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Cowboy Plumbing Services

Plumbing, Water Heaters, Drain Cleaning,

About us

A plumber with integrity whose desire is to give the customer a pleasant experience as well as relief to any problems that may occur in their home or business. We offer service to the following locations: Canyon Lake, Spring Branch, New Braunfels, San Marcos and the surround areas. We offer Military & Senior Citizen Discounts!

Business highlights

13 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Drain cleaning. Water heater repair & replacement. Toilet repair & replacement repair. Install reverse osmosis filters & water softeners.

Services we don't offer

Sprinkler systems. Septic cleaning & repair. Swimming pools & pumps.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

5.069 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 69 reviews

Kevin and Helen P.
02/2018
5.0
plumbing
  + -1 more
They were able to find the leak quickly and route new pex through the attic. While they were here I had them replace shutoffs to all sinks and toilets in the house.
Description of Work: Leak in copper pipe in slab.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Larry S.
11/2017
5.0
plumbing
  + -1 more
I got to tell you that I was ecstatic when I found Cowboys with their terrific ratings. So, I called and spoke with Jarod. It was Randolph who showed up exactly on time. He checked all the toilets and repaired the two requiring attention. One had needed attention for some time. He was professional, pleasant and efficient. On a side note, I had hired another plumbing company (Bracken Plumbing) to come and fix a faucet handle in our master bath ... they charged too much money and never fixed the problem properly, so I had to crawl under the sink, re-diagnose the problem and fix it myself (it now works better than ever!! Kudos to me!). Now, back to Cowboys ... if I ever have another problem (which I probably will), they will be first and only company I'll call ... they were that good. There's only the two Cowboys (Jarod and Randolph) so quality control isn't an issue, which is why they receive superior ratings. These other companies hire anyone, don't supervise them and frankly, don't care. I was happy to pay Randolph and now my toilets, including the one that I struggled with for so long (now, why did I do that?) work perfectly ... Yea!!! So, if you're reading this and have a plumbing problem, do what I did ... call the Cowboys!!!
Description of Work: Have 3 1/2 baths in our home where we've lived for 14 years. Two of the toilets were acting up after flushing and basically "running through" .... was going to fix it myself, but then thought, 'what the heck' am I thinking at 72 years old (and not a plumber!), so I went to Angies list to find a professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jerrie Lee W.
08/2017
5.0
plumbing
  + -1 more
Jared came and fixed the main valve. He had to dig a huge hole to fix it. He took pictures and that helped me to get money back from the water company. He did an excellent job and is very professional.
Description of Work: The main valve on my sprinkler system broke and he told me to call the sprinkler guy. He turned off the water.. The main water valve to my house also broke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen J.
07/2017
5.0
plumbing
  + -1 more
Was previously quoted $900+ from another plumber who said it would be a major job. Jerod and Justin came out, took a look and determined that at this time washers needed to be replaced. However, in future it might come down to changing cartridge in faucet handle - or upgrading fixtures. Regardless, Jerod saw what needed to be done and didn't try to oversell. Small price for a great job. I'd hire them again to do the upgrade when the time comes.
Description of Work: Faucet in guest bath was constantly dripping. Had to fiddle with it - just right! - so wouldn't drip

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SHEILA B.
07/2017
5.0
plumbing
  + -1 more
Very punctual great work. Very reasonable considering the trouble he had! Jarrod is very personable will definitely use in the future!
Description of Work: Replaced kitchen faucet
Rating CategoryRating out of 5
Yes, I recommend this pro

