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IT Services Austin

Computer Repair

About us

IT Services Austin works with small to medium sized businesses (1-100 computers). We help you with purchasing and setting up your computers, servers or network. We also maintain your equipment and keep everything running efficiently. If hardware malfunctions or brakes, we help you decide the best course of action: repair or replace the equipment, depending on what makes the most sense. We also will recycle your old equipment for you. Our goal is your satisfaction. It's cliche, but if you are not satisfied, neither are we. We want relationships, not 1 time clients. We want customers who tell friends and other businesses about us. For that to happen, whether it be a first chance, new customer or second chance, repeat customer, we have to get it right or make it right. If you are not satified, we are not done!

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Computers, servers, wired & wireless networks: install, configure, diagnose, repair, and maintain.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

5.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-1 of 1 reviews

ann W.
06/2011
5.0
computer repair
  + -1 more
I've had a lot of help from him, his name is Bruce Wilkinson. Couple of times we've had a disastrous crash and he doesn't overcharge. What he does wrong is he is a little slow in doing but this time he was real quick and he got on and looked at our computer. He just cleaned it all out and did not simply bill us. I'm one of those guys that manage to mess up my computer a lot but haven't done it really badly and he is there to go through a whole series of things. He will come over late at night and he's been there when he's needed to be. He's not like a lot of people where you have to wait for a week or two. The quality of work has been great, gets the work done and his bills hasn't been spectacularly high at all. He always makes a way to get there.
Description of Work: We used IT Services Austin a week ago for computer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    340 Wood Rd, New Braunfels, TX 78130

    www.itsatx.com

    Service hours

    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    IT Services Austin is currently rated 5 overall out of 5.

    Monday: 7:30 AM - 6:00 PM

    Tuesday: 7:30 AM - 6:00 PM

    Wednesday: 7:30 AM - 6:00 PM

    Thursday: 7:30 AM - 6:00 PM

    Friday: 7:30 AM - 6:00 PM

    Saturday: 9:00 AM - 4:00 PM

    IT Services Austin accepts the following forms of payment: Check,MasterCard,PayPal,Visa
    No, IT Services Austin does not offer free project estimates.
    No, IT Services Austin does not offer eco-friendly accreditations.
    No, IT Services Austin does not offer a senior discount.
    Yes, IT Services Austin offers emergency services.
    Yes, IT Services Austin offers warranties.
    IT Services Austin offers the following services: Computers, servers, wired & wireless networks: install, configure, diagnose, repair, and maintain.

    Contact information

    340 Wood Rd, New Braunfels, TX 78130

    www.itsatx.com

    Service hours

    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    9:00 AM - 4:00 PM