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Supreme Shutter Co

4.3(
2
)

Window Treatments, Screen repair

About us

Additional contact name - Sandy London.

Business highlights

22 years of trusted experience

Services we offer

Custom Plantation shutters - sales & installation - & window treatment.

Services we don't offer

Ask for Details

Amenities

Warranties
Yes
Senior Discount

10%

Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.32 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.3
responsiveness
4.3
punctuality
5.0
Write a review
Showing 1-2 of 2 reviews
Simon T.
07/2014
5.0
window treatments
  + -1 more
Everything went like clockwork and we haven't had any problems with the shutters.
Description of Work: Installed shutters throughout our new house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Elizabeth F.
01/2012
1.0
screen repair, window treatments
  + 0 more
I found them through an advertisement in the newspaper. She came out and took measurements, gave me a quote, and sent me a bill through Paypal. They never fulfilled my order. Fortunately they never took any of my money but they never fulfilled my order. I don't have anything to say about them but they just disappeared.
Description of Work: I tried to purchase new plantation blinds from Supreme Shutter.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Response from Supreme Shutter Co
We visited the customer, took measurements, and provided our free quote, with terms of "50% deposit required to place an order". She called the next day to place an order with the required 50% deposit via American Express through paypal. One week after the credit card numbers were given to us by the customer, American Express contacted us and advised us that the purchase was a fraudulent purchase by the customer, and asked that we credit AMEX the money back. We contacted the customer to inquire, and she advised us that the cancellation by American Express was due to a complicated issue with her ex-husband and credit card accounts. We requested that if another deposit was placed, it would need to be made in cash, but we never received a deposit. As we require a 50% deposit, and she never provided the deposit again, we advised her that there was no order in her name - production was stopped until she paid the required deposit. No re-stocking fee, or bank fees were charged to the customer -- we assumed the cost. (Formal paper work available upon request from American Express and Paypal).

    Contact information

    503 Davis St., Mckinney, TX 75069

    www.supremeshutters.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Window Treatments,
    Screen repair

    FAQ

    Supreme Shutter Co is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 4:00 PM

    Supreme Shutter Co accepts the following forms of payment: American Express,Check,MasterCard,Visa
    No, Supreme Shutter Co does not offer free project estimates.
    Yes, Supreme Shutter Co offers eco-friendly accreditations.
    No, Supreme Shutter Co does not offer a senior discount.
    No, Supreme Shutter Co does not offer emergency services.
    Yes, Supreme Shutter Co offers warranties.
    Supreme Shutter Co offers the following services: Custom Plantation shutters - sales & installation - & window treatment.
    Ask for Details

    Contact information

    503 Davis St., Mckinney, TX 75069

    www.supremeshutters.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 4:00 PM