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SBZ Appliances

Appliance Repair, Appliance Repair - Small

About us

Same day service, specializing in Sub Zero. Free service call with repair. Senior discount. Integrity, Quality, and Experience. We guarantee parts and labor. Sub Zero specialist!

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Sub-Zero specialists, service all types of building appliances, Refrigerator, ice maker, washer, dryer, oven & dishwasher service.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

3.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
3.4
value
3.4
professionalism
3.4
responsiveness
3.2
punctuality
3.4
Showing 1-5 of 5 reviews

c L.
04/2015
1.0
appliance repair
  + -1 more
He had not a clue and my icemakers never worked.
Description of Work: The guy came out to fix my subzero icemakers and it was clear he didn't know what he was doing.I only had two but he kept having to come back and it was literally every couple of weeks that something else had broken.It just kept getting worse.In the end my husband and I could have bought two new ones instead of all the parts.We were out thousands of dollars and they stopped working a month later.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$4,000

Response from SBZ Appliances
my name is Victor Reyes Owner of sbz appliances and I believe you make a wrong review here.We are only located in Dallas Tx. Please give me a call back if you have any question 972-289-1155 thanks.

Gail C.
04/2015
5.0
appliance repair
  + -1 more
when it comes to subzero appliances, you can stop here and rest assured you just got the best service possible. punctual, knowledgeable, and fair.
Description of Work: fixed ice maker water valve, installed water filter for same

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robert L.
09/2014
5.0
appliance repair
  + -1 more
They are excellent. We have a contract with them. They respond to your phone call but I think they are over extended. They take a long time to come. They are also not available on weekends. They do a very good job. They people that lived here put in unusual refrigerator and they are the only ones who could service it. They are not very punctual but the quality is good.
Description of Work: We used SBZ appliances to fix the door of the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Albert B.
05/2014
5.0
appliance repair
  + -1 more
I called and Victor arrived on time. He is very professional, clean and respectful of my family and home. He diagnosed the problem. Victor gave me a price and made the repair. I am very impressed with Victor. he definitely takes pride in his work. My wife and I feel very comfortable with him in our home.
Description of Work: Repaired a refridgerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ashley A.
04/2010
1.0
appliance repair, small appliance repair
  + 0 more
I called Victor to clean and repair our seven ice makers. He showed up the first time and cleaned all the units and attempted to repair the four that were not producing ice. He returned two other times and replaced the "pumps" in the units. When one did not produce ice after that, he returned and put another pump in onw and a new computer board in one. After he replaced the computer, the unit still did not work. Two of the others were still not working. He said that I needed to restart them over and over. All the while, I am paying and paying. I called him multiple times and he said he needed to reorder the parts. I called again later that week. He said he had the parts and would come by later that day. He no showed that day and four other times. I finally hired another service provider. They told me that most of the replacements parts in the ice makers were not actually for these ice makers and that was why they did not work. I have spent double the money trying to fix what SBZ left behind.
Description of Work: Repair and Clean ice makers

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

    Contact information

    2801 Spiceberry Lane, Mesquite, TX 75149

    www.sbzappliances.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    SBZ Appliances is currently rated 3.4 overall out of 5.
    SBZ Appliances accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, SBZ Appliances does not offer free project estimates.
    No, SBZ Appliances does not offer eco-friendly accreditations.
    No, SBZ Appliances does not offer a senior discount.
    Yes, SBZ Appliances offers emergency services.
    Yes, SBZ Appliances offers warranties.
    SBZ Appliances offers the following services: Sub-Zero specialists, service all types of building appliances, Refrigerator, ice maker, washer, dryer, oven & dishwasher service.

    Contact information

    2801 Spiceberry Lane, Mesquite, TX 75149

    www.sbzappliances.com