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Doc Wally's In Home Service

Lawn Mower & Power Tool Repair, Appliance Repair, Knife sharpening,

About us

Doc Wally was a highly honored service manager for Sears in San Antonio for more than 28 years. He started his own mobile lawn mower repair and mobile appliance repair service because he knew that he could provide better and more convenient service. As it turns out, he was right. We now have more than 20,000 satisfied customers in the 10 years we have been in operation.

Services we offer

Appliance repair. Lawnmower & riding mower repairs. Edgers. Weed eaters. Pressure washer repair. Generators & gas powered product repair.

Services we don't offer

Kitchen small appliance repair. Kitchen knife sharpening.


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 122 reviews

Billie R.
07/2020
3.0
appliance repair, lawn mower repair
  + 0 more
He fixed it now it leaked all the gas out and can’t get a call back from him have call and left a message 3 days in a row and no call back
Description of Work: Riding mower would not start

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro
$225

Lucy B.
01/2019
3.0
lawn mower repair
  + -1 more
Business did not respond. We found a highly rated business on Tezel Road and the starter line will be replaced, total check-up, oil change and blades sharpened for a reasonable $125. They seem to have in-depth knowledge of mowers and we already saw a $450 mower we will probably purchase from them as we do return business with good service providers.
Description of Work: Lawn mower start pull needed replacement & blades sharpened.

Rating CategoryRating out of 5
responsiveness
1.0


Bob A.
08/2018
5.0
lawn mower repair
  + -1 more
He restored my mower in no time. Mower started sputtering 6 weeks later. Came and did repair for no charge. Excellent work.
Description of Work: mower repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob A.
08/2018
5.0
lawn mower repair
  + -1 more
Excellent workmanship. Tech was spot on. Extremely knowledgeable about honda mowers. They are hard to work on.
Description of Work: Honda mower repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

William V.
11/2017
5.0
lawn mower repair
  + -1 more
Went very well, he found the problem and installed a part that he had on truck
Description of Work: Repaired electrical problem on Lawn tractor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

C J G.
11/2017
5.0
lawn mower repair
  + -1 more
Darrell did an excellent job and has it running like new again. Highly recommend Doc Wally's!
Description of Work: Riding lawnmower needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris R.
11/2017
5.0
lawn mower repair
  + -1 more
Works great now. Previously it would not start once the engine got hot if you had to stop it. Now it starts right up whether it’s hot or cold.
Description of Work: Did a tuneup on my push mower. Replaced spark plug, pull string, and gas priming button. Also sharpen the blade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith A.
09/2017
5.0
lawn mower repair
  + -1 more
excellent. Loved the house call and will hire him again. I have refereed him to numerous people
Description of Work: I had a lawn vacuum needing repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Samuel T.
07/2017
5.0
lawn mower repair
  + -1 more
Could not have gone better. Could not be happier.
Description of Work: Lawnmower overhaul

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith W.
05/2017
4.0
lawn mower repair
  + -1 more
Provider was able to repair several issues quickly, but not able to fully pin down a severe vibration issue, without replacing items per chance that may have been the cause of the issue, which I chose not to do, because of the expense. So still have not figured out the cause of the vibration and the problem persist. I all fairness, I have found no blogs etc that addressed this issue definitively either.
Description of Work: Snapper Riding Lawn mower repair.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Michael S.
05/2017
5.0
lawn mower repair
  + -1 more
Took a while to get them out, but they did a very good job when they got here.
Description of Work: Sharpen Mower Blade and minor overhall

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Bob A.
05/2017
5.0
lawn mower repair
  + -1 more
Darryl was knowledgeable and efficient in his work. I have complete confidence in his abilities and was very pleased in what he did for me. My Honda mower was surging terribly and now it runs like a top. I am most happy!
Description of Work: Mower repair for surging

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Damita A.
04/2017
5.0
lawn mower repair
  + -1 more
The tech did a great job. He checked out the mower, realized that the gas had gone bad, affecting the carburetor, and fixed the problem. The lawnmower was up and running in no time; he even mowed a couple of rows to make sure all was well. He gave me some tips on regular maintenance as well. Would definitely use again if services are needed in future.
Description of Work: My gasoline push lawn mower wasn't working (it started but then shut off a few seconds later).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Ann B.
12/2016
5.0
lawn mower repair
  + -1 more
Fantastic! I received next day service from the time I made the initial phone call. Daryl was very friendly professional, knowledgeable, and punctual.
Description of Work: Gave my lawn mower a tune up which included sharpening the blades, new air filter, cleaning the carburetor and fuel line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Jacqueline L.
11/2016
5.0
lawn mower repair
  + -1 more
I've actually recommended him before on Angie's List because he fixed our dryer for us. So he's real good and he's reasonable in his prices. He's just a good guy. He did $50 parts and $90 labor. He's real good about responsiveness, that's one of the reasons I like him. He don't have to wait days to hear back from him. He'll call you back within a day usually. He's here on time and if he is going to be late, he'll let us know. He's always been good about that. We've used him for a number of years.
Description of Work: They fixed the mower for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Julia P.
11/2016
5.0
appliance repair
  + -1 more
Technician was quickly able to determine that the compressor had gone out and did not recommend replacing it as a new unit would be just slightly more expensive. I appreciated his honesty and recommendation. Shopping for a new fridge today!
Description of Work: My primary side by side refrigerator/freezer had stopped cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$40