Ronald L.
06/2017
5.0
plumbing
  + -1 more
They came over and did a good job on my drain. It was a great job. They were right here. They are right here in our neighborhood. He had to stay late to get it done but he came when I wanted him to.
Description of Work: It was a bad plug in my drain and he had to work hard to get it open.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ronald L.
02/2017
5.0
plumbing
  + -1 more
Drain had a very hard partial plug about 10 feet into the drain pipe. Plumber worked the electrical drain snake until drain was completely open. This drain has been better than when the house was new.
Description of Work: Unplugged kitchen sink drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen J.
12/2016
5.0
plumbing
  + -1 more
Fine. They were prompt, professional and competent.
Description of Work: Outside faucet repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

annette G.
12/2016
5.0
plumbing
  + -1 more
The problem was repaired! Jared and Randolph are the only plumbers I will allow in my home.
Description of Work: Septic tank was backing up. They had to investigate the problem and repair what the initial plumbers did wrong. This is the 2nd time they had to figure out the problem and fix it. The first problem in my shower I had 3 other plumbers come out and they were the only ones that figured out the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephan P.
11/2016
5.0
plumbing, drain cleaning
  + 0 more
After calling the owner on Sunday morning, a tech was out within a couple.hours. We found the main issue in the septic tank, but he suspected.more. Randolph tried running the mainline from a couple points and eventually flund roots in the line. Most wasnclearwd immediately and advised me on how to affect a long term fix.
Description of Work: Had a backed up septic. Mainline was backing up into house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

kandi F.
02/2016
5.0
plumbing
  + -1 more
It went great! We called them and set the appointment for the next morning at 9:30 a.m., he showed up at 9:30 a.m. on the dot! Jared evaluated the problem and gave me an estimate before any work was done. The work was done in a timely and professional manner, in fact the area looked better when he finished. He was able to find a hole cover we could not find.
Description of Work: We had a pipe leak in the yard, Jared replaced pipes and new water valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dean F.
10/2015
5.0
drain cleaning
  + -1 more
The initial contact was slow, only because Jarod was out of town when first called. He did return the call when he got back in town and he came out promptly the next day and completed the repairs I needed. Very nice guy, totally professional. I will use his services again.
Description of Work: Removed old disposal and installed new basket strainers, replaced PVC drains and rodded out kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael B.
07/2015
5.0
drain cleaning, plumbing
  + 0 more
They were on time, clean cut and friendly. They found the issues right away and were able to fix them.
Description of Work: Fixed leak under garden tub, re-aligned main sewage pipe, re-attached shower drain that had broken and fell off, installed 2 outside water hose hookups and unclogged the main sewage pipe going to the septic. All within 6 hours. They also gave me a 10% military discount.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$990

michael S.
04/2015
5.0
plumbing
  + -1 more
I was very pleased with their service. They had to cut a few holes but they were able to figure out the least amount of damage to the sheet rock.
Description of Work: I had a leak in the slab and they actually came out and rerouted a line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Kathy K.
04/2015
5.0
plumbing
  + -1 more
The project went very well. Jared and Danny removed the old toilets and hauled them away. The new toilets went in. Jared and Danny both checked and recheck and checked AGAIN to ensure the toilets were sealed, not leaking, and worked as they should. Our outside faucets were replaced. One leaked, the other sprayed out everywhere when it was shut off. They both work perfectly now. As for the shower head, Jared pointed out to me that it was a different brand than our other fixtures, so the color was not a match. Ugh! I chose not to have it installed, after all. Plumbers have a messy job. Jared and Danny were very neat and hauled away EVERYTHING, even the boxes the new toilets, tanks and seats came in. They made sure everything was neat and clean, no water anywhere. They were quick and expert at the installation. I like the fact that they triple-checked their work to be sure that when they left, all was in good working order. Jared had scheduled the job for another day, but an emergency came up. He contacted me early the morning of our appointment to say he had an emergency, and would call me in a couple of hours with an update. And he did! He called me back to say it was a slab leak, and to ask if we could reschedule my work for the following day. I agreed. The next day, he had a small job to do prior to mine, then headed over and got it all done.He also brought another plumber to ensure that the work would be done as quickly as possible. I was very pleased that Jared contacted me several times to let me know what was happening and when he would arrive. Very satisfied with the work done, the cost, and the professionalism.
Description of Work: Jared, the owner, and Danny removed three old toilets and replaced them with new Toto toilets. Jared also moved and replaced two outside faucets. I had also wanted a new shower head installed, but that did not happen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jeanne C.
04/2015
5.0
plumbing, water heater repair
  + 0 more
There were three people who came out to do the install. It took them about 30 to 40 minutes. They were courteous and cleaned up after themselves.
Description of Work: Plumbing. They installed a water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Violet H.
04/2015
5.0
plumbing
  + -1 more
This is a continuation of the review we wrote for the services provided on the 3/25 toilet tank repair. We had a follow up issue with the tank and they came out, assessed the issue and did a fix free of charge AND in a friendly manner. I don't see how you can go wrong with having these people fix your plumbing issues.
Description of Work: Follow up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Violet H.
03/2015
5.0
plumbing
  + -1 more
He was amazing. He came precisely when promised and was out of the house in less than an hour and a great price for the service provided. I would HIGHLY recommend them!
Description of Work: Took the toilet tank apart and readjusted settings and troubleshot a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Cowboy Plumbing Services
You guys were awesome to visit with. Thanks for being so kind and welcoming us to your neighborhood. Look forward to seeing you again!!

