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Ellis Smith Roof America

Roofing, Home inspection

About us

WE NOW OFFER FULL FINANCING TO HELP WITH YOUR PROJECT. We are Super Service Award Winners each year since 2011. Ellis Smith Roof America performs residential and commercial repairs and re-roofs, and roof inspections. We install, repair, inspect and maintain all types of roofing systems. Our company has helped thousands of commercial and residential customers over the past 30 plus years. Our portfolio contains all sizes of jobs and roofs all over the State of Texas as well as Kansas and Oklahoma. We are preferred installers with several manufacturers and have long standing relationships with our many suppliers. Our crews are certified in all the major brands and roof systems, TPO, modified, asphalt shingles, tile and slate. Our crew members have been on staff for over 26 years and we successfully performed over 840 roof replacements in the Texas Gulf region after Hurricane Rita. Izabella Florence, Allie Beth Allman and Associates. Charles Mauzy, Mauzy Realty. Associated Air Love Field. George Christ, Beksaf. Doric Building Inc. Quality Inn and Suites. Kawasaki City, Lancaster Texas. Harley Davidson of North Texas. Roof America has thousands of satisfied customers. We specialize in all types of Roof Systems: Please check out our other website at http://www.roofamericatx.com.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Commercial and residential roofing repair and replacement of all types of roof systems. We offer roof Inspections, Real Estate inspections, flat roofs composition, wood shakes, steel, slate, tile, TPO, EPDM, we find and fix hard to find leaks. We replace and repair skylights. We offer the best Insurance Claims Assistance in the U.S.A. We are professionally trained as Insurance Adjusters. We offer Public Adjuster services should your claim be denied by insurance.

Services we don't offer

If you do not actually own a certain property, commercial or residential and you need R.A. to estimate or inspect that property, we require a licensed real estate agent or verified property manager give us written permission to be on that property. We ask for name, address, phone number and email from all of our distinguished clients. This is to protect tenants and property owners privacy and rights. Texas has trespass laws and R.A. may refuse to enter a property and FEES APPLY FOR REAL ESTATE.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8410 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 410 reviews

Prasanna B.
08/2014
5.0
roofing
  + -1 more
The provider fixed a few leaks and explained to me several things about the roof. I talked to my insurance people and got the insurance coverage. The provider worked with me and fixed the roof with minimal issues to me.
Description of Work: The provider fixed a few leaks and recommended roof replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Ellis Smith Roof America
Thank you for your business. God bless you and your family with peace, prosperity and perfect health.

Darrin C.
07/2014
5.0
roofing
  + -1 more
Very professional...... Discussed every step..... The crew worked very hard to ensure the best quality..... My wife and I are very happy..... Glad to know that there are people who still care and are willing to speak the truth and follow through...... We highly recommend...... A+++++
Description of Work: Replaced wind damaged roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Response from Ellis Smith Roof America
Thank you for your business. God bless you with peace, prosperity and perfect health.

JOHN S.
06/2014
5.0
roofing
  + -1 more
They were able to come out quickly after purchasing the deal. They completed some repairs that were included through the deal and also provided us with an estimate for more expensive repairs that were not included within the deal. Everything went fine. We are considering having them come out for the additional repairs as well.
Description of Work: We purchased a Big Deal for a roof maintenance package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Ellis Smith Roof America
Thank you for your business. God bless you and your family with peace, prosperity and perfect health.

Sheila H.
06/2014
5.0
roofing
  + -1 more
I purchased the Angie's List Big Deal for $199 to inspect all areas of our roof in Texas. Ellis checked everything, caulked areas, as needed, and called me to give a report. He also send about 12 or 13 pictures for our records. He let me know that there was a little bit of hail damage, but small and not anything that would cause problems. He also let me know that our chimney may need some attention and we might call a carpenter to look at that. It was great to have a professional look things over up on the roof and to have pictures for our records. My mind is at ease that there are no surprises coming in the future from small leaks or other issues. I'd rather have the roof checked at regular intervals than to have a small leak work its way down into the home, causing much damage along the way.
Description of Work: Ellis got up on our roof in Texas and did a thorough inspection, re-caulked any needed areas, and checked to be sure there was nothing that needed further attention. He sent pictures for our records.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Ellis Smith Roof America
Thank you for your confidence in my services. I am glad you are happy with the inspection. God bless you and your family with peace, prosperity and perfect health.

