WASTE MANAGEMENT

They almost always picked up the trash on the day they were suppose to. Because I live in a windy area, I had locking lids. The lids were never locked back on after the trash was picked up. So, after the lids all went missing, I had to purchase the heavy duty cans with the lids attached, again they never closed them, but at least the lids stayed attached. I decided when I got the bill in December to change to a cheaper trash company. I called the office before Christmas to cancel my service. I got another bill in January. I sent the bill back with a letter telling them I cancelled in December. I got another bill May 8, 2015. So I called again and they said my service hadn't been cancelled until the end of March. I explained I had cancelled in December and again in January, and even if they didn't put my cancellation thru until March, why were they still sending me a bill for over $400.00? They finally said they would remove the charges and stop sending me bills, but no one should have to go thru this.

They quoted $25 a month for weekly trash pickup which was acceptable but they also charged an and quot;environmental feeand quot; each month. This might not have been a problem had they told me about it before I started service. Imagine my surprise having to pay 40-50 a month for trash pickup. Long story short I'm much happier with the local competition not a big company who charges miscellaneous and quot;feesand quot; just so they don't have to be transparent about their pricing.

We do everything online. They pick up recycles and trash and green waste in different barrels. They take care of it and the price is reasonable.