ALL HOURS APPLIANCE REPAIR

The people who came out were fine. The work done was good. It took them a long time to get the parts.

no start = no finish

They came out and looked and after a few weeks came back with the wrong glass and said they would return when they had the right glass. That was 4 weeks ago. I called to see what their hold up was the young lady said she would check and get back with me and she never got back with me. The glass on the oven door is still broken.

We have been waiting nearly four weeks now for a part. They never answer their phone and they do not return calls. We have left several messages. Very unprofessional.

et the order has been turned in and one week later, still not getting my calls answered or returned and still have not heard a work on them regarding this issue. I am so beyond frustrated with this company. They are costing me money. I am also turning them into the BBB because of this. I will never recommend them for anything. EVER!!!

2 guys came out and pulled the dishwasher out it took less than 20 minutes for them to be done. Before leaving the man told me that he was going to have to go back to the office and have them order a new motor. This was on a Wednesday and he said it should be here on Friday and they would come back to install it. By Friday they hadn't called so we called the number that the tech had called us from on Wednesday and he didn't even know what we were talking about and said to call the office. It hadnt been ordered. The rude lady said she would call us when it comes in and they get their shipments on Friday. By the next Friday we still hadn't heard anything so I called back to the office and after I told her that I was waiting for a call from them to let me know if the motor for my dishwasher came in she cut me off and said she didn't know but she would call. A few hours later she calls and says it made it in and scheduled someone to come out the following week. I had to have my mother go to the house because i couldnt be off work. When the guy finally showed up he came in and again was not here anymore than 20 minutes. He didn't have the motor and he said that all he did was change out the bearings in the motor and that it still sounded rough but to give it time and hopefully it would go away. I called the office and asked why the tech didn't fix our washer and how long do we have to wait again to get it fixed. I asked why we waited for the motor to get in when they didn't even bother to change it out. She asked me if it was still broke and I told her that when he left he told my mother it was still Maong the same noise so obviously he didn't fix it. And she told me " it takes at least 2 hours for a dishwasher to run its cycle and our tech barely left there so how can you know if it's fixed or not" so I asked her how does your tech know I he fixed it when it takes 2 hours for cycle to run and she said she would have to talk to him. I told her that I would contact my insurance and let them know the kind of service they give and she hung up on me. My insurance tried to contact them and never heard back from them. We had a differ t company come out and they fixed the problem right away. All that was wrong was the disposal for the food that comes off the dishes had labels that had washed off of bowls of cups stuck in the blade and it wasn't turning. He said he looked at the motor and that motor couldn't have had the bearings changed in it because it's impossible. All hours appliances didn't do anything for us and they have horrible customer service. I would never recommend them to anyone.