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Walker Air Conditioning & Heating Inc

Heating and Air Conditioning, Air Duct Cleaning

About us

Walker Air Conditioning & Heating has worked for three generations to give Dallas and its surrounding areas the best indoor air quality and the most responsive customer service. We are the Dallas-area air conditioning and heating repair specialists, setting the standard for home and commercial services, and meeting every HVAC need. Whether you need a new installation, routine maintenance or immediate repairs, we’re ready to take your call. 20 employees. Cost is determined by the job. Additional contact name - Kathy Walden. another phone - (972) 492-5537.

Business highlights

62 years of trusted experience
Emergency Services Offered

Services we offer

AIR CONDITIONING & HEATING EQUIPMENT CHANGEOUTS AND NEW INSTALLATIONS, HVAC REPAIRS, SERVICE AND MAINTENANCE CONTRACTS. new construction, residential, commercial, warranties, zone systems, filtration systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8363 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 76-100 of 363 reviews

Chris T.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Work went fine, A/C technician was very professional and discussed his findings with me.
Description of Work: Checked my A/C unit for operation and found a pinched wire.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Jeff K.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
The service was great. The person showed up on time and was clean and professional looking. Performed all services quickly and without any trouble. I purchased a special from Angie's list and he had all the details and gave me the credit according to the offer. I paid with credit card, which was very convenient.
Description of Work: Replaced 2 thermostats for programmable ones that I purchased from Lowes. Fixed A/C Unit by replacing the fan motor that had gone out. flushed condensation pans on both units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Sam H.
05/2015
1.0
heating & air conditioning/hvac
  + -1 more
They contacted me pretty quickly and I called them to schedule. They were a bit evasive about scheduling, and then told me that they only came on one specific day a week. I think they could have been a bit more forthcoming in their advertisement.
Description of Work: I bought a Big Deal for A/C inspection.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$55

Pamela S.
05/2015
3.0
heating & air conditioning/hvac
  + -1 more
After 3 hours the a/c started dripping again; called the office, an after hours guy came out. Told me I needed to have the a/c unit reinstalled because he couldn't get to the drain; said the original install was done incorrectly. Told me he would meet with his boss this morning and would call me today, Monday, with an est...... Haven't heard from anyone, just crickets!
Description of Work: The first guy added 2 lbs freon; said that is why my a/c was leaking water. After he left all seemed OK for about 3 hours.

Rating CategoryRating out of 5
quality
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$220

Mary H.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
It was fine. I didn’t have any problems with their responsiveness and punctuality. They were professional. They came in, did the work and cleaned up. There weren’t any problems. The price was reasonable.
Description of Work: I used the big deal of Walker Air Conditioning & Heating. They did a tune up on my a/c.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Ronald W.
04/2015
1.0
heating & air conditioning/hvac
  + -1 more
Got the downstairs gas system working , and said the compressor on the downstairs unit was frozen and I needed either a new compressor or a new system for a cost of 6000 to 9500 dollars. Today I went outside to check the circuit breaker for the downstairs unit and found it had been switched to OFF... I reset the breaker and turned the unit on and it appears to be functioning perfectly... it would seem, that the technician thought I was an easy mark or something.. this borders on being fraudulent and is totally unacceptable to me. I will never use this service provider again...!!
Description of Work: Replaced the circuit board on the gas furnace and checked out both AC units and both furnaces. said I needed a new gas valve on the upstairs unit, and a new compressor or total new system on the downstairs unit.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$600

Jerry L.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
The technician was very professional and helpful. He identified the location of the rattle, fixed it, and gave me recommendations for servicing the unit and life expectancy.
Description of Work: Fixed a rattle in my AC unit and gave me recommendations on servicing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kyle D.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
First of all, when I called the woman was very nice and made my appointment. The service rep. was nice and knowledgeable. He gave me an estimate to fix the unit and I was somewhat amazed it would cost approximately 500.00 to fix the unit. I can understand wanting to make a bit of a profit but it just seemed to much. I went on line and found the replacement fan for 126.00 and replaced it myself. It took 10 screws and then plug in motor connector. It runs great now. They seem to be a good company just a little pricey!
Description of Work: Diagnosed problem with heating unit

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

RONALD N.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
I was really pleased with the office staff and the A/C Technician who repaired my system. They were honest and did not try to sell me any extras or fix anything that was required. I maintain a list of good!!! contractors who repair work for me in all areas of home & auto repair, I have moved this company to the top as the first to call for A/C repair. I highly recommend them.
Description of Work: Replaced a motor in my A/C and added Freon

