Ellis Smith Roof America

Description of Work: They repaired a faulty shingle job done by a previous roofer that was causing leaks and damage to the decking. They removed the old shingles, water-damaged decking and replaced it with new materials. They also very closely matched the old shingles that were not made any more in that specific color. Ellis Smith and his employees are very professional, prompt and courteous and they do meticulous documentation of their work (lots of pictures).

Description of Work: I used Ellis Smith Roof America

Description of Work: Repair was minor and was performed the same day I contacted him.

Description of Work: .

Description of Work: This was purchased as a Big Deal. Ellis inspected the roof. Repaired some facia board that was damaged from the ice. Repaired two lead sewer flashings chewed by squirrels. He provided photos of other areas that need more attention, but not covered in the Big Deal.

Description of Work: I purchased a Big Deal coupon for Ellis Smith Roof America to do maintenance for our roof.

Description of Work: this report is already done.

Description of Work: .

Description of Work: We recently bought an older home with existing roof repairs (for leakage) and a transferrable warranty. Supposedly, after two repairs under that warranty, it was no longer leaking. Well...maybe. It leaked the first rainstorm after we moved in -- decided not to try a third round and called Ellis Smith. Ellis climbed on the roof, took photos, and then described scope of repair needed (with photos). His integrity was proved when he alerted us that the existing warranty would be voided if he worked on the roof, and he offered to refund the Angie's deal if we wanted to try to get the original company to repair the roof correctly under the warranty. He explained what they had tried and why it didn't work, so we could talk to them about it. Since the repairs would cost several hundred dollars, we decided to try to follow up under the warranty first. ** Meanwhile, Ellis's explanation of the problem, together with the photos, was a great help in understanding what we were facing. His integrity was demonstrated when he alerted us to the problem with the existing guarantee if he did the work, as well as his offer to refund our Angie's List payment if we wanted to try once more under the warranty. All he earned for his hour spent traveling to our house and looking at our roof was our respect and gratitude. We would call him in a heartbeat if we have further roofing needs.

Description of Work: I don't remember when the service was performed or how much it cost. He fixed some places on our roof that were leaking.

Description of Work: Mr. Smith inspected my roof. The leak was from a loose flange around a pipe. He fixed the leak and inspected the roof. I was concerned about a couple places and he came back and inspected and discused the roof with me. I am very satisfied with the service.

Description of Work: I am no home improvement expert, but I was under the assumption that my roof vent pipes needed to be replaced. I contacted Ellis and he promptly showed up the next day. Based on his inspection, of my roof, no repairs were needed. He took the time to explain that the prior work completed was done accordingly and why. Thanks for being honest and upfront. I will definitely recommend Ellis Roofing, in the event someone inquires about needing roof work.

Description of Work: I purchased a Big Deal for roof maintenance.

Description of Work: This was an Angie's List Big Deal for a Roof Inspection . The company probably did the work they promised and sent me texts to let me know the condition of the roof. I had the feeling that they were too busy for all the assignments they got through the Big Deal, so it felt a little like an assembly line

Description of Work: Ellis Smith performed a roof inspection and made some minor repairs free of additional charge, which included pictures from before and after. Also provided an honest opinion that the roof was in average condition and would likely need to be replaced within three years or so.

Description of Work: Replaced shingles

Description of Work: I purchased the roofing inspection . Excellent service. He made minor repairs and provided excellent roofing knowledge. Excellent customer service skills.

Description of Work: Unable to provide service due to high roof.

Description of Work: This was a Big Deal I had purchased. He secured the vents on my roof so they would not leak.

Description of Work: ON TIME, WORK AS PROMISED

Description of Work: I scheduled Roof America to give me an estimate on replacing my roof. The appointment was for 9:30 on Monday, 9/17. I arrived at 9:33 and found Ellis Smith's card in the door. I called and left a message on his cell phone and received no call back.

Description of Work: roof maintenance .

Description of Work: Ellis inspected the roof thoroughly and made some minor repairs as needed. He is very professional and is able to quickly identify issues and resolve them appropriately. I would use this individual again in future.

Description of Work: Ellis quite thoroughly inspected my roof for any hail damage; luckily there was none. He made some minor repairs/caulking as needed. He also provided some very useful information on how to tell if a roof has suffered any hail damage. I am very satisfied with his services.

Description of Work: Very professional, thorough and pleasant. Would definitely use again.