Brett Callaway came out promptly and provided a very detailed quote. It was more than some of the other quotes we received & would have put us over our budget.
Description of Work: Extend patio 10-ft with roof, level concrete & add travertine, add lighting, water & drain connection, add countertop & bar top with sink, fans, electric recepticles, pavers to side yard & install a porch swing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joan N.
03/2019
5.0
landscaping
+ -1 more
Their work was amazing and excellent. They came out on time. They were clean after themselves. Price was wonderful and the things they've done was on truck.
Description of Work: They did landscaping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joan N.
03/2019
5.0
landscaping
+ -1 more
Their work was amazing and excellent. They came out on time. They were clean after themselves. Price was wonderful and the things they've done was on truck.
Description of Work: They did landscaping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kelly M.
03/2019
5.0
home builders
+ -1 more
He gave me a quote and came in the same day. He was a real personable and trustworthy guy.
Description of Work: They build a pergola and they did a concrete foundation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joan N.
03/2019
5.0
landscaping
+ -1 more
Their work was amazing and excellent. They came out on time. They were clean after themselves. Price was wonderful and the things they've done was on truck.
Description of Work: They did landscaping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Prospero B.
03/2019
5.0
electrician, landscaping, hardscaping, patios
+ 2 more
The whole process went very smooth, highly knowledgeable staff members, as well as great warranty options.
Description of Work: Landscape and patio installation
Callaway’s are professional, family oriented, honest christian people and stand behind all of their work. They are economical and we will continue to use them for any need that they can provide. Great company
Description of Work: Everything from gutters, sprinkler system, landscaping, pavers, new driveway, tree removal, pergola and spa placed and many many more projects
Bret Callaway and the team that works with him are the best in my book. They are dependable, professional and consistently provide quality services. Their prices are reasonable and competitive. The entire crew are honest hard working people. I recommend Callaway’s Outdoor Designs and have nothing but the highest praise for their business. We have been using them exclusively for several years and will continue to use them for any service or project that they provide.
Description of Work: Extensive property leveling, gutters, circle driveway, patio extensions, tree removal and many other projects
We contacted Callaway’s on a Holiday weekend just to leave a message. Within minutes Callaway’s responded by phone and came out the same day to our home. We have used them for 4 years. They put an irrigation system in place that covers over 2 acres, beautiful front and back landscaping, grass soding, built decks, pergolas, removed trees, placed a circle driveway, and etc etc. We have found Callaway’s team to be focused on quality work, timely, friendly and considerate. They were always respectful and careful to not only us but to our property and grounds as well. If we had questions or needed to speak with Callaway’s they were always available and responsive. They care about their clients and the services they provide. We highly recommend Callaway Outdoor Design Team.
Description of Work: New home on acreage required multiple fixes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
G ene W.
03/2019
5.0
landscaping, outdoor lighting
+ 0 more
They did an excellent job helping me choose which plants were to be installed, they were careful about harming the grass in the yard, they had ample workmen so that the job was finished in a expeditious manner, and they were polite in our conversations. They were professional in every respect. I will use them again and recommend hem to others. The lighting was exceptional. It lighted up the trunks of the trees and provided some safety as well.
Description of Work: I needed landscaping for my entire front yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Vicky G.
01/2019
2.0
hardscaping
+ -1 more
1. Our “three to four weeks” project took nearly 6 months to complete. As the owner noted they they prioritized other work above ours. 2. They have no drug alcohol policy. Their subcontractor insisted we bring him beer. When we refused and suggested that we could bring him water, he said he would bring his own beer. We asked for another sub. Callaway chose to use him anyway. 3. When it was discovered that changes in design were required, no change order was ever given to us, hence we could never agree to any changes in price or schedule. Instead they surprised us with extra charges at the end. 4. Communication was poor throughout the project. Long delays without explanation led to us offering to finish the job ourselves after three months of slow progress. A city employee explained that a delay had occurred due to nonpayment of fees. A delay occurred when extra lumber was ordered but not needed. Further delays occurred when the structure could not pass inspections by the engineer or the city.
