Culpepper Plumbing

It went well, I'll definitely use them again.

We called three different plumbers and Culpepper was the only company that gave us same day service (We understand that this can't happen every time but the other companies were at least 24-48 hour wait times). Their main office was professional during scheduling, promptly called us back to confirm the appointment, and then called us when the plumber was on his way. He was very helpful and professional. We're very happy with their service and will be using them from now on.

Replaced multiple items in the unit and then worked on the water supply from NBU and replaced a pressure reducing valve. Never did get a full explanation of exactly what and why the service was necessary.

The crew arrived within about two hours and quickly found and fixed a loose wire on the heater. They were very prompt, courteous, and professional on this job and several other plumbing jobs for us over the past three years.p

found 2nd leak that the first plumbers missed. repaired both. We were very pleased

Called the company around 815 AM Thursday morning. Received an over the phone estimate of between $650 and $700. Crew was on site by 9 and had finished by 1030. Price of $630 was less than half of a quote ($1350) from a different company in town. Very professional and we were very happy with their service. Would highly recommend them to anyone needing a water heater replaced. Great to see honest and reasonable business people in New Braunfels.

I got a prompt response to my request for a quote. Mr Culpepper came over, made a plan with me for the work, quoted a very reasonable price, and then his guys did a good job very quickly and exactly when he said they would. I would and will use Culpepper Plumbing again.

I needed service the day after Christmas which was a Saturday. i called Culpepper Plumbing and left a message. I received an answer within 10 min. Company came out within 30 min. Very professional and knowledgeable. Our sewer line had backed up into the house. They opened line and also a stopped up line from washing machine. They were in and out very quickly and left house clean. I was not charged extra for a weekend day. I will be using Culpepper Plumbing again in the future to install a new toilet and sink faucet. I always use them for all my plumbing needs. I highly recommend Culpepper Plumbing Company.

Mr. Culpepper indicated the existing water heater may be repairable and asked if I wanted to fix it rather than replace it. I chose to put the new gas water heater in so we would have peace of mind with a new unit. They installed the water heater and the final cost was in line with the verbal quote over the phone. They will be my local plumber of choice. Thank you!

On time, professional, clean, efficient work - as always. Culpepper is a great bunch of guys. I'll not use anyone else. This is their fifth trip to my house to do different things.

I have used this company for the last three years and they have always done a great job. Last month they worked closely with my contractor to complete the renovation of my master bath room. Since their work had to be paced throughout the renovation work, they did an excellent job of coordinating schedules.

The service was performed in a timely and professional manner. The cost was a bit high, but I knew I could trust that the job would be done correctly. My only complaint is that they did not put down drop cloths to protect the carpeting and left some spots on the carpet after removing the old water heaters.

Excellent service. Very helpful and knowledgeable with a reasonable price.

Great! Came quickly and when they said they would. Very professional.

I called 3 times between Jan 27 and Feb 4. They kept telling me they would send the first availible plumber out. Today is Feb 13 no one ever showed up.

Bobby Culpepper and both of his crews are awesome. They do good work at a good price. My only complaint is that it is sometimes difficult to pin down an appointment to have them come out and start the job. However, once they are on-site the crews work hard and are great to deal with. Good guys and no trust issues at all, I've left them alone in my house without a second thought. I will absolutely contact Culpepper plumbing for all future plumbing issues.

Called and they came out within an hour. Fixed problem by installing check valve and it went fine.

I showed Joe and Jordan where NBU said the water line was leaking. They said this has been a problem sine NBU installed new meters. Joe and Jordan began working promptly and worked for about two hours. Due to an unexpected splitter breaking, they had to repair an additional part of the line. Joe explained and showed the problem to me. I will use Culpeppers again for my plumbing needs.

They worked quickly and took care of the problem. This is not the first time I have called Culpepper and they have always been outstanding.

They were on time and they went out of their way to help in an emergency. They were awesome. When we had an emergency, they made sure somebody got there. It was five O’clock and one of their guys did it on their way home. They were really good.

Prompt, friendly and helpful. Gave me cell phone for further questions on leak.

From estimate to completion everyone was as professional as possible. Four guys working from 8am - 6pm completed the job in one day. The clean-up was a bit lax but the plumbing was spot on. Without question I will use this company for all future plumbing issues. They are local, the price is right and the quality is high.

Overall the entire process was completed in a timely manner (just like they said). The work was done extremely well and I would definitely recommend them and will use them again if the need arises. The workers were well manner and did there work in a very professional way. Mr Culpepper even stopped by to check on their progress. He was very polite and really professional and said if we had a problem to contact him immediately. Culpepper Plumbing Service is definitely atop notch plumbing service. AAA+

It went great - they came out a couple hours after calling in the problem and fixed immediately.

The first two people that came out, one acted as a supervisor and another one actually did the work. They did a good and clean job; but it was a plumbing job, and they forget to clean the water back on to my dishwasher. I called the company and they gave me to the owner of the company who spoke to me. He sent his son and the supervisor back out to correct the situation. They were very polite, and they were very prompt; but I felt the person who did the supervising should have done a better job. It was not the company itself; it was the person doing the supervising. He didn't even get down and looked at anything. I think if a person is a supervisor, he needs to do his duties and watch the work while it is being done. I was very pleased with the owner of the company and the person who took the call.