We are a family owned plumbing company that specializes in service and repair plumbing. Here at Fast Flow Plumbing & Drain we have the proper equipment to do the job right the first time and within a timely manor. You can be confident that your job will be completed by a licensed master plumber. As a service plumber for 16 years in New Braunfels and surrounding areas we are familiar with the common plumbing problems you face and are dedicated to helping you.
Business highlights
Emergency Services Offered
Services we offer
Drain cleaning Drain maintenance Water heaters (conventional & tankless) Water softeners Gas lines and leak repair Leak detection Slab leaks Sewer inspection camera and locating Water leaks Toilets
Young man found the problem quickly and did an excellent job repairing the leak.
Description of Work: Locate gas leak and repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Robby F.
02/2020
5.0
plumbing
+ -1 more
Called promptly, came out on time, and were very professional.
Description of Work: Installed sink.
Rating Category
Rating out of 5
Yes, I recommend this pro
David C.
01/2020
5.0
plumbing
+ -1 more
They were very informative and came by quickly to the do the estimate and did a good job with the job.
Description of Work: They capped where there was a leak.
Rating Category
Rating out of 5
Yes, I recommend this pro
$500
Gregory R.
01/2020
5.0
plumbing, drain cleaning
+ 0 more
Phenomenal work. Friendly and fast! Love theses guys!
Description of Work: Toilet clog
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Mary F.
11/2019
5.0
water softeners, drain cleaning
+ 0 more
Anthony was best! He worked and worked until he finally got the clog removed and water running again! I will absolutely call this company again! It was a little costly because he was at my house for 3 hours. He fixed a toilet while waiting for acid to clear the clog, and didn't charge me extra.
Description of Work: clogged water softener pipe leading outside the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Richard B.
10/2019
2.0
plumbing
+ -1 more
Fast Flow's price quote was double the amount of the other quotes.
Description of Work: Hydrostatic test
Rating Category
Rating out of 5
value
2.0
responsiveness
5.0
Holly C.
08/2019
5.0
plumbing
+ -1 more
Jacob, the owner is great, very knowledgeable, excellent responsiveness along with friendly and professional. He installed a new water heater, water line to icemaker, garbage disposal, unclogged a drain and misc. He charges a fair price, is very reasonable and does honest work. I’d highly recommend Jacob to anyone. Thank you!
Description of Work: New water heater, water line to icemaker, garbage disposal, drain cleaning, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cynthia W.
07/2019
3.0
plumbing
+ -1 more
He did good work, showed up on time, called to let me know he was on his way. Very professional. My only complaint is the price. He charged me $750 for 2 hours work. There was some material involved. He provided a new garbage disposal flange, 2 shut off valves, drain assembly, basket strainer. I could have said no but would have been without water until the next day so I paid.
Description of Work: Hook up kitchen sink after sink and counter top install
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$750
Response from Fast Flow Plumbing & Drain
I definitely understand how you feel and I try to explain everything up front. We were able to get to you same day when you called around 11 am and at that time you had explained most of what you needed done and at that time I told you it would be $500-600, when I arrived there was some extra parts that were permanently attached to the old sink and a few things that you wanted replaced that I had on the van. I was also able to alter the drain in a way there was no extra charge for lowering the drain, As well as rebuilding a valve for the dishwasher. After the work was complete I didn’t charge anything extra to assess the tub/shower valve that you wanted replaced because of water flow, I also honestly explained that you had a very nice valve setup but it wouldn’t get any better flow because of how they are made now. I explained the extra charges that you agreed too before the work was started, I gave you a one year warranty, and I also hauled off the old sink and countertop at no extra charge. We thank you very much for choosing us and hope we can still service your house and plumbing needs in the future.
Selena V.
05/2019
5.0
water heater repair, drain cleaning
+ 0 more
Definitely hire Jacob! He was punctual and professional. Jacob walked through our house with my spouse to address every single repair/concern we had. Jacob knew exactly how to fix everything. We now have an excellent Rheem water heater (thank goodness!) and every single bathroom repair was fixed. Excellent water heater replacement. Super nice guy and very personable. He has over 20 years of experience with plumbing. He is now our guy for any future plumbing needs. Thanks for an excellent job! Definitely hire this company!!!!
Description of Work: Replaced water heater and various bathroom repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Kelly B.