Katrina F.
06/2014
5.0
roofing
  + -1 more
It was fine and they did a good job in our part. He was prompt.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Ellis Smith Roof America
Thank you for your business, I am grateful. May God bless you and your family with peace, prosperity and perfect health.

James H.
06/2014
5.0
roofing
  + -1 more
The inspection of the roof was extremely detailed with photos. The inspection highlighted a few areas of concern that otherwise may have gone unaddressed and could have led to serious damage.
Description of Work: Roof Inspection and Seal all roof penetrations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Response from Ellis Smith Roof America
Thank you for your business. God bless you and your family with peace, prosperity and perfect health.

Susan J.
06/2014
5.0
roofing
  + -1 more
Very friendly and helpful. Found issues with the roof, which we knew about and we were provided a quote. The quote seemed high for the work needed, but that can happen often with small jobs - costs to just show up need to be considered.
Description of Work: Inspected roof and sealed around vents etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ellis Smith Roof America
Thank you for your business. god bless you and your family with peace, prosperity and perfect health.

Ellen P.
06/2014
5.0
roofing
  + -1 more
It was a good experience. Ellis came out right away and did a superior job. I would recommend him.
Description of Work: Patched roof and checked complete roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Ellis Smith Roof America
Thank you for your business. God bless you with peace, prosperity and perfect health.

Ann N.
06/2014
5.0
roofing
  + -1 more
Arrived timely - checked out room - provided pictures so I could see status of roof - provided some needed caulking - determined I do not need new roof at this time. Great service since I am not able to be on roof. I would definitely use him again.
Description of Work: Performed roof check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Ellis Smith Roof America
Thanks for your business. God bless you with peace, prosperity and perfect health.

Cheryl K.
05/2014
5.0
roofing
  + -1 more
Ellis was great. We set the appointment and he was actually early, which was a refreshing surprise! He fixed the wind turbine on my roof, and then found a couple of other things that needed repair, which he fixed without any additional cost. Very nice man and got the job done at a very fair price. I highly recommend him and will use him again!
Description of Work: Repaired a wind turbine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199.99

Response from Ellis Smith Roof America
Thanks for your business. God bless you with peace, prosperity and perfect health.

Mike N.
04/2014
3.0
gutter repair, home inspection, roofing
  + 1 more
Bought a big deal for $200 that would cover more than that in services. Ellis came exactly when he said he would. However, it turns out that he sealed all of 4 exposed nails with caulk and took a bunch of pictures of the roof to show wear on it (it's 15 years old and we already knew about the missing granules, etc. from the home inspector) and he pointed out some areas of the fascia and other trim that should be taken care of (he didn't do any of this). He was at the house for no more than 30 minutes and this includes talking for 15. He's a friendly enough guy but I can't help but feel that we significantly overpaid for what was delivered. Response to service provider's reply: We did not know whether the roof needed sealing, etc. The inspector mentioned it was 15 years old and had signs of age/wear and also noted possible previous leaks at some of the vent stacks, which we asked you to look at and apparently you didn't find anything. We had a couple roofing companies out to provide estimates on replacing the roof and both mentioned some maintenance that could be done for $500+ to maintain it (they didn't mention precisely what). Our review is a fair assessment of the value of the "big deal" - in the end we didn't get $200 of services and certainly not $400 worth that the "big deal" advertised.
Description of Work: Sealed 4 exposed nails in the roof and took pictures.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ellis Smith Roof America
When I come out and do a maintenance and inspection, it is to give you an assessment of the condition of the roof and seal pipes and flashings that are a simple fix but can cause a lot of interior damage. My question is This: If you already knew the condition of your roof, why did you have me come out? When I finish with a customer, I always ask " are you satisfied?" This gives you an opportunity to tell me what else I can do for you. Simple. I do not offer any deals on siding. I did not come over to fix siding. I gave you an inspection and performed the work that needed to be done. Did you want me to "create some damage" to repair so you can feel good? Next time take the home inspectors report to heart and dont pay someone else after the fact knowing the condition of the roof. Especially to do work outside of the scope we agreed. God bless you and your family with peace, prosperity and perfect health.