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Delon M.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Scheduling was fast and easy using the $55 diagnostic deal through Angie's List. Messages/emails with the business were very fast and efficient. Glen came out and was very knowledgeable, polite, and honest. He even put up with me asking a ton of questions as he performed the diagnostic/repair. I will not hesitate to call them again and I know I will have to with my 10+ year old units. Thanks guys!
Description of Work: They diagnosed and repaired a problem with our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

sharon A.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job with the service, and I have used them again since then.
Description of Work: They serviced my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
I purchased the special for the $55 furnace check-up including a $50 credit toward services to have our heater checked out. The fan was running constantly and would never shut off. They came out the SAME DAY that I purchased the deal on Angie's List. The technician was very courteous and professional and after checking the heater, determined that our thermostat needed to be replaced. He had one with him and replaced it quickly and they applied the $50 credit to the new thermostat so it was a great deal. I would definitely recommend them and we will definitely use them again!
Description of Work: Replaced thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Kevin F.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Was happy with the service I received from Walker. It took a couple trips for the technician to complete the work, but this was because my A/C unit was on the roof of a three-story condo in uptown. Once they determined the equipment that was necessary to complete the job, they made me feel like I was their top priority.
Description of Work: Serviced A/C unit and added refrigerant. I was selling my condo, so I needed them to check my unit and provide a recommendation of any work that may be necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sarah C.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Finally I called Walker on the day we got 4 inches of snow, and while Kathy couldn't guarantee someone would be able to come that day, she said she'd try if the roads improved. Around 1 pm, I got a call from a technician saying he was on his way. The technician was professional and friendly, and efficient. I was so relieved to have them be able to come on a day I was already home from work. Really impressed with everyone at Walker, I will definitely use them again!
Description of Work: My furnace was intermittently not starting. Technician diagnosed the problem was a dirty flame sensor and cleaned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Juan A.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
This went really well. I would recommend them.
Description of Work: I purchased a Big Deal for $55 Heating or Cooling Diagnostic Service Call Plus $50 Credit Toward Repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Mark W.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
The job went well and the work was performed promptly. The technician did not have the part, but said he would have it the next morning. He rigged my system to function well enough to cool the house before he left. He returned the next day to complete the job. He saved me in excess of $2,000 by my estimation. Another A/C service company wanted to replace the entire airhandler.
Description of Work: Replaced defective expansion valve in the evaporator coil of my heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Janell J.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
I only wish I had made the decision earlier to contact this company. I needed to replace the furnance in a rental property. For serveral years I played part of the month with this unit. I finally decided it was time to get quotes (5) and contacted companies in Angies List for bids. Walker is the only company that bid just on the furnance portion of the HVAC system. The other companies quoted for an entire system presenting the furnace portion at a much higher price when asked to break it out. Walker originally only quoted for the furnace. But I inquired about the AC coils above the furnace and the price was good enough that I added that in too. An added kudo for Walker is that the AC system was down due to the blower system failure of the furnace. Our mild summer was being replaced by 100 degree temperatures and the July 4th holiday was coming up on the calendar in a few days. Walker got the new unit installed July 3rd. WHEW!! And my renter was cool on July 4th. I have not had a request for service problems from the HVAC system since the new furnace has been installed. And I wish to nominate them for Outstanding Service Providers.
Description of Work: Replaced furnace and AC coils above furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,955

Shawn P.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Randy came and checked out my Heating/AC unit because it wasn't Heating enough. I changed the filter a couple of days before he came and it cleared up the problem. He did diagnostics and found all was working properly so said I didn't need any repairs. Also told me that the service call is good for 30 days so if something stops working to give them a call and they'll come back out for free.
Description of Work: Performed check-up on Heating/AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

leonard T.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Everything went perfect with every exchange we had with them whether it was on the phone or at the house. They came on New Years eve on NO notice. We appreciate them getting our unit up and running during an arctic blast. That was a quick fix. We had a major job to replace the heater left to do. Earlier we posted that we were having an extremely difficult time making a decision about who to install our new heating and air unit. We never could decide between the two companies. We finally made our decision based on getting a type of unit that Walker does not sell. Walker sells Trane and we finally decided on Carrier. We are extremely happy with the company we ended up choosing--in fact they are another perfect company, however our one regret about choosing Carrier was that we could not hire Walker. If you are getting a Trane we would highly recommend Walker.
Description of Work: Walker did a temporary repair on our unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bureeda B.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Walker Air Conditioning & Heating was one of several companies I invited to bid on replacing my ancient furnace and 20+ year old condenser. They provided a very competitive bid, but for numerous reasons I went with another company. If you're looking to save money and still get quality service, I would encourage you to take a look at their work. In the past, they have serviced my old system and did a great job then for a very reasonable price - which is why I considered them (along with their high ratings on Angie's List).
Description of Work: Provided quote for new 3-ton HVAC and furnace to replace older (over 50 years) system.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim C.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
I called in the morning because my heat went out during the night in downstairs unit. As usual, a friendly lady answered the phone (no miserable "phone trees" with "Press 1 etc. ). Glen showed around 4 that day. He diagnosed the problem, put in a new control board and my heat was back. These folks are great.
Description of Work: Replace control board

