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MovinOn LLC

Moving Companies

About us

MovinOn offers Professional Moving Services in San Antonio and surrounding areas for the past 14 years. We have earned an A Rating with the Better Business Bureau for customer satisfaction.

Services we offer

We specialize in interstate moves as well as packing services.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.220 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
10%
3
10%
2
10%
1
5%


Rating CategoryRating out of 5
quality
4.1
value
4.3
professionalism
4.5
responsiveness
4.4
punctuality
4.4
Showing 1-20 of 20 reviews

Rodney A.
10/2016
5.0
moving companies
  + -1 more
Very professional - outstanding!!
Description of Work: Moved household items from house to storage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$790

Response from MovinOn LLC
I spoke to this moving party and everything was taken care of to the customers satisfaction. Thank you and God Bless. Ronald Wallace, Jr. Owner/CEO.

Elizabeth G.
10/2016
3.0
moving companies
  + -1 more
Overall-they were fast and professional. They were wrapping every thing in blankets which took a white and when they unloaded, they were not very careful about removing the tape around the blankets. They ripped the back of a chain and carelessly dropped and broke my metal, file caliente. I am still waiting to see of they will repair or replace these items! Which it doubt they will even if they said they would. 30 mins late.
Description of Work: Three men and a thick came to my house @ 303 Broken Arrow, Floresville, TX and packed everything into the thick in about 2 hours. They were fast and professional and very polite. They took the items to my mini storage in San Antonio which was about a 45 min drive. They got there and stared unloading and the when I started to gel worried about my furniture & items! They were a lot ear.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0

$715

L. L.
10/2016
5.0
moving companies
  + -1 more
All personnel were clean & neat polite & efficient. They were accommodating in placing furniture where I wanted it. They did not waste time. This is second time they have moved me.
Description of Work: Moved belongings from one house to another, same city.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Ann J.
09/2016
5.0
moving companies
  + -1 more
Great.
Description of Work: Moved dining room furniture from one location to another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Patricia B.
08/2016
4.0
moving companies
  + -1 more
Pretty well. Only complaint was one tech moved one of my nightstands outside to the truck carrying it by the top and it came off. From then on they moved everything with dollies.
Description of Work: Moved furniture from one location to another.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Felicia M.
08/2016
5.0
moving companies
  + -1 more
They stayed in touch concerning arrival time, started to work as soon as they arrived & never stopped. The 4 guys were excellent, Leslie is amazing at managing the crew & arranging the truck & storeroom to maximize space! Very courteous & professional!
Description of Work: Moving furniture, boxed household items, everything from our home to 2 different storage facilities.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,178

Robert S.
02/2016
3.0
moving companies
  + -1 more
While the response to our inquiry was prompt and they were great at communicating price, date, time, etc., they were not so great at communicating that they broke our furniture! The 3 person crew arrived on time and were very friendly. They charge by the hour with a minimum fee so we appreciated their diligence in getting stuff moved quickly. To a point. They were extremely rushed and did not always take the time to ensure that padding was used when appropriate and that our furniture or home was not damaged. They broke a desk to the point that it was not salvageable. They also ran a piece of furniture into our front door and gouged a chunk of wood out of it. While not making a larger issue out of these issues at the time of payment was our fault, no attempt was made on their part to offer any type of compensation for any of the damages. This is just not good business. We would not use them again.
Description of Work: Moved heavy furniture from a rent house to our permanent home.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$600

Response from MovinOn LLC
[Member Name Removed] Ron Wallace here from the moving company called Movin On LLC. I was never contacted by you concerning damage to any of your property. Please forgive me Sir, for my men are very professional and have always taking care of items they moved. Please call me at 210-887-3570 so I may know what was damaged Sir. In all the years we have been in business, we have always taking good care of our customers. I await your call Sir. God Bless.

