Not well. My wife called and the man said the price would be $85.00 just to look at my toilet. My insurance company said they needed a plumbers report to determine the cause of the toilet overflowing. All I got was a $100.00 charge and a receipt. This was not the price we agreed on and the workers he sent did not let me talk to the owner to challenge the price. I think I should at least get a detailed report for my insurance company. And an explanation as to why he added $15.00 to the price!
Description of Work: Just to look at the toilet and give me a report for my insurance company, it took less than 5 minutes.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100
Lori-Kay F.
06/2017
5.0
plumbing
+ -1 more
Excellent.
Description of Work: Multiple issues
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Connie Z.
03/2017
5.0
plumbing
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
kenette G.
06/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
SHEREE W.
07/2014
5.0
plumbing
+ -1 more
He is extremely fair in his pricing. He is very prompt and will even show up a few minutes prior to the scheduled time. Mr. Goad is extremely nice and will answer any questions and walk you through what he is doing.
Description of Work: He came out the day before I moved to disconnect the plumbing and installed a new shut off valve for the refrigerator. Mr. Goad came back out the day after I moved to reconnect the plumbing and replaced a shower knob that had a broken screw inside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jayne F.
06/2014
1.0
plumbing
+ -1 more
unknown
Description of Work: THeu never showed up----I called him and he said he was sick. I just wonder why he did not have someone call his list of clients?
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jayne F.
06/2014
1.0
plumbing
+ -1 more
He never showed up. I made the appointment 6 days in advance. When he did not show I called him. He said he was sick and in the hospital!1 SORRY to hear he was sick but NO ONE called!1
Description of Work: 1
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
SHEREE W.
05/2014
5.0
plumbing
+ -1 more
Mr. Goad was especially prompt. He showed up on time and he explained what he was doing which was very good and he did all the work that I asked him to do. He is very reasonably priced. He's been in business for years. He was very knowledgeable and very professional. He really explained everything he was doing and why he was doing it.
Description of Work: I used Goad Plumbing to install 4 different items for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Rebekah G.
01/2014
5.0
plumbing, water heater repair
+ 0 more
We came home this evening to find water leaking in our garage and into our bedroom. We called Goad Plumbing and spoke to the owner, Robert, who made a point to come out asap (it was towards dinner time, so I was really grateful). After investigating a bit, he discovered that we had a slab leak from a hot water line. He stopped the water from leaking and made a way for us to continue using the cold water in house while we waited for a slab leak specialist to arrive tomorrow. Robert, the owner, is very kind and knowledgeable. I really liked him and would happily refer his services to anyone needing plumbing!
Description of Work: Owner came to our rescue (we called around dinner, lots of water in our house) inspected our hot water heater and discovered that we had a slab leak. He stopped water leaking & made a way for us to continue using cold water in the house while we wait for a slab leak specialist to come out. He left us a great referral and advice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Bob T.
12/2013
5.0
plumbing
+ -1 more
The call was placed late on the 23rd to the plumber and an appointment was made for 1 PM. Robert Goad arrived at 11 AM. He did not call in advance to say he was coming early. He inspected the water flow then tested the house plumbing for leaks and found none. He was professional, finished quickly and was honest that no work was required. He charged a very reasonable fee for the call. I would call him again. He is listed here as being in Desoto but his current address is Midlothian. 972-227-2812 or 972-723-2630
Description of Work: Plumber was called out to examine a suspected water leak near the back of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$50
KATHY C.
07/2013
5.0
plumbing
+ -1 more
We'll have him back for any future plumbing needs or problems. His price was about half the other three estimates we got, and his work is better than all the other relative jobs we've had done the twenty-five years we've been in our home. He provides a frank and honest opinion and evaluation of what will be required, no surprises as far as unexpected problems and costs that arise in the course of replacing the heater, and extremely responsive. Just a very kind and honest man who's very skilled at his trade. Wish I'd found him years ago and hopefully he won't retire any time soon.
Description of Work: Replaced twenty year-old water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Ann M.
03/2013
5.0
plumbing
+ -1 more
He is very good about getting back to you the next day. His prices are amazing. He is very reputable. I would highly recommend him and plan on using him in the future if need be.
Description of Work: He came out to repair a leak in the shower, a leak in the kichen sink and have a toilet refitted. He also replaced a garbage disposal for me at my other property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terry J.
07/2012
5.0
plumbing
+ -1 more
Have utilized Mr Goads services for many years. He continues to provide top quality service at a fair price. Very punctual and dependable.
Description of Work: Replaced outside faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Anne M.
10/2011
5.0
plumbing
+ -1 more
My experiences with Mr. Goad have been easy. His pricing is fair. He is on time and cleans up after himself.
Description of Work: This recent job was $75 for fixing a leaking outdoor faucet, and changing another faucet for a new one I had. Mr. Goad has several plumbing projects for us in the past couple of years. We are totally satisfied. He is the best plumber I have used in 30+ years of hiring them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
MORFYDD G.
04/2011
5.0
plumbing
+ -1 more
He is very good.
Description of Work: He fixed toilet and repaired outside faucet.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines
FAQ
Goad Plumbing is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Goad Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Goad Plumbing does not offer free project estimates.
No, Goad Plumbing does not offer eco-friendly accreditations.
No, Goad Plumbing does not offer a senior discount.
No, Goad Plumbing does not offer emergency services.
No, Goad Plumbing does not offer warranties.
Goad Plumbing offers the following services: Replace & Repair - Water Heaters, Disposals, Faucets & Toilets. Repair Gas & Water Leaks. Unstop Drain Lines