Erik M.
04/2014
4.0
roofing
  + -1 more
He did a pretty good job I had no complaints. My house is small, I think it is just one man and he seemed to do a decent job. He is more than likely not bonded that is my expectation but that is all supposition.
Description of Work: I used Ellis Smith Roof America to do roofing for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Ellis Smith Roof America
Thank you for the business. Roof America is a real company with insurance to protect you. You did not ask for insurance documentation so I do not know why this is an issue, as no accidents happened. People throw the word " bonding" around when they actually mean insured. There are many types of bonds, ( performance bonds etc.) I have been at this business many years. I offer the inspections to make a friend and promote new re-roof business. We have full insurance. I come out personally to give you personal service. I am back ground checked (by Angie) with a clean legal background, clean and sober and fully insured as are all of our workers. "Just one man" is a person with over 30 years of construction experience as well as in the past holding a Texas Insurance Adjusters license in 32 States. Our crews have been with us over 25 years. I serve on committees and I am a consultant. God bless you and your family with peace prosperity and perfect health.

Garrett V.
04/2014
5.0
roofing
  + -1 more
Ellis did a great job. He even came out twice to do the job. We were having our backyard remodeled. He didn't want to mess up the concrete guys so he suggested I have him come out at a later date (at no additional charge!) Thanks again.
Description of Work: Cleaned gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ellis Smith Roof America
Thank you for your business. God bless you and your family with peace, prosperity and perfect health.

Taylor W.
04/2014
5.0
roofing
  + -1 more
Ellis inspected our roof and made a minor repair.
Description of Work: Roof inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ellis Smith Roof America
Thank you for your business. God bless you and your family with peace prosperity and perfect health.

Suresh V.
04/2014
5.0
roofing
  + -1 more
We bought a new house recently. Purchased said deal on Angies list. The provider took a look at the house and due to challenging nature of roof, he estimated that the job will need a 3 man crew costing $500 more. I declined the offer and he said he would gladly refund the money.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Response from Ellis Smith Roof America
Thank you for considering me for your project. Often times home inspectors charge a fee to inspect the dwelling but can not access the roof due to steep or high conditions and even insurance adjusters are forbidden to climb on roof such as yours for fall hazard concerns. Home inspectors often recommend hiring a roof professional. When this situation arises, our policy is to send at least 2-3 trained professionals to make repairs. God bless you and your family with peace, prosperity and perfect health.

Chandra I.
04/2014
5.0
roofing
  + -1 more
Came in time and fixed couple of areas where the roof repair is needed.
Description of Work: Fixed couple of places where the roof does not look right

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Ellis Smith Roof America
Thank you for your business. God bless you and your family with peace prosperity and perfect health.

Ernest C.
04/2014
5.0
roofing, skylights
  + 0 more
I purchased a $99.00 roof maintenance package from Ellis. He contacted me within 24 hours and set an appointment. He arrived a few minutes early, asked if I had any concerns about the roof, and went to work. While on the roof, he took pictures of the work he preformed as well as areas of concern, and emailed them to me. I asked him to review the pictures with me, which he did. I had a leaky skylight which he resealed but said that if that didn't work, it would need to be replaced. I thought it was great that he just just didn't try to sell me a new one. He also told me that I should get about another 4 or 5 years out of the roof before I would need to think about replacing it. I was very pleased with Ellis, the work he did, and the information and advice he gave. I would use him again and recommend him to others.
Description of Work: Inspected roof and made repairs where needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ellis Smith Roof America
Thanks you for your business. God bless you and your family with peace, prosperity and perfect health.

Julie W.
04/2014
5.0
roofing
  + -1 more
Ellis and his assistant did a great job. They were very professional, on time, and returned messages promptly. They replaced the damaged shingles and matched the existing ones perfectly.
Description of Work: Fix a leak in the roof, fixed soffit and roof deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Ellis Smith Roof America
Thank you for your business. God bless you and your family with peace, prosperity and perfect health.

Anastasia W.
03/2014
5.0
gutter cleaning, roofing
  + 0 more
They arrived promptly, cleaned the gutters thoroughly and texted my pictures when done.
Description of Work: Cleaned all gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ellis Smith Roof America
Thank you for your business. God bless you and your family with peace, prosperity and perfect health.

Joan O.
03/2014
5.0
roofing
  + -1 more
He was prompt about scheduling. He got caught up with another appointment and he called to let me know he was going to be a little late. He was professional and I was satisfied with the service.
Description of Work: This was a Big Deal for $199.00 for roof maintenance & sealing. This was on a metal roof and they did some sealing. He recommended that some wood trim be replaced as it is warped but he does not do that type of work. I called as I knew I had a roof leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Ellis Smith Roof America
Thanks for your business and trust. God bless you and your family with peace, prosperity and perfect health.

