Baker Brothers Plumbing, Air & Electric

Plumbing, Water Heaters, Drain Cleaning,

About us

Baker Brothers Plumbing, Air & Electric...home of "Great Service!" has been operating in DFW since 1945. Originally focused on plumbing, Baker Brothers has expanded into Air Conditioning & Heating based on the request and demand of our customer base to offer the same quick, efficient and on-time performance and fair pricing which has earned the trust of countless homeowners in Dallas and Fort Worth. Every Baker Brothers plumber and air conditioning technician is fully licensed and certified, continuously trained, background checked and drug tested. And they have all completed our own rigorous training program. So when a Baker Brothers technician arrives on time at your door, you can rest assured that you've got a qualified technician you can trust to do the job right.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Drain Cleaning, Slab Leak Locations, Slab Leak Repairs, Trenchless Pipe Replacement, Video Pipe Inspections, Gas Testing, Gas Repair, Hot Water Heaters, Tankless Water Heaters, Boring. Commercial Repair, Remodeling & General Plumbing Work.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.51,369 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
4%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.6
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 1351-1369 of 1369 reviews

Constantine A.
04/2010
5.0
plumbing
  + -1 more
They always do great work.
Description of Work: They fixed the water pressure in my shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Pamela L.
12/2009
5.0
plumbing
  + -1 more
-
Description of Work: This report was collected via a telephone interview with one of our members. Angie's List posts grades and other quantitative details as soon as the report is received. A transcription of this interview will be available soon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Darwin F.
06/2009
5.0
plumbing
  + -1 more
Good
Description of Work: Replaced leaking gas line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,026

Vicki A.
06/2009
1.0
plumbing
  + -1 more
See above
Description of Work: I had two small leaks from plumbing under sinks. The man who came seemed clueless. Then, he came back and gave me an estimate of over $500. Absurd. He just saw a woman with a nice place and thought he could gouge me. True cost - 0. Things just needed to be tightened.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$39

Response from Baker Brothers Plumbing, Air & Electric
After reviewing the service call to this member's home, we contacted her regarding her dissatisfaction with our company. It is our policy to provide the homeowner with different options, when feasible. In her particular case, we acknowledged the tech had neglected to do this. He only provided her with replacement prices, which would be higher than repairing the parts involved. We regret she was given the impression he was taking advantage of her because she was a woman. Our mission is total customer satisfaction and that would include our clients feeling comfortable when our tech visits their home, which we explained to her. In an attempt to resolve this issue, we refunded her service call fee and mailed her a $75 off discount coupon should she use our services in the future. She stated she appreciated our contacting her and that she would revisit her comments on Angie's List to indicate we had contacted her to address her concerns. We sincerely hope she will revisit using Baker Brothers in the future if she has any plumbing needs. We feel confident she will be very satisfied with the service she will receive. In addition, we have addressed this situation with the technician involved and this incident will be used in our weekly training session to lessen the probability of this happening again.

sean L.
05/2009
5.0
plumbing
  + -1 more
It went very well.
Description of Work: Trustworthy, and professional. A little pricey but they made up for it by doing some extras with out any charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Wyonella H.
04/2009
5.0
plumbing
  + -1 more
Problem solved.
Description of Work: Had a leak inside bedroom wall. Gregory removed the spigot on the exterior wall and determined that the connected pipe had a broken seal.. He replaced the seal and spigot. He cut a hole in the interior drywall to check for any other possible reason for the leak. Seeing none, he removed the mildewed insulation and advised me to allow the area inside the wall to completely dry out before replacing the insulation and patching the wall. He also replaced a clean-out PVC sewer pipe and cap in in the front yard.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$463

John O.
03/2009
5.0
excavators, plumbing, drain pipe
  + 1 more
Excellent!
Description of Work: I had a major leak under my home and regardless of how hard it was to locate, Jose and Scott from Baker Brothers did not give up. The leak ended up being in a section of my house that could not be reached through my normal crawlspace, so they had to dig a hole under my foundation to reach the leak. They couldn't not have been more professional. The estimate I felt was fair given the amount of digging they needed to do and in addition they offered to put in a clean out pipe since the hole was already dug and the pipe exposed. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Dee Anna D.
02/2009
5.0
plumbing
  + -1 more
Their prices were reasonable.
Description of Work: They fixed 2 toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen M.
12/2008
3.0
water heater repair
  + -1 more
They were nice and professional.
Description of Work: They were trying to sell me more than what I needed. Wanted to change the size of the piping when it was unnecessary

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Michelle M.
10/2008
5.0
water heater repair
  + -1 more
Excellent. Very quick response.
Description of Work: Replaced two 40 gallon hot water tanks with a tankless system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

JIM D.
10/2008
5.0
plumbing
  + -1 more
Very good.
Description of Work: 2 toilets installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$366

DOUG N.
08/2008
5.0
plumbing
  + -1 more
See above.
Description of Work: I called about a leak under the kitchen sink. They came out right away and found the leak, and repaired it. While they were there, I discussed replacing the cut-off valves under the sink. He gave me an estimate and I authorized the work. The price was high, but the work was very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$418

Margo M.
07/2008
5.0
plumbing
  + -1 more
I thought they were great.
Description of Work: They installed a new hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca G.
02/2008
5.0
plumbing
  + -1 more
Prompt, efficient.
Description of Work: Unclogged yard pipes. (Bath room - toilet and shower - was not draining.)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kathryn D.
01/2008
2.0
plumbing
  + -1 more
unknown
Description of Work: Be aware if you have a pier and beam home and/or crawl space! I called to get someone to come out and give me an estimate. You must pay $39.50 for a "trip fee" which is refundable or a credit to the job if you accept their quote. BUT, if the estimate entails going into a crawl space, it costs $197 extra. So, basically it costs you $235 just to get an estimate if you need any plumbing work in your crawl space. This is the only time I've ever heard of that ridiculous fee. I will never call on them again, because it costs too much prior to any work being completed. Their "estimate" ends up being half of the entire cost of someone else repairing the plumbing. Impossible to get hold of any live person on a Saturday.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0


Contact information

2615 Big Town Blvd, Mequite, TX 75150

http://bakerbrothersplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
30505
Trade License Locale
TX
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
07/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Electrical

FAQ

Baker Brothers Plumbing, Air & Electric is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Baker Brothers Plumbing, Air & Electric accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Baker Brothers Plumbing, Air & Electric does not offer free project estimates.
Yes, Baker Brothers Plumbing, Air & Electric offers eco-friendly accreditations.
Yes, Baker Brothers Plumbing, Air & Electric offers a 5% senior discount.
Yes, Baker Brothers Plumbing, Air & Electric offers emergency services.
Yes, Baker Brothers Plumbing, Air & Electric offers warranties.
Baker Brothers Plumbing, Air & Electric offers the following services: Drain Cleaning, Slab Leak Locations, Slab Leak Repairs, Trenchless Pipe Replacement, Video Pipe Inspections, Gas Testing, Gas Repair, Hot Water Heaters, Tankless Water Heaters, Boring. Commercial Repair, Remodeling & General Plumbing Work.

Contact information

2615 Big Town Blvd, Mequite, TX 75150

http://bakerbrothersplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day