Rebecca F.
10/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: We are a small office business of 4 people and we needed to move across town, not very far. The movers were late, but they called ahead to let us know they were running a little behind. Once they arrived, they were extremely courteous, helpful, and proficient. They went above and beyond the call of duty. We had 3 men and 1 truck. The truck was a tight squeeze, both for the amount of furniture and boxes we had, and the driveway of our new location. But they managed the whole day very professionally and got the job done well with what they had. Would hire them again in an instant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

olga g G.
08/2013
5.0
moving companies
  + -1 more
They did an excellent job. I have used them many times throughout the years. They take everything apart and then put it back together for you. They come out and give a quote before the move
Description of Work: They moved us from San Antonio to Blanco. It was about a 25 mile move. My old home was 4,700 sq. foot home. They moved about 30 years' worth of stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Christy N.
06/2012
1.0
moving companies
  + -1 more
When the owner came to give us an estimate he said the worse case scenario would be $800. They started our move at 8 in the morning. By 6 that evening they said if they stayed they would need to charge us extra and that they had another job to get to. They had not completed our move. There were still things left in the old house. They charge us a whole lot more than they said in the initial estimate. The workers spent a lot of their time talking and not enough time working! This was not a positive experience for us and I will never use them or suggest anyone use this company :-/
Description of Work: They were moving us from a 2 story house to a 1 story house. The houses were 15 minutes apart from each other.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$1,200

Response from MovinOn LLC
Customer is correct that their worse case was $800 for 1 truck & 3 men. With what the customer shared with me what they wished for us to handle for them, with the years of experience in the moving industry, 1 truck & 3 men was an easy determination. To often we come across a lot more boxes and more items from our customers that they were going to take, but as you know things happen and it could not get done. If I knew about everything, and not the partial I was told, we would of stated this is a 2 truck and 4 man job with a different worse case proposal. It is explained to the customer by myself that my worse case involves 1 truck and 3 men, if you desire another truck load or further service, we are here to serve you until you tell us you are finished. I do not feel it is right for this customer to tell part of the story which on the survey we at MovinOn LLC were very clear that 1 truck load and 3 men will be a worse case of $800 which at the end of the unload, it was a little under $800. Requesting we go back for the remaining items not presented to me on the survey, well of course the worse case would of been higher and to serve the customer correctly, we would of offered 2 trucks and 4 men to serve the customer correctly and the bill would not of been that high because of the extra truck and extra man there to serve ALL their moving needs. Please understand that no one is perfect, but Praise God I have been doing this for years and sometimes communication is not fully understood even though we do the best we can to explain everything honestly and answer all questions. To misunderstand something is one thing, to put a testimony out there that is not completely honest, that is a different story. We do not deserve to be considered a company that lies or misleads our customers for being a Family Based Christian moving company, we take great pride in Honesty and Integrity. Miscommunication on both the customer and myself is of course what happened as we spoke after the move. But to put such a statement is wrong and unacceptable. God Bless. Ronald Wallace Jr. Owner/CEO MovinOn LLC

Michael O.
06/2011
2.0
moving companies
  + -1 more
I had used them before and it was a different crew. I was not necessarily particularly pleased with the way they handled things and packed things. I shared that with the owner and he called me the night after it was all complete. There were three guys and one of them was not necessarily efficient or reactive to instructions. Their price was reasonable. I would not use them again and I shared that with the owner.
Description of Work: I used Movinon to load me when I moved from San Antonio to the New Albany area.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$800

Response from MovinOn LLC
Yes indeed Sir, every once in awhile in business there is someone even though has years of experience in your field is a bad Apple. I was ashamed to hear what the member had to say about this individual when I called. I appreciated his honesty about the man and made a wise business decision to fire this man, as a matter of fact 2 of them for their lack of professionalism. MovinOn has had a great crew since 2002 Praise God and when you grow, problems grow with it in the business world. We at MovinOn will not and do not tolerate anything less than well trained and professional men and woman. Thank God their years of experienced made sure nothing was damaged for the customer. The only thing damaged was our reputation with a repeat customer in which I humbly apologize and told the member these men would not be representing MovinOn on any longer. God Bless. Ronald Wallace Jr. Owner/CEO MovinOn LLC