James W.
01/2015
5.0
plumbing
  + -1 more
During the busy holiday season we needed a plumber rather quickly. Three businesses we called didn't even return our calls. Jarod at Cowboy Plumbing did return the call and even though they were incredibly busy, they fit us in their schedule and had the work done within two days. After having at least three different plumbers out since the purchase of our home, we have finally found "our" plumber. They were prompt, professional, and most important, HONEST. They did the work for less than what they quoted us. We have their number programmed in our phone! Thanks Jarod and Danny....
Description of Work: Change out and upgrade corroded connectors and repaired plumbing issues in kitchen and bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Cowboy Plumbing Services
Awww shucks, it was a pleasure and honor to work with you.

Donna T.
10/2014
5.0
plumbing
  + -1 more
I called on Thursday afternoon because we had discovered a pipe leaking underneath our home. Service was scheduled for first thing the following morning. They arrived on time, checked out the leak and presented us with the options for repair and replacement. They had the materials on hand and were able to take care of everything immediately. We thought the price was very fair, and they were very professional.
Description of Work: replaced copper fitting and pipe under house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Cowboy Plumbing Services
Thanks for your business! I'm glad that we were able provide you with service that you were happy with.

Michael K.
09/2014
5.0
drain cleaning, heating & air conditioning/hvac, plumbing
  + 1 more
Jarod's willingness to respond after hours is very much appreciated, and the fact that he honored the Angie's List coupon was a bonus. This is a 2-story rental unit with college girls upstairs who didn't know what to look for or what to do, and we (the owners/landlords) live 2 hours away. Finding someone to go out 'today' instead of 'tomorrow' was key, and Jarod did just that. He cleared the drain, diagnosed the failed float switch, sopped up standing water and even removed some soaked insulation (upon request) that would have continued draining into the already-damaged carpeting/flooring/ceiling. (The float switch was not working to shut off the unit, which is disappointing as we had a local A/C guy install it when we bought the property last year. So now we have several hundreds of $$ worth of damage to sheetrock, flooring, insulation, and paint, and I'm not sure how we're going to deal with that issue - that the A/C guy's work failed.) Thanks, Jarod!
Description of Work: Jarod came out after hours on short notice. He answered a call at 6:45pm and was on-site in about an hour. The issue was not complicated (a clogged a/c drain) but it was urgent, as the water had already run through the floor to the ceiling below and I needed someone to "stop the bleeding" asap!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187.5

Response from Cowboy Plumbing Services
Thank you so much for choosing us to take care of your problem. I am sorry about your loss due to the water damage. Let us know if you need anything in the future.

