Providing Quality Roofing at an Affordable Price. We repair and install metal, flat roll-on and composition shingles for all residential and commercial properties in the greater East Texas area. We repair leaks and our bids are ALWAYS free!
Don't let Carl's charm fool you. I had my entire roof redone, one part was flat, another part shingle, and my porch metal. I held back 25% payment because they poorly and sloppily installed a termination bar on the flat area (To which I never agreed to have installed. They showed up the day of work and said they couldn't get the parts to install drip edge that we agreed on.), covered holes in TPO with caulk, didn't install flashing over exposed wood, installed TPO tension plate upside down, created a void that will collect water under my bathroom window with the flashing they installed, left jagged cut metal on the porch area. I brought all of this up to them and they came back and hammered on the termination bar plus added more screws, and added a piece of flashing to the jagged cut on my metal porch. I told them the work was still not acceptable and they ghosted me. Fast forward only ~7 months and the shingle area of my roof around a turbine vent leaks through my ceiling fan in the living room during a storm. I called Discount Roofers and Carl came out, admitted that they got in a hurry and did a poor job, but in the same breath said I was 'too needy' and that's why they ghosted me. He demanded that I pay the rest of what they were owed before he would fix the roof that was never installed properly in the first place. I told him he wasn't getting a dime until the roof was right and he just walked away and drove off. With the money I held back from the Discount Roofers job I hired a company out of Tenaha to come fix the issues that Carl wouldn't and they pointed out additional things that were done wrong and will cause issues down the road but I couldn't afford to fix at the time. Based on my experience I would not recommend Discount Roofers to anyone, if you have a competing bid, please take this review into account.
Description of Work: Entire roof redone.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0
$12,000
Jessy W.
09/2021
5.0
roofing
+ -1 more
Discount Roofers were professional and got to my project fast. Good clean crew. I am very happy with my new roof!
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Service Categories
Roofing
FAQ
Discount Roofers is currently rated 3 overall out of 5.
No, Discount Roofers does not offer free project estimates.
No, Discount Roofers does not offer eco-friendly accreditations.
No, Discount Roofers does not offer a senior discount.
No, Discount Roofers does not offer emergency services.