Description of Work: They built a pergola attached to the house.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$7,500
Response from Callaway Outdoor Designs
We see this situation in a totally different light and would like to respectfully respond to your complaints. We contracted with you to build a pergola next to your pool, but when we started digging to install the pergola posts in the ground, we found your pool pipes where the posts needed to go. We could have told you (as some contractors would) to solve the problem yourself and get the pool pipes moved by your pool company, but we wanted to make the problem as painless as possible for you, so we offered you a much more time and cost effective option of enlarging the pergola. We quoted you a price for enlarging the pergola, and after speaking with your husband, you replied in writing that you wanted to enlarge the pergola. There were no "surprise" charges at the end as you were quoted a price for the pergola enlargement beforehand. We told you how much it would be to enlarge the pergola and repair the existing holes in your patio where we dug for the smaller pergola. It actually cost us more than the amount we billed you, but we wanted to honor our quote. We ate the extra $120 in labor and material costs that we paid out on your behalf for the pergola enlargement. In addition, we did not tell you that your project would take 3 or 4 weeks to complete. We informed you that we start projects in the order that deposits are received, and we predicted that it would be 3 or 4 weeks before we could START your project based on the work already on our books. That does not mean that we prioritized other work ahead of yours, but it is a way to be fair to every customer. In regard to your assertion that the project took 6 months, our records indicate that construction on the project started August 24th, and we completed construction of the pergola within 3 weeks even with our adjustments and having to go back to the engineer. The spray deck subcontractor (which was not part of the original contract) did their patch work on October 9th. It would have been done earlier but you had scheduling conflicts. Communication was not poor during the course of the project. We communicated with you on a regular basis in person, via phone calls, text messages, and email. We informed you about the following reasons for delays: * the engineering firm'[Member Information Removed] backlog of work and not getting the engineering plans to us as soon as they usually do * the necessity of ordering additional lumber for the pergola to be enlarged since the pool pipes were directly underneath where the pergola posts were originally planned to go * additional time to make the necessary modifications to enlarge the pergola * Your refusal to allow the city inspectors into your locked back yard for weeks so they could inspect the pergola and issue the final permit. We do have a zero tolerance drug and alcohol policy. We informed you of this fact on multiple occasions through multiple individuals. The subcontractor we used on your project also randomly drug screens his employees. The misunderstanding came into play when the subcontractor made an ill-advised joke to you the morning before we started your project. We were asked if you needed to supply water to the crew, and the subcontractor said, "No, but they do like beer." He absolutely did NOT insist that you supply the crew with beer. Our company president was present when the subcontractor made the joke, and he apologized immediately and told you that it was a bad joke and that there would be no drinking on the job. In a separate phone call to our office, you again complained about the beer comment. You were told for the second time that the subcontractor made an inappropriate comment and that he had been strongly reprimanded, but that there are never any alcohol or drugs on any of our projects. There was absolutely no issue about non-payment of fees by us or our subcontractor. It is true that the project required two inspections. The first inspection did not gain approval because the subcontractor had hidden some screws behind joists to give the pergola a cleaner look. The inspector wanted to see the screws, so we added more screws (now more than double of the called-for amount), and at the next inspection the project passed. The inspection process took a very long time due to the access issues (keeping your gate locked and not allowing the inspectors access for weeks) and difficulties with scheduling inspections around your schedule. Once the project was completed and the inspections were completed, we received no complaints from you about the quality of our work. We hope you will enjoy your pergola for years to come!
Lisa M.
04/2018
5.0
landscaping
+ -1 more
We used these guys before and chose them again for a revamp of some beds in the front as well as a big cleanup of beds and side rock yard after the mess the fence contractors left after installing a new fence. Very happy......chose them again and they weren’t the cheapest but had the best ideas and didn’t charge us for design. The work will actually be done next week but we have a down payment and expect no issues......will edit if that is not the case.
Description of Work: Revamp of front beds and back
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$8,800
CARL W.
04/2016
5.0
landscaping
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Audrey E.
04/2016
5.0
concrete driveways, hardscaping
+ 0 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$9,000
Lisa M.
04/2015
5.0
landscaping
+ -1 more
They were excellent all around; communication, prompt, knowledgeable, and they treated our home like it was there own.
Description of Work: They did landscaping work, water feature, and electrical landscaping lighting.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Pavers and Hardscaping,
Patios,
Landscaping - Lighting,
Garage and Shed Building,
Concrete Driveways,
Sunrooms and Patio Enclosures,
Homebuilders,
Electrical
FAQ
Callaway Outdoor Designs is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 2:00 PM
Callaway Outdoor Designs accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Callaway Outdoor Designs does not offer eco-friendly accreditations.
No, Callaway Outdoor Designs does not offer a senior discount.
No, Callaway Outdoor Designs does not offer emergency services.
Yes, Callaway Outdoor Designs offers warranties.
Callaway Outdoor Designs offers the following services: Landscaping, Pavers, Pergolas, Outdoor Kitchens, Covered and Non-Covered Patios, Water Features, Fire pits, Retaining walls, Sprinkler systems, Drainage