Krippco Disposal

The crew was rude and unprofessional, and the quality of work was terrible. The pallets of grass provided were pretty much DOA - over 50% brown, and the way the pallets were cut/laid left noticeable gaps. The sprinkler head placements did not reach several areas of the lawn, and the "logic" of how the zones were defined made no sense whatsoever. When we called for warranty work to replace the dead grass, we were told it was our fault -- that we didn't water the lawn enough. We watered every day for 30 minutes before sunrise for over two weeks - it didn't help when the grass was already dead. On top of that we had also bought a hose for the areas that the sprinklers didn't reach and watered them by hand! Anyway, Krippco did come back eventually to replace the grass, but they did this on their own time without communicating with us at all. In addition, the grass they brought was also close to dying. The crew is also very rude - when one of their trucks was blocking our driveway, and we asked them to move it, they looked at us and wanted to know "why". In addition, they are careless with other people's property, leave a mess after they leave a jobsite, and are nonresponsive to customer calls. Our neighbors have had the same terrible experience with this company. Krippco is owned by the son of the director of construction for a builder -- so the builder uses Krippco for the lawn work almost exclusively. This could also by why quality control is not part of Krippco's vocabulary - there is always more work for them since they have this inside relationship with the builder. Interesting side note - the builder has been forced to file Chapter 11, so there's no telling how long Krippco will stay around. BTW, despite leaving 3 voicemails for a written estimate on sod install for side/back lawn, we never received a return call.

The guys did a pretty good job, but when we turn the sprinklers on, the flowerbeds get watered too. They didn t separate the lawn from the beds and I don t want to over water the flowerbeds. If we had any trouble with the sprinklers, I could call them and they would come right out. I just moved here from out of the country and I m a little wiser now and will ask around the next time. They were a little expensive.