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$660

leonard T.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
We are relatively new to Angie?s List. Before joining our experience has been this: Over the years anytime some major appliance would break down we would have to approach the situation with great trepidation. Each company we contacted, each individual repairperson we spoke with, we had to wonder what could go wrong, would we be over charged, would the workpeople sent out be competent. Often, even after talking with several companies we did not feel at ease about going into the job, didn?t know who to choose. So when the heat went out during the holidays we became worried. There are two 90 year olds in our households and the heat just cannot be out in the winter even for one day. There are two units and they are old. We knew we would have to replace them and getting several estimates. This was going to be a huge job and purchase for them to make at their age. It was a day before New Years Eve. My mom started the process nervously asking, ?Well, do we know anyone who would know of a good heating company?? I looked at her smiled, ?Mom, we have Angies List now!? I got on the website and picked three of Angie?s A rated companies, called them and in minutes we had three companies coming out the before and even on New Years Eve to give us estimates. Each company took amazing care preparing the estimate, thoroughly evaluating every aspect of the potential job, teaching us along the way, and each person from the office rep, the sales rep, the technician/s so polite and accommodating. They did not get all those A?s at Angies by behaving any other way. So now we have had our estimates, thanks to Walker we have a temporary fix to the heater that has taken off the immediate pressure to repair it before the holiday was over. Corey was super available and helpful on the phone and answering questions. So we are making our decision tonight and we are in an altogether different kind of dilemma than we have been in with past repair experiences. We don?t know who to choose from the three companies because they are all so excellent, they each did everything right and we don?t know who to choose between them. Thank you Angies for making these decisions harder for the best of reasons and for connecting us with such wonderful people, who care about the quality of their work and the jobs they perform.
Description of Work: we are only commenting on the estimate and don't know who will perform the job yet. see text below.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Mark C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Randy Walker is the best. I had a condensation leak inside my house and was told by an A/C person that the whole unit would need to be replaced...I knew better...I asked Randy to take a look and he determined that the drain line was routed incorrectly and fixed it. It's been working now for 2 or 3 years...He is great...I would recommend him over and over again.
Description of Work: Fixed leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Robin C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt in arriving first thing next morning. Accepted coupon readily and provided instructions on how to handle the coupon by paying for it first through Angie's List. Used technical equipment to get a technical reading on the efficiency and output of unit. Replaced part that was showing below normal reading. Unit working properly since then. Very happy with the ease of the transaction. Will definitely recommend and use again.
Description of Work: AC service call. Unit not working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jon R.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
The gentleman was here for a few days due to the complexity of the problem, but he was able to resolve the issue. Furthermore, scheduling was easy, they came out right away, and their repairs have saved us from buying a new unit altogether.
Description of Work: They performed a diagnostic and repair service on our air conditioner.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2909 Live Oak Drive, Mesquite, TX 75150

http://www.walkerac.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
TACLA007818
Trade License Authority
TDLR

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

Walker Air Conditioning & Heating Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Walker Air Conditioning & Heating Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Walker Air Conditioning & Heating Inc offers free project estimates.
Yes, Walker Air Conditioning & Heating Inc offers eco-friendly accreditations.
No, Walker Air Conditioning & Heating Inc does not offer a senior discount.
Yes, Walker Air Conditioning & Heating Inc offers emergency services.
Yes, Walker Air Conditioning & Heating Inc offers warranties.
Walker Air Conditioning & Heating Inc offers the following services: AIR CONDITIONING & HEATING EQUIPMENT CHANGEOUTS AND NEW INSTALLATIONS, HVAC REPAIRS, SERVICE AND MAINTENANCE CONTRACTS. new construction, residential, commercial, warranties, zone systems, filtration systems.

Contact information

2909 Live Oak Drive, Mesquite, TX 75150

http://www.walkerac.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM