It’s been about three weeks since my AC unit went out. The first man they sent out sId they had to order part. The next week on Thursday, because they only work at their convenience, they still did not fix issue and made maters worse. Slept in a home at 87 degrees. Would not recommend company to anyone.
Description of Work: Fix AC unit
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Isabel B.
08/2016
4.0
heating & air conditioning/hvac
+ -1 more
We have American Home Shield. It's like a maintenance agreement deal and they call in the service people. They have to order the fan motor. They determined that the motor was bad on the air conditioner. They have to order that, so we should get it either today or tomorrow. They found the problem. With Home Shield, we only pay the $75 fee. We have that service where anything breaks down here at home - refrigerator, TV or whatever appliance breaks down, it's $75 flat rate. They were very professional. They said after 3:00 and they were here by 11:00.
Description of Work: One of our A/C has gone out. Right now they're working on it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susanne S.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
They were very prompt. They were very clean. They didn’t overprice their services so their price was very good. They were very customer service oriented; as much as they explained why we were having the problem or the problem with the air conditioning unit. They also suggested the regular maintenance procedure that we could do to prevent further problems. I thought that was little unusual and we appreciated that. I would use them in the future.
Description of Work: I used Advantage A/C & Ref for heating and air conditioning between a month to two and a half months ago.
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Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
Advantage A/C & Ref is currently rated 4.2 overall out of 5.
Advantage A/C & Ref accepts the following forms of payment: Financing Available,Visa