Bob W.
03/2014
5.0
roofing
  + -1 more
He inspected it and was anle to surmise that it was most probably a poor painting job and a very small chance of it being condensation.
Description of Work: My house was inspected for sale and inspectoir claimed i had a roof leak. Ellis inspected and showed me that it was not a roof leak. This saved me untold amount oif money and aggravation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Ellis Smith Roof America
Thank you for choosing me to evaluate the situation. God bless you and your family with peace, prosperity and perfect health.

Ramanan M.
03/2014
5.0
roofing
  + -1 more
Ellis came in inspected roof (clay tile). Their analysis was thorough and work was professional. Information about the roof and scope of work was clearly communicated. With intent of disclosure: We did not use Ellis for the recommended repairs as at that time circumstances were not conducive. However we do recommend Ellis and believe they are a good solid reputable firm.
Description of Work: Roof Maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Ellis Smith Roof America
Thank you very much for trusting us with the maintenance on your roof and considering us for the more extensive repairs. May God bless you and your family with peace, prosperity and perfect health.

William H.
03/2014
5.0
roofing
  + -1 more
Ellis arrived on time and commenced to inspect the roof. While walking around he took multiple pictures of the entire roof to illustrate it's condition. When he was finished he gave a overall assessment of the roof and identified a couple of places that needed immediate repair. He repaired the indicated areas and was entirely finished within an hour. Ellis was very courteous and efficient and I would definitely use this vendor again.
Description of Work: Inspected and took pictures of the entire roof and made recommendation when finished.hen he was done he gave meand took pictures of

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ellis Smith Roof America
Thank you for your business and the great review. God bless you and your family with peace, prosperity and perfect health.

CATHY M.
02/2014
5.0
chimney repair, home inspection
  + 0 more
He did a very professional job of looking at the damage and he agreed with the insurance adjuster that the damage was not caused by hail but by faulty installation if a new chimney. So I wont dispute the insurance company finding.
Description of Work: He did an independent analysis of damage to my roof to see if there was hail damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ellis Smith Roof America
Thank you for yor business it was a pleasure to serve you. May God bless you with peace, prosperity and perfect health.

Gustav K.
02/2014
5.0
roofing
  + -1 more
Ellis called ahead and arrived promptly. I will use Ellis again in the future! Great work at a very fair price.
Description of Work: He provided lots of photos of repaired areas of roof, and the specific leak I called about was repaired and has not been a problem since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ellis Smith Roof America
Thank you for your business may God bless you with peace, prosperity and perfect health.

Contact information

4948 Via Ventura Ste 7, Mesquite, TX 75150


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 12:00 PM
Saturday:
7:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Home inspection

FAQ

Ellis Smith Roof America is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 12:00 PM

Saturday: 7:00 AM - 12:00 PM

Ellis Smith Roof America accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Ellis Smith Roof America offers free project estimates.
Yes, Ellis Smith Roof America offers eco-friendly accreditations.
No, Ellis Smith Roof America does not offer a senior discount.
Yes, Ellis Smith Roof America offers emergency services.
Yes, Ellis Smith Roof America offers warranties.
Ellis Smith Roof America offers the following services: Commercial and residential roofing repair and replacement of all types of roof systems. We offer roof Inspections, Real Estate inspections, flat roofs composition, wood shakes, steel, slate, tile, TPO, EPDM, we find and fix hard to find leaks. We replace and repair skylights. We offer the best Insurance Claims Assistance in the U.S.A. We are professionally trained as Insurance Adjusters. We offer Public Adjuster services should your claim be denied by insurance.
If you do not actually own a certain property, commercial or residential and you need R.A. to estimate or inspect that property, we require a licensed real estate agent or verified property manager give us written permission to be on that property. We ask for name, address, phone number and email from all of our distinguished clients. This is to protect tenants and property owners privacy and rights. Texas has trespass laws and R.A. may refuse to enter a property and FEES APPLY FOR REAL ESTATE.

Contact information

4948 Via Ventura Ste 7, Mesquite, TX 75150


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 12:00 PM
Saturday:
7:00 AM - 12:00 PM