Kerry O.
08/2014
5.0
plumbing, water heater repair
  + 0 more
Jarod and Danny were very professional and friendly. They were very responsive and knowledgable. I was amazed that they got the old water heater down from the attic with no trouble, and then cleaned up very thoroughly after they were done. All other items installed are great. Cowboy Plumbing Services is now my go to plumber, and I'm going to have them install a water filter in the near future.
Description of Work: First, I called them to come out do a few plumbing jobs in the house I just moved into. They installed a new kitchen faucet, new drain in bathtub, new showerheads, and correctly installed the water line for my new fridge. Jarod even helped me put salt in my water softener, and took the time to explain how it worked. He also checked the water heater because the hot water had an awful smell. Since the unit was over 12 years old, they came back a week later and put in a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Cowboy Plumbing Services
I'm so glad that you called us and that we were able to take care of your needs. Thank you for using us and we look forward to working with you again.

Genevieve S.
07/2014
5.0
plumbing, water heater repair
  + 0 more
I am very impressed with Cowboy Plumbing Services. I give Jared my highest recommendation. He does a great job and is knowledgeable and trustworthy. His prices are excellent for the quality of work performed. I could have gone and bought the water heater myself and had a handyman put it in for a little less money. Using Jared I know it is done right and he takes care of all the details. His service is a very good value; just not the rock bottom cheapest you could get it done which is why I put a B. Do not hesitate to use Cowboy Plumbing.
Description of Work: Install new electric hot water heater remove old.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Judy B.
05/2014
5.0
plumbing
  + -1 more
They are awesome, dependable, straight forward, and on time.
Description of Work: He repaired the faux pas of a previous plumber and finished up the new construction. He also installed a water softener for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cowboy Plumbing Services
Wow! It was a pleasure working with you! Welcome to the lake! Thanks again for using us and letting us bring your plumbing up to par!

Mary H.
05/2014
5.0
plumbing, water heater repair
  + 0 more
Due to circumstances beyond his control (wife went into labor) we used another person to do repair. We were not happy with the job done on the facet and the unfilled holes left in the outside wall from work on the water heater. Really shocked me because of the sloppy work given the great reviews he had received on Angie list. Not to fear ! He contacted me to check on work done and came promptly to finish the job with impressively professional work!! We are completely satisfied with his ability and ethics! Will be using him in the future!
Description of Work: Replaced hot water heater and facet in backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Cowboy Plumbing Services
I appreciate your understanding. So glad to be able to make the sloppiness correct! Thanks again!
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Contact information

1269 Summerwood Dr #401, New Braunfels, TX 78130

http://www.cowboyplumbingtx.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
5:30 AM - 8:30 PM
Tuesday:
5:30 AM - 8:30 PM
Wednesday:
5:30 AM - 8:30 PM
Thursday:
5:30 AM - 8:30 PM
Friday:
5:30 AM - 8:30 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Heating and Air Conditioning

FAQ

Cowboy Plumbing Services is currently rated 5 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 5:30 AM - 8:30 PM

Tuesday: 5:30 AM - 8:30 PM

Wednesday: 5:30 AM - 8:30 PM

Thursday: 5:30 AM - 8:30 PM

Friday: 5:30 AM - 8:30 PM

Saturday: 7:00 AM - 7:00 PM

Cowboy Plumbing Services accepts the following forms of payment: Check,CreditCard,Financing Available
No, Cowboy Plumbing Services does not offer free project estimates.
No, Cowboy Plumbing Services does not offer eco-friendly accreditations.
No, Cowboy Plumbing Services does not offer a senior discount.
Yes, Cowboy Plumbing Services offers emergency services.
Yes, Cowboy Plumbing Services offers warranties.
Cowboy Plumbing Services offers the following services: Drain cleaning. Water heater repair & replacement. Toilet repair & replacement repair. Install reverse osmosis filters & water softeners.
Sprinkler systems. Septic cleaning & repair. Swimming pools & pumps.

Contact information

1269 Summerwood Dr #401, New Braunfels, TX 78130

http://www.cowboyplumbingtx.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
5:30 AM - 8:30 PM
Tuesday:
5:30 AM - 8:30 PM
Wednesday:
5:30 AM - 8:30 PM
Thursday:
5:30 AM - 8:30 PM
Friday:
5:30 AM - 8:30 PM
Saturday:
7:00 AM - 7:00 PM