Description of Work: Will not return calls concerning warranty.
Rating Category
Rating out of 5
Yes, I recommend this pro
Victor S.
06/2017
1.0
flooring contractor, handyman service
+ 0 more
floor in coming loose from sub-floor
Description of Work: I had flooring.put in my living room. After about a month one piece was loose. I have called several times and promised a return call to remedy the cause but after over a month i have gotten no reply
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$2,100
George B.
12/2016
1.0
handyman service
+ -1 more
I called him at after 2 PM when he was to be here this morning to do the garage after he drooped off the wood on Sunday. He did not drop any wood on Sunday or show up Sunday morning. even when I called him, he said he would go and get the wood he dint get on Sunday and drop off on Sunday today and bring it over at 1 PM. guess what? he never showed up or called. so he is fired even before he gets started..
Description of Work: replace garage door frame . top and sides. with weather seal. said he would do it for $400 for all 3 doors and hall off the old wood. could do it Monday 19th of December. said he would bring over the wood on Sunday and do it Monday. Monday came and no calls from him. called him and he sounded like he forget. said he would go to home depot and pick up the wood. ( so he never got the wood to bring it over Sunday? ) said he would be here at 1 pm. its 1:40 pm and not call and not show so far. he has till 2 pm and calling him and canceling it, will find someone that shows up when they say they will. Well its 2:16 PM and no call or show.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$400
Jami S.
08/2016
1.0
handyman service
+ -1 more
It didn't. He was a few hours late for estimate appt, then he lied about why he couldn't start the job on the agreed upon day & never showed up the following days either. No call either!
Description of Work: Ruben came on a Friday to give me an estimate for work I needed done. He said he'd be available to start the following Tuesday or Wednesday. We spoke Tuesday & he was supposed to meet me the next day at Home Depot at 9:00am to pick up the soffit for my back patio cover & then follow me to my house to complete the job. At 9:15am, when he wasn't there yet, I called him to let him know we were waiting outside with the materials. He claimed his truck broke down, so he was unable to meet me. I returned the materials & left. Half way home I got a call from Ruben saying one of his guys will call me & meet me. After the guys put the soffit in my garage, they left to go finish another job, but said they'd arrive at 9:00am the following morning to start my job. At that time, I was told Ruben was still on vacation, so he lied about his truck. When I hadn't heard from Ruben by 11am the following day, I called him. He didn't answer, but called me back an hour later. He said they just finished another job & were on their way to my house & would be here in 30 minutes. They never showed & never called!! Friday was a no show either. Ruben knew I needed the job finished ASAP & shouldn't have accepted the job if he couldn't or wouldn't be able to complete it. By him doing so, I wasted a weeks's time when I could have received other estimates & hired someone else who is reliable. I should have known this would happen since he was several hours late for the estimate appt.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$340
John G.
12/2015
5.0
handyman service
+ -1 more
unknown
Description of Work: Repair damage from the storm that came through. Ruben has always come through for me. He repaired my roof and fixed some interior damage from the roof leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$3,000
Jennifer R.
10/2015
5.0
handyman service
+ -1 more
Cost was for labor and some supplies. We provided the tile, grout, thin set, toilets, light fixtures, and most of the paint. Total project costs was approximately $13,000. We are VERY pleased with the quality of work Ruben and his team completed. They were very considerate of the budget as well as the schedule. They did more than originally requested and were always accommodating and made suggestions that we had not thought of to fix issues and save us money. We would use Ruben and his team again for any work we need in the future! We have already started our wish list for our next few improvements. Thank you Ruben for all you did to help make this project a success!
Description of Work: Ruben and his AWESOME team removed laminate and ceramic tile from the entire house and replaced it all with 2 foot porcelain tile with shoe molding. They painted the ceilings and all walls of the home while fixing all wall damage (holes and nicks) and painted the two-car garage. They raised the master bath vanity by 4 inches, installed 2 new toilets, installed 12 new light fixtures throughout the home. Stained the front door. And finally replaced the hot water heater drain pan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Chris S.
10/2014
5.0
ceramic tile, handyman service
+ 0 more
Went above and beyond. I had another contractor there at the same time that was incompetent and could not finish his scope of work originally laid out saying "I bought the wrong material" and "it is impossible." After he left, the Empire crew lead offered to help finish it out for less than my original tile provider. They knocked it out at the same time as the original job I hired them for, which was the back splash. I will definitely be using them in the future and have referred them twice already.
Description of Work: Provided install of backsplash and additional tile work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Kay B.
08/2014
5.0
handyman service
+ -1 more
Early, ready to work and got it all done. Next project discussed. Great experience. Really appreciated their professionalism.
Description of Work: Assembled table and other storage furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
John G.
07/2014
5.0
handyman service
+ -1 more
Ruben was very helpful and did some real nice work. Ruben and his crew finished the work projected in a timely fashion and very Professional. When I called him back for some additional things he was right there and took of the project quickly and efficiently. When I had a little issue with his sub contractor (Brick Mason) Ruben got right on the issue and it was quickly resolved. I would use this company again in the future.
Description of Work: They installed some wood flooring, repaired some bathroom tile, some brick repairs and did some carpentry work for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Lizette F.
10/2013
5.0
home remodeling
+ -1 more
We would hire him back.
Description of Work: The owner, Ruben, installed a glass tile backsplash in our kitchen. He was very pleasant and professional during the entire time we worked with him. He ran late a couple of times but always called to notify us. He was very reasonable and we feel we did not overpay. He worked around our work schedule and always tried to accommodate us. We would highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$500
Donna V.
09/2013
5.0
handyman service
+ -1 more
Professional.
Description of Work: The handyman arrived on time, re-hung a door, and was very professional. Fair price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Dena T.
08/2013
5.0
handyman service
+ -1 more
Ruben showed up quickly and finished some very quality work for us. Him and his helper cleaned up, we're very pleasant, and only asked for about half of what I was prepared to pay for what was done. Excellent job done and we will definitely use him again!
Description of Work: Fantastic experience
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Erik C.
02/2013
5.0
ceramic tile, handyman service
+ 0 more
I was very pleased with Empire Home Improvement. They were very professional, friendly, and they did a good job. I would absolutely use this company in the future.
Description of Work: We have used Empire Home Improvement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Erik C.
03/2012
5.0
ceramic tile, house painters, remodeling, handyman service, interior painters, home remodeling, sunrooms
+ 5 more
The owner, Ruben was very professional, he showed up right on time everyday, paid attention to the details and was extremely polite and loved to laugh while he worked. We recommend him and his work and will continue to use his company for all our needs.
Description of Work: He painted the interior of part of our home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Ceramic Tile,
Kitchen and Bath Remodeling,
Sunrooms and Patio Enclosures,
Interior Painting,
Exterior Painting,
General Remodeling,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Countertops and Backsplashes
FAQ
Empire Home Improvement is currently rated 4.3 overall out of 5.
Sunday: 6:00 AM - 10:00 PM
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
Empire Home Improvement accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Empire Home Improvement offers free project estimates.
No, Empire Home Improvement does not offer eco-friendly accreditations.
No, Empire Home Improvement does not offer a senior discount.
Yes, Empire Home Improvement offers emergency services.
Yes, Empire Home Improvement offers warranties.
Empire Home Improvement offers the following services: Custom Kitchens & Bathrooms. Countertops. Tile. Wood Flooring.