01/2019
5.0
plumbing
+ -1 more
Absolute quality work and professionalism. I learned a hard lesson when I hired the 1st plumber from Craigslist. Fast flow responded so quick I was shocked. I left an email around 10pm New Year's Eve. Because we had been left without water, he came out at 10am the next day, on New Year's Day and didn't price gouge me. His charge to get us up and running was absolutely reasonable. He was prepared, on time, professional, clean, and explained to us what he had to do and why. Fast Flow will now be our plumber of choice, even when we move to a new house in the next couple of months.
Description of Work: Fix plumbing work of another plumber (master bath and guest bath)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna S.
12/2018
5.0
plumbing
+ -1 more
Really nice guy. Very handy. Trustworthy I recommend to my friends and family.
Description of Work: plumbing for shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kenneth J.
10/2018
5.0
plumbing, drain cleaning
+ 0 more
Jacob called and let me know he was on his way, arrived on time time and quickly assessed the situation and explained what he would do to fix the problem. He is very polite and straightforward when engaging with his customers and I will be using him for future plumbing needs.
Description of Work: Sewerline needed to be cleared out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sam S.
10/2018
5.0
plumbing
+ -1 more
My kitchen faucet would not shut off and the under sink valve was stuck requiring I shut off the water. The company treated this as an emergency and gave a time the repairmen would arrive. I had option and the time to go and purchase a replacement faucet of my choice. The plumber arrived on time and quickly removed the old faucet and replaced it with a new one. Very efficient.
Description of Work: Repair faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Victoria C.
09/2018
5.0
plumbing, drain cleaning
+ 0 more
Cleaned clogs from pipes and fixed leaking plumbing beneath sink. #1 A real person answered the phone when I called. #2 The owner came out on the Sunday of Labor Day weekend. As usual problems occur at the worst times. He was pleasant, knowledgeable and gave a quote upfront before starting work. Explained everything as he went along. Would give a A+++
Description of Work: Upstairs bathroom sink drain was backing up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Rodney K.
07/2018
5.0
drain cleaning
+ -1 more
They are a very good company and very reliable.
Description of Work: I have used them several times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christine H.
07/2018
5.0
plumbing
+ -1 more
It went well. Cost effective. He was on time and very professional.
Description of Work: Alkaline and water filtration
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joanna L.
06/2018
5.0
plumbing, drain cleaning
+ 0 more
Jacob with Fast Flow Plumbing & Drain does excellent work! I’ve had several different plumbing issues resolved by this company in the past. Jacob is very efficient and explains clearly how the issues have occurred and the process to resolve them. I will only use Fast Flow Plumbing & Drain in the future for all my plumbing needs!
Description of Work: Drain cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JIM F.
06/2018
5.0
plumbing
+ -1 more
Trying to be a “do it yourself” guy on a Sunday afternoon, I busted a pipe from the water meter. Had to shut off the water to our house. Called Fast Flow and he came right over and repaired it! Never had another problem. Fast response, professional, and reasonable. I highly recommend them.
Description of Work: Repair broken outdoor pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ashley B.
06/2018
5.0
water heater repair
+ -1 more
He was on time and was able to do the work the same day. He was knowledgeable and answered all of my million questions (I don’t know anything about that stuff).
Description of Work: My water heater was leaking. He replaced my conventional water heater with a tankless one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindy B.
06/2018
5.0
plumbing, drain cleaning
+ 0 more
Excellent job unclogging my sink. The job was done quickly and at a reasonable cost. Friendly professional plumber. I will definitely use this company again and I will recommend this company to my friends.
Description of Work: I had a clogged kitchen sink. Lots of grease and food build up. They used a technique called hydro-jetted yo ensure all the pipes are completely cleaned and unclogged.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines,
Water Filtration and Softening
FAQ
Fast Flow Plumbing & Drain is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Fast Flow Plumbing & Drain accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Fast Flow Plumbing & Drain offers free project estimates.
No, Fast Flow Plumbing & Drain does not offer eco-friendly accreditations.
Yes, Fast Flow Plumbing & Drain offers a 10% senior discount.
Yes, Fast Flow Plumbing & Drain offers emergency services.
Yes, Fast Flow Plumbing & Drain offers warranties.
Fast Flow Plumbing & Drain offers the following services: Drain cleaning Drain maintenance Water heaters (conventional & tankless) Water softeners Gas lines and leak repair Leak detection Slab leaks Sewer inspection camera and locating Water leaks Toilets