Dale&Kathy M.
10/2010
5.0
moving companies
  + -1 more
I needed to move approximately 100 pre-packed boxes from my residence to a storage facility. I called MovinOn and got a response immediately. The receptionist was very helpful in setting up an appointment - I had my pick of days and times for the move, and I was able to request how many movers I would like. The movers called me the day before to confirm the appointment. They showed up on time. They were very efficient moving the boxes out; no breaks, just continually working. They were very friendly and courteous, and respectful of our belongings. When they unloaded at the storage facility, they assisted with organizing the boxes the way we wanted them. The cost came to about $200 for 2 hours work (2 movers plus gas costs). I will certainly consider using MovinOn again.
Description of Work: The company moved approximately 100 pre-packed boxes from my apartment to a storage facility.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Barbara B.
08/2008
5.0
moving companies
  + -1 more
They did what they said they were going to do, efficiently and timely. There were no surprise costs. They were polite and responsive to questions.
Description of Work: Moved household furniture and goods from San Antonio to Houston.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

SUE B.
07/2008
2.0
moving companies
  + -1 more
Damaged office credenza - they dropped it off truck. Damaged desk, glass table, refrigerator/freezer, and two pieces of dining room furniture. Have written to them with no reply.
Description of Work: Moving only furniture and appliances from one home to another on May 29, 2008. They came 25 minutes late. Were in a hurry to get to the lake!!! They said move would take 2-3 hours - took 4 hours with a lot of damaged items. The husband of the registered owner, his name is Ron Wallace, threatened to have "Police arrest me" because I refused to pay them until we set up an appointment for them to see the damages which exceed $1650.00. They no longer receive mail in San Antonio, TX but in Bulverde. Their address and phone number is not printed on any of their documents - you must ask them for it - against the law. No additional charges except hourly rate - there were $40.00 in additional charges when I was presented with the bill. Will request mediation through TxDOT.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$375

Response from MovinOn LLC
This issue and situation was immediately handled by myself personally to where the customer was well satisfied. She never called or informed our office about any issues until days later. Accidents happens once in awhile as we know, but please people, when we immediately take care of you rightfully so, can we get this as a testimony also??? Thanks you. God Bless. Ronald Wallace Jr. Owner/CEO MovinOn LLC

Becky S.
06/2008
4.0
moving companies
  + -1 more
Ron was very nice during his estimate, and gave us a good description of how we would be charged. Then gave us a list of all the things that weren't allowed to go on the truck that we would have to move ourselves (we had to rent a small U-haul for all the "non-allowables". The guys that showed up on moving day were very courteous and said they were here for us. They started loading quickly, and we still had some packing left to do based on what they told us they would take. All the loose items, especially from the garage, were put into extra large boxes that we had to pay extra for, unfortunately with some loose items from inside the house that did not get wrapped. They were done in the estimated amount of pack time, but had left a rug and several prints hanging on the wall. The next day we tried to communicate about the move-in time but were not called back when expected, so the movers showed up early but were patient to wait. The unloading process was much faster, and they did set up the beds and crib for us, and help us unload the small U-haul we had rented for the rest of the items. The disappointing part is how many items were slightly damaged in the move due to not being padded properly. Nothing is damaged to the point of needing replacement, but many furniture items have scratches or dings that were not there prior to the move, as well as many of the large framed pieces have scratches. Between trying to direct the guys unloading stuff to each room and watching 2 kids it was hard to inspect each item until later in the day once they were gone. When we unloaded one of the large garage boxes there were large metal wall pieces unwrapped rubbing up against wood decor pieces and frames. The unloading process was 2 hours faster than expected, but we didn't get billed for any less. The moving crew was very nice, we just feel they rushed through and missed packing items that we had to go back and get, and did not properly pad many of the items that got packed right up next to each other.
Description of Work: The estimate and services were to load up our stuff (we were packing) on a Tuesday, store the trucks (2) of stuff in San Antonio overnight, then drive and unload at the new location Wednesday. They were supposed to break down any furniture pieces that needed to be as well as take pictures off the wall and wrap them for transport.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,800

