteed. Mr. Appliance is locally owned and operated and is part of the largest and fastest growing full service appliance repair company in the world. When your appliances are in need of repair, contact the appliance repair experts at Mr. Appliance. Additional DBA - AOA Appliance Repair LLC.

Business highlights

16 years of trusted experience

Services we offer

Appliances including refrigerators, microwave ovens, freezers, vent hoods, washing machines, trash compactors, garbage disposals, dryers, ice machines, ice makers, dishwashers, ovens, ranges & stoves.

Amenities

Senior Discount

$20



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

2.72 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.7
value
3.0
professionalism
2.7
responsiveness
2.7
punctuality
2.7
Showing 1-2 of 2 reviews

Deborah B.
09/2013
1.0
appliance repair
  + -1 more
I cancelled the work order on Sept. 5, 2013 and located another provider within my town.
Description of Work: In late July, 2013, I had a upright freezer that needed repair work. I had a 3 year warrenty on this unit, and I contacted the sales dept. to have the unit repaired. The company contracted out the repair work to Mr. Appliance of New Braunfels. I was at my residence on the agreed upon date & time to have the technician arrive; he had arrived an hour earlier, and left for other jobs. I resceduled for the next day - he arrived on time. After diagnosing the problem, he ordered the parts, and we scheduled the date for the repair to be completed - two weeks later. In August, he had not arrived to repair the freezer - the mgr., David, was notified, and I was informed that the parts would take another 2-1/2 weeks. As of Sept. 5, 2013, the work has not been completed, the mgr. consistently informs me (when I call - 3 times), that the parts are not in and he will call when they arrive.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$140

Rose R.
02/2012
3.0
appliance repair
  + -1 more
The first time I was very pleased, the second time for the same appliance, it was a different person who came out, he misdiagnosed a problem with the washer and ordered a piece for the washer. The third time they came out the first guy who we were pleased with came out and diagnosed a different problem but we were stuck with paying for the part that the guy misdiagnosed and the real problem. I am not sure how to grade this one. The first guy was extremely professional, Andrew.
Description of Work: They fixed my washer a couple times.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$250

    Contact information

    1393 Wald Rd Ste 104, New Braunfels, TX 78132

    http://www.mrappliance.com/comal

    Service hours

    Sunday:
    9:00 AM - 2:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    Mr. Appliance of Comal & Guadalupe is currently rated 2.7 overall out of 5.

    Sunday: 9:00 AM - 2:00 PM

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 9:00 AM - 2:00 PM

    Mr. Appliance of Comal & Guadalupe accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Mr. Appliance of Comal & Guadalupe does not offer free project estimates.
    Yes, Mr. Appliance of Comal & Guadalupe offers eco-friendly accreditations.
    No, Mr. Appliance of Comal & Guadalupe does not offer a senior discount.
    No, Mr. Appliance of Comal & Guadalupe does not offer emergency services.
    No, Mr. Appliance of Comal & Guadalupe does not offer warranties.
    Mr. Appliance of Comal & Guadalupe offers the following services: Appliances including refrigerators, microwave ovens, freezers, vent hoods, washing machines, trash compactors, garbage disposals, dryers, ice machines, ice makers, dishwashers, ovens, ranges & stoves.

    Contact information

    1393 Wald Rd Ste 104, New Braunfels, TX 78132

    http://www.mrappliance.com/comal

    Service hours

    Sunday:
    9:00 AM - 2:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 2:00 PM