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Moore Comfort Care

Heating and Air Conditioning

About us

Moore Comfort Care, based in Midlothian, Texas, has been serving the local community for almost fourteen years with top-quality specialized air conditioning support and maintenance and heating care and maintenance for a wide variety of home and business installations. Rated "A+" by the Better Business Bureau, your satisfaction and comfort is our ultimate goal. Additional phone number: (972) 723-8701.

Business highlights

24 years of trusted experience

Services we offer

Heating & Air Conditioning Repair, Installation, & Service.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
MasterCard
Visa

Reviews

4.711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
9%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 1-11 of 11 reviews

Patrick D.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
I've used him for the last 6 years. He's an A all the way across. It's cheap. He's been awesome. I would absolutely use him in the future.
Description of Work: I use Comfort Care. He was just checking the air conditioning for me. I thought I had a leak and he just to replace the capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Donna H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Donna H.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Don M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replaced capacitor- no charge! |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don M.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Moore really went the extra mile on this. He was able to get a discount on the new compressor by finding that it was still under warranty, I was unaware of that. They replaced the unit promptly and all was well for a week when it quit working again. He said it was a flaw in the tubing path to the compressor caused a leak so we paid for fixing it and replacing the Freon. A week later it was not working again. He said the condenser unit was just bad and would keep springing leaks. He tried to get the condenser manufacturer to warranty the unit since it was not very old, but they refused. This is where Moore Comfort Care really showed what they stand for. He replaced the entire outside unit for only $200.00 more than we had already spent! That is probably the best thing I have every had a contractor do. He could have charged a lot more or even walked away, But he did not. I know he felt bad about the way it was going and took full responsibility even thought he did not have to or deserve it. I cannot say enough good about this company. Fantastic!
Description of Work: Fixed compressor on outside unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Charles T.
06/2012
2.0
heating & air conditioning/hvac
  + -1 more
After having David service the AC and move some ducts from one unit to another, I was still having problems with the master unit cycling properly. The coil on the master unit was replaced, and the unit was still not cycling properly. David still had to install the drain pan, and said he would install some dampers and move the thermostat to complete the job. The next day he returned, and installed the drain pan, and then left. I tried to call several times to see if he was going to return to install the dampers and move the thermostat and he would not return my calls or text. I consider this very unprofessional. I will now have to find someone to complete the job. I will not use him in the future. At least he did return to complete the coil install. just feel that the balance of the work could have been handled better.
Description of Work: Replaced coil on the attic unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$650

Charles T.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Performed services as quoted. Took the time to do the job correctly. I am very satisfied with their service, and would use them again in the future if needed.
Description of Work: Serviced both AC units and routed two ducts from one unit to the other.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Michelle R.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Our air conditioner went out around 9 pm on a Friday night and we have a small baby with health issues. The man on call responded to my message almost immediately and gave me some advice to hopefully get it going over night. He made an appointment with us for 9am Saturday morning and arrived on time. He quickly discovered that the capacitor had died and replaced it before I even knew it! He checked the frion levels as a precaution and had us turn the AC back on. The cold air blew in and cooled down the house immediately. We were very thankful that they were able to come out and help us in this hot weather so that our baby did not have to suffer in 100+ temperatures. I would absolutely recommend them to anyone!!!
Description of Work: The capacitor was blown out on our AC unit and needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dejay M.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
Comfort Care always shows up when promised, and has always managed to get me in on the same day when it is an emergency call. Sometimes after normal hours. Prices have always been very fair. David knows what he is doing; I have never had to call him back because something wasn't' right after he left. I highly recommend!!! A+++
Description of Work: I have had David with Comfort Care do work for me on numerous occasions on multiple homes over the past few years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MORGAN B.
09/2006
5.0
heating & air conditioning/hvac
  + -1 more
David always does what he says he'll do. Came promptly.
Description of Work: Checked out A/C, which was not working. Diagnosed the problem. I have a warranty from the Co, so Dave said call them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

MORGAN B.
07/2004
5.0
heating & air conditioning/hvac
  + -1 more
THIS MAN IS THE FIRST ONE I'VE FOUND THAT WOULD COME TO A MOBILE HOME WITH WINDOW UNITS FOR REPAIR. HE ALSO REPAIRED MY FURNACE. EXCELLENT WORK. HE IS EXTREMELY POLITE AND TOTALLY COMPETENT.
Description of Work: HE CAME TO MY HOUSE TO REPAIR A LARGE WINDOW A/C UNIT THAT HAD BLOWN A CIRCUIT BREAKER. IT HAD BLOWN ON SAT. HE CAME MONDAY, BUT HAD TO GET A PART AND RETURNED TUESDAY TO FIX IT. HE IS VERY COMPETENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

    Contact information

    1070 Enterprise Dr Unit C, Midlothian, TX 76065

    http://moorecomfortcare.net

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    Licensed*

    Trade License Number
    tacl b021766e
    Trade License Authority
    Texas ac licensing board
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Moore Comfort Care is currently rated 4.7 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Moore Comfort Care accepts the following forms of payment: American Express,MasterCard,Visa
    Yes, Moore Comfort Care offers free project estimates.
    No, Moore Comfort Care does not offer eco-friendly accreditations.
    No, Moore Comfort Care does not offer a senior discount.
    No, Moore Comfort Care does not offer emergency services.
    No, Moore Comfort Care does not offer warranties.
    Moore Comfort Care offers the following services: Heating & Air Conditioning Repair, Installation, & Service.

    Contact information

    1070 Enterprise Dr Unit C, Midlothian, TX 76065

    http://moorecomfortcare.net

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day