Joe H.
10/2016
3.0
appliance repair
  + -1 more
Doesn't work on refrigerators anymore
Description of Work: refrigerator repair
Rating CategoryRating out of 5

Selma B.
10/2016
5.0
appliance repair, lawn mower repair
  + 0 more
Everything went smoothly as planned. They did all the repairs in about an hour. They called prior to coming out to confirm an earlier appointment time. They are very knowledgeable on mowers and how to get the best results for different mowing situations. They took the time to teach us the "tricks of the trade" in how best to mow our waist deep grass. They remained professional the entire time they were here.
Description of Work: Our old White riding mower needed carberator work, cleaning out old gas (turned to vanish) and much more to get it running. They were thorough in repairing everything that was wrong with it and also gave us instructions on how to best use it to mow our way too overgrown yard. They called to confirm the appointment and arrived promptly travelling from New Braunfels to Seguin. The work was completed in no time and they were very professional. While we initially felt they were a little expensive it was worth it not to have to rent a truck to bring it to a repair shop. Their service charge for coming out was $85 which is a pretty standard rate and the same amount my other service repairman charge for a home visit. We were very pleased with the work they did and will definitely use them again. We recommend them to our friends.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$262

Daniel B.
09/2016
5.0
lawn mower repair
  + -1 more
Excellent. He had everything he needed in his trsiler.
Description of Work: Annual Maintenancy and repairs to lawnmowers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlene A.
07/2016
5.0
lawn mower repair
  + -1 more
Great service. Did only what needed to be done to get all three mowers ready for work.
Description of Work: serviced 2 push mowers and one riding mower
Rating CategoryRating out of 5
Yes, I recommend this pro

Philip S.
06/2016
5.0
lawn mower repair
  + -1 more
The appointment schedule was a bit longer than I would like; having to wait just over a week to have my lawn mowers fixed; however, this could be the price one pays for with an excellent service record. Outside of that, when the repairman arrived at my house, I showed him my riding lawn mower and the problem I was experiencing; he was able to find the cause of the problem; and with a little time and ingenuity, was able to find a solution for it. My walk-behind lawn mower just needed a simple cleaning and oil change and it was running as smoothly as ever. The price included both jobs.
Description of Work: Fixed the accerator pedal of the riding lawn mower that had become disengaged. In addition, fixed the carburetor of the walk-behind lawn mower, and replaced the oil so it could run again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$225

Phyllis D.
06/2016
5.0
lawn mower repair
  + -1 more
Daryl kept in touch with when parts would be received and schedule for repairs. Great service and quality of the work! With all of the rain we have received in the month, we were concerned that we would be forced to do without our John Deere riding mower for several weeks. It is great to have a repair service guy who comes to the residence and knows what he is doing!!
Description of Work: Rebuilt mower deck, replaced pulley & belt, steering repair, replaced cutting blades, leveled deck, replaced air filter, fuel filter, oil filter, and changed oil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Jim J.
03/2016
5.0
lawn mower repair
  + -1 more
Easy setup for appointment, quick response and on-time. Showed up and told him of lawnmower issue. He ran thru some checks, told me of possible problems and started troubleshooting. He found issues, told me where the problem was (carb) and showed me the problems. He fixed the carb and then checked to ensure no other problems were present. He then sharpended the mower blades and gave me a tutorial on mower operations since I did not have a manual. He then asked me to start and mow a portion of the yard to ensure everything worked. Doc Wally was professional, efficient and knows his stuff. Great workmanship.
Description of Work: Troubleshoot why riding lawn mower would not keep running. Cleaned and reparied carb, sharpened blades, provided instruction on mower capabilities since I had no manual.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Salvatore S.
03/2016
5.0
lawn mower repair
  + -1 more
The technician showed up and it took her 25 minutes to clean the carburetor. She started it up and it has been running great. She informed me that leaving fuel in the tank over the winter is not a good idea. The fuel will gum up. At the end of the season just run all the fuel out of the lawnmower. The price for the service was good and it's great to not have to get someone to help you haul the equipment and drop it off at a repair facility and then have to come back and pick it up. Highly recommend Doc Wally's.
Description of Work: Inspected my walk behind lawnmower and cleaned the carburetor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

Brent T.
02/2016
1.0
lawn mower repair
  + -1 more
Don't know because they didn't even return a call
Description of Work: Called to get an appointment and no returned call or anything!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Contact information

374 Tanager Dr, New Braunfels, TX 78130

www.docwally.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Mower & Power Tool Repair,
Appliance Repair,
Knife sharpening,
Hardware & Home Improvement Stores

FAQ

Doc Wally's In Home Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

Doc Wally's In Home Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Doc Wally's In Home Service does not offer free project estimates.
No, Doc Wally's In Home Service does not offer eco-friendly accreditations.
No, Doc Wally's In Home Service does not offer a senior discount.
No, Doc Wally's In Home Service does not offer emergency services.
No, Doc Wally's In Home Service does not offer warranties.
Doc Wally's In Home Service offers the following services: Appliance repair. Lawnmower & riding mower repairs. Edgers. Weed eaters. Pressure washer repair. Generators & gas powered product repair.
Kitchen small appliance repair. Kitchen knife sharpening.

Contact information

374 Tanager Dr, New Braunfels, TX 78130

www.docwally.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed