Description of Work: Cano and Son's gave me a fair estimate. I work out of town and need to schedule a specific date and time when the work can be done. They would not work with me. Once they gave me their estimate, they gave me a start date that would not work but was convenient for them as they need extra money for their planned vacation. They expected me to schedule my work and life around their schedule and lifestyle. They do not work on weekends. They do not return calls. They run their business like a hobby. If you call their business line a voice machine ask you to leave a message and they will return your call. I had given them 5 different dates, over a 5 week period that I could rearrange my schedule and be there for the job to be completed. I took the time off twice, drove 400 miles one way, and Cano and Son's were no show, no call. Save yourself a lot of frustration and call someone else. Cano and Son's is an unprofessional business.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Nonie K.
12/2011
5.0
ceramic tile
+ -1 more
I needed tile laid on our front porch before all of our company started arriving for Christmas. Mr Cano came out the same day as I called for an estimate. I was waiting for another bid before committing. Once I recieved the 2nd bid, I called Mr. Cano back on Friday afternoon. I needed this work done ASAP if possible. We had snow on Monday. Mr. Cano called me and said this would delay the work but he would come out that day and do the prep work. The next day he came out and laid the tile and the following day did the grout. He left plastic for us to lay down later that day to protect the grout until it cured. Mr. Cano was very prompt. He would show up at the house and go right to work, no standing around and just talking about it. He cleaned everything up, no mess was left behind. If you need any type of tile work done, I would highly recommend Cano and Son Sincerely,Nonie Knight
Description of Work: Mr Cano had to scrape our porch, even out the concrete, then lay the tile and grout.
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Service Categories
Ceramic Tile
FAQ
CANO & SON TILE CO is currently rated 4.3 overall out of 5.
No, CANO & SON TILE CO does not offer free project estimates.
No, CANO & SON TILE CO does not offer eco-friendly accreditations.
No, CANO & SON TILE CO does not offer a senior discount.
No, CANO & SON TILE CO does not offer emergency services.