KATHLEEN W.
05/2008
5.0
moving companies
  + -1 more
From start to finish, I was very impressed. Everyone who came to my home in any capacity was professional, courteous and very good at what he did. It started with a site visit a week prior to packing and moving. He carefully explained how they priced their services and left me info in writing. On packing day, three guys showed up and had my stuff packed and ready to go in three hours. Day two was moving day. The three-man team worked a full eight hours to load my stuff, drive it across town and unload it. Because there was too much for one load, a second team came on day three to load an move the last of the stuff. In each case, these guys knew what they were doing and treated my stuff with utmost respect. I couldn't be happier. This may not be the "bargain basement" mover in San Antonio, but I've moved a lot of times and I know I got good value for the money. They treated my stuff as if it were their own. If the price seems a bit steep, think about what you're hiring them to do. Ask yourself if having professional, well-trained movers handling your precious stuff is worth it. I think it is and I would hire MovinOn again in a heartbeat if I ever decide to move again, not that I plan to EVER do this again.
Description of Work: They boxed some of my stuff and moved all my stuff from an 1800 sq. ft. second-floor condo to an 1800 sq. ft. house. I had already boxed a lot of my stuff myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

DEBORAH M.
03/2008
5.0
moving companies
  + -1 more
This was the best moving experience I've ever had. They were scheduled to arrive at 9:00. They called at 9:00 to tell me they were stuck in traffic but would be there as soon as possible. They arrived at 9:20 and immediately went to work. There was a three man crew that worked non-stop until the truck was loaded and ready to roll. This team was friendly, professional, and obviously knew their job. When they arrived at the storage unit, they immediately went to work. I was really impressed with the way they placed my furniture in the unit. They obviously cared about not damaging anything. I would recommend them to anybody.
Description of Work: They came to my house and moved all my furniture and boxes into storage for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

DOUGLAS Y.
11/2007
5.0
moving companies
  + -1 more
Talk about easy street. Once it was determined that I needed to move the same week, I called and talked with Jerri, the owner. Her response time was fantastic. I called for quotes from four other movers in addition to MoveInOn. Most were returned the following day. Jerri impressed me with her honest explanation of their billing and gave me a quote that reflected the price paid once the move was completed. My father called to check up on my decision and they answered all of his questions, making him comfortable, in turn, making my life much easier. Leslie and Rocky showed up on time in Houston with a truck that had ample space and tools to help with odd items. NOT A SINGLE THING BROKE! I've moved 14 times in 6 years and have never had such a flawless transition. The movers were gentlemen and kept me informed of my furniture's location as we drove from Houston to San Antonio. Their honest, hard-working, and deserve your business.
Description of Work: Moved one bedroom apartment from Houston to San Antonio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

ANDRE M.
08/2006
5.0
moving companies
  + -1 more
They were very courteous, on time, and efficient.
Description of Work: Unloading moving truck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from MovinOn LLC
WE ARE NOT PERFECT, BUT WE TRY.

Kevin W.
05/2006
5.0
moving companies
  + -1 more
I was pleased with the services from Movinon, they moved me twice now,everything went great. I moved recently and the three men from Movinon did a great job of getting everything transported to the new home without any problems. It was a full eight-hour day moving from one house to another house even though it was in the same neighborhood. If I move again in the future I will certainly use their moving services again.
Description of Work: I recently moved from a large house to a smaller house and used Movinon to help with the move. Three men removed my stuff from the old house and loaded it on the truck. The truck was loaded up, taken to my new home, then unloaded and everything was put in its place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

    Contact information

    1433 Prairie Rock, New Braunfels, TX 78130

    http://movinonllc.com

    Service hours

    Sunday:
    9:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 8:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies

    FAQ

    MovinOn LLC is currently rated 4.2 overall out of 5.

    Sunday: 9:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 9:00 AM - 8:00 PM

    MovinOn LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, MovinOn LLC offers free project estimates.
    No, MovinOn LLC does not offer eco-friendly accreditations.
    No, MovinOn LLC does not offer a senior discount.
    No, MovinOn LLC does not offer emergency services.
    Yes, MovinOn LLC offers warranties.
    MovinOn LLC offers the following services: We specialize in interstate moves as well as packing services.
    Ask for details.

    Contact information

    1433 Prairie Rock, New Braunfels, TX 78130

    http://movinonllc.com

    Service hours

    Sunday:
    9:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 8:00 PM