Emergency Plumber LLC

Water Heaters, Drain Cleaning, Sewer Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Plumbing Service, Residential Plumbing Repair, Water Heaters, Water Softners, Toilets, Faucets, Valves, Yard Leak Repair

Business highlights

9 years of trusted experience
Emergency Services Offered

Services we offer

Replace of Water Heaters, Repair of Water Heaters, Installation of Water Softer Systems, Reverse Osmosis Water Systems, Toilets, Faucets, Tub/Shower Valves, Pressure Reducing Valves, Yard Leaks, Sewer & Drain Cleaning, Water Leaks

Services we don't offer

No Commercial Plumbing Service,

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.817 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
0%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 1-17 of 17 reviews

Damon C.
09/2024
5.0
plumbing
  + -1 more
On time, quick, professional. Would recommend to others to hire.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Will F.
04/2024
5.0
plumbing
  + -1 more
Carlos was fantastic. Arrived on time, and price I was quoted was the price I paid. Definitely using him again, and recommending him highly.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Doug D.
03/2024
5.0
plumbing
  + -1 more
We were very pleased with the service provided by Carlos. He was professional, and quickly resolved our issue. We will definitely contact this company again when needed.
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Carlos L.
03/2023
5.0
plumbing
  + -1 more
There was an issue after installation with a broken pipe. Carlos the Plumber went back to my house 3 times trying to find the problem. It was a very difficult broken pipe that even the city couldn't find. On the 3rd try, Carlos repaired the problem free of charge. He was professional, and made sure the work was complete. Excellent communication and showed up on time when he said he would.
Description of Work: Replacing Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$920

Pamela S.
01/2021
2.0
water softeners
  + -1 more
It didn't. I was contacted by this professional and we scheduled an appointment. I called prior to the appointment to confirm who was coming (to be prepared) but no answer and no return call even though I left a message. No one showed up on the day of the appointment and no phone call. I do hope this was just an enormous miscommunication but I am now hesitant to rely on this method of searching for services.
Description of Work: Set /reset the water softener settings as there is no manual or instructions and it needs an adjustment

Rating CategoryRating out of 5
responsiveness
1.0


Howard F.
12/2020
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Great service. Was able to clear the line and advise us on a new toilet.
Description of Work: Clear a clogged toilet line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lance J.
07/2020
1.0
water heater repair
  + -1 more
It didn't go well. Carlos could have cared less about replacing my water heater. His demeanor during my encounter with him was one of unprofessionalism and he was obstinate in my interactions with him. I would truly not recommend or trust this company with any services. I know that he has positive reviews on this site and it may have been true at the time but I can sincerely say that the services provided to me were anything but the opposite.
Description of Work: Water Heater Replacement

Rating CategoryRating out of 5
professionalism
1.0


Response from Emergency Plumber LLC
The visit to home was made by a third party contractor that quoted homeowner a replacement of water heater that didn't involve installing water heater by local code requirements. The third party cannot give a price without a master plumbing license. No charge was made to homeowner to advice him that he was quote by a person over the phone with no knowledge of a safe water heater installation. We cannot work or charge a service done unlawfully we appreciate your patience and time taken for us.

TREVOR M.
01/2020
5.0
plumbing
  + -1 more
Definitely knowledgeable and competent.
Description of Work: replace valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara W.
10/2019
5.0
plumbing
  + -1 more
Carlos arrived on time and was very professional. He left our home clean and neat removing all the Old faucets and charged according to what he had promised
Description of Work: Installed two kitchen faucet and replace osmosis faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

JACQUELYN B.
10/2019
5.0
plumbing
  + -1 more
Carlos Mora responded the same night I requested quote. Plumbers in my immediate and local area could not provide plumbing services as soon and quickly as Carlos Mora. I sent him picture of work to be done and he gave quote. He showed up at the time he designated to do the work the next day, early morning. I was glad to see him because I had to keep my water shut off until repairs were done. He was attentive, professional, and explained the work that he was going to do. He replaced hot and cold washer Bibs shut offs and removed saddle needle shutoff of ice maker to waterline. He also checked before he left to make sure there were no leaks from work done. Total cost $200. I believe this was a fair price. I did not expect it but, he also went out of his way and took time to cut down a tree branch that was blocking the driveway which I truly appreciated. He is personal, friendly, and engaging. I recommend him for service plumbing. I am sure that I will have him do more plumbing work when needed. I am so impressed with Carlos Mora, I plan to give his business card to the Pro desk at Home Depot so that he can assist others like me who needed plumbing services. Thank You, Mr. Carlos Mora for your services and thank you Angie’s List for recommending Emergency Plumber.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Emergency Plumber LLC
Thank you for your time I appreciate it

Betty & John S.
10/2019
4.0
plumbing, drain cleaning
  + 0 more
The plumber was very helpful. He involved me in the process so that I now know to not put egg shells in the disposer.
Description of Work: "Roto rooted" the drain and used a camera to see what was causing the clog.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Emergency Plumber LLC
Thank you for your time

victor R.
04/2019
5.0
plumbing
  + -1 more
It went very well and I'm very satisfied. He keep in touch with and everything is in schedule.
Description of Work: He installed 1 toilet and 3 faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

olivia G.
03/2019
5.0
water heater repair, plumbing
  + 0 more
This guy was extremely nice. He was very helpful. He came in and took care of the water heater pretty quickly. He gave me some pointers on how to keep the water heater better. He cleaned up after himself, something that a previous company never did. He was courteous and treated me with respect. I would recommend him to other people.
Description of Work: The plumber replaced my water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kenny P.
03/2019
5.0
plumbing, water heater repair
  + 0 more
It was awesome and great service. He came on time and after I called he came the same day.
Description of Work: Fix some leaks under the sink but before that replaced a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mr C.
03/2019
5.0
plumbing
  + -1 more
It was good. When a man does a good job. I will call back
Description of Work: leakage in bathroom and kitchen sink. burst pipe outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

richard M.
03/2019
5.0
plumbing, water heater repair
  + 0 more
They were on time and did a great job.
Description of Work: Installed a new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

juan P.
03/2019
5.0
plumbing, drain cleaning
  + 0 more
Everything went well.
Description of Work: They unclogged the plumbing and fixed the issue from a tree root.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1059 Lilac Wind, New Braunfels, TX 78130

    http://www.emergencyplumberllctx.com

    Service hours

    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    M-39601
    Trade License Locale
    TX
    Trade License Authority
    Texas State Board of Plumbing Examiners
    Trade License Expiration
    07/31/2023
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Heaters,
    Drain Cleaning,
    Sewer Cleaning,
    Drain Pipe Installation

    FAQ

    Emergency Plumber LLC is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Emergency Plumber LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Emergency Plumber LLC offers free project estimates.
    No, Emergency Plumber LLC does not offer eco-friendly accreditations.
    Yes, Emergency Plumber LLC offers a 10% senior discount.
    Yes, Emergency Plumber LLC offers emergency services.
    Yes, Emergency Plumber LLC offers warranties.
    Emergency Plumber LLC offers the following services: Replace of Water Heaters, Repair of Water Heaters, Installation of Water Softer Systems, Reverse Osmosis Water Systems, Toilets, Faucets, Tub/Shower Valves, Pressure Reducing Valves, Yard Leaks, Sewer & Drain Cleaning, Water Leaks
    No Commercial Plumbing Service,

    Contact information

    1059 Lilac Wind, New Braunfels, TX 78130

    http://www.emergencyplumberllctx.com

    Service hours

    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM