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Palace Floors

Hardwood Flooring Sales and Installation, Ceramic Tile, Flooring Sales and Installation,

About us

We have financing through Synchrony Bank, we accept major credit cards. 12- 18 Month with deferred interest with monthly payments. $100 off with any flooring purchase of $2000 or more.

Business highlights

20 years of trusted experience

Services we offer

We do hardwood, laminate, carpet, tiles, countertops. Stone, travertine, slate, marble, kitchen remodeling, bathroom remodeling. painting, cabinets, staircase remodeling.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-8 of 8 reviews

Daniel Y.
05/2022
5.0
flooring contractor
  + -1 more
David and his team are incredible! We just had our floors put in and the installation crew were professional, courteous, and did an amazing job. David was quick to respond and kept us in the loop on the project. I've worked with many contractors before and David is right there at the very top in providing excellent customer service. 100% recommend him for your next home remodeling project!!
Description of Work: Flooring Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne S.
08/2017
5.0
hardwood floor
  + -1 more
David was easy to work with and completed our projects at a very reasonable amount. Our installers did a lovely job and we are pleased with the results.
Description of Work: We had engineered hardwood flooring installed and a master bath enlarged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

Donna R.
10/2015
4.0
carpet installation, ceramic tile, flooring contractor, hardwood floor, plumbing
  + 3 more
I reserved my time to review until the dust settled and all the floors were in and "we" were moved in and settled a bit. First off I want to lead off with David, the owner is awesome! I found him so easy and patient to work with, and with a different team under Carlos and under different circumstances I would certainly use his service again. Even so, that said....I'm sitting here in my office and looking around on my tile flooring I'm seeing shoe prints that will not come up and also seeing a film/haze on the floor that I'm pretty sure won't be coming up anytime soon. My cleaners have cleaned it twice so far. I'm very disappointed to see this only now. Although I don't know what could have been done had I noticed it early on. I'm beyond grateful they did a very nice job on the formal living area and the 1/2 bath. It turned out lovely! Whew! Also, in our master bedroom we had picked out a darker engineered wood from David's inventory. The guys used left over tile to lay on the transition piece from the master bedroom to the master bath to secure the piece until the glue dried. Where that sat while the glue dried is scratched from the tile edges rubbing the floor. This floor too was not cleaned well and has several places where glue was not removed fast enough and there are glue smears here and there. Also, during the install, we'd drop in from time to time to keep up with their progress. At one point I entered the house and there was a very foul smell going through out the home that stemmed from the toilets being removed leaving the sewer open to permeate through out the house! I immediatly called David and told him the toilet holes were left open and the next day they had them covered. David is on the ball when it comes to his customers. He's very very good at what he does. I need to mention too, that I had to call David and find out where our left over material was. We only had 2 pieces of the formal tile and zero of the engineered wood or casual tile we used. David was besides himself to find that one of Carlos's ( David's top notch lead installer), workers decided he'd take them along with him when the job was done. David was sure to tell Carlos to relay to his workers that materials left from a job need to stay with the home it was installed in. Now, would I use Palace Flooring again? I'm not sure at this point. But I do know that David is an awesome business owner and he really takes good care of his customers when it's something he can resolve. He'll do it. Thank you David!
Description of Work: replaced old carpet with tile, and engineered wood in master bedroom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,800

Mark E.
09/2014
5.0
hardwood floor
  + -1 more
We have been happy with our experience with Palace Floors, as evidenced by the fact that we utilized them multiple times. Specifically, it was a pleasure to work with David Kash, who I believe is the owner. He is very friendly and easy to work with. His availability and responsiveness to any questions or issues was especially appreciated. Our house is 4,000 sq ft and Palace re-did the carpet throughout after 10 years of wear on the old carpet. We are very happy with the new carpet, as well as the granite installation!
Description of Work: We have used Palace Floor for three different projects - 1) replace upstairs carpet, 2) replace downstairs carpet, and 3) cut and install granite countertop on a kitchenette.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$10,000

Response from Palace Floors
Dear Mr. [removed member name], It was my pleasure working with you and your lovely wife. you guys were kind and patient and the kind of client I always would love working with. I am here for anything I could do for you guys. Best wishes for you in those coming holidays. I wish you full joy with your new floors for so many years to come.

Debora M.
10/2013
5.0
ceramic tile
  + -1 more
The Manager David was extremely helpful through the entire project. The installers were very good to work with, and were willing to meet personal specifications for what I wanted. They were neat, clean and professional.
Description of Work: I replaced my tile floors, backsplash and new granite countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Palace Floors
Dear Ms. (member name removed), Thank you so much for taking the time to write us such a nice review about Palace Floors team. You were pleasure to work with and we are glad to hear from you now. My installers and I enjoyed working at your home because you were nice to all of us and very humble person. Please let us know if we can be any help for any future project at your home. Palace Floors Team

Cynthia M.
07/2013
5.0
hardwood floor
  + -1 more
Top notch! Timely, professional, and on budget. What more can you ask for?
Description of Work: Palace Floors rejuvenated my entire house! They installed quality tile and carpet throughout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Response from Palace Floors
Dear [member name removed], Thank you so much for your business, We really do appreciate it. Very happy we were able to serve your needs with the best quality floors and our professional installers but at the same time coming within your budget. It is very kind of you taking the time out of your busy daily schedule to write us this review, it means a lot to us. Palace Floors Team

Benjamin J.
06/2013
5.0
hardwood floor, ceramic tile
  + 0 more
It went very well. I chose them because of the price. He was a nice guy to work with. Their work was above my expectation and the finished product was flawless.
Description of Work: Palace Floors did hardwood floors for me. I also bought tiles from them but they did not install the tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Palace Floors
Hello [member name removed], Thank you so much for writing this review. We enjoyed doing work at your home installing the hardwood floors that you liked so much. We are very happy that we met your expectations on the price and the work quality. If you looking to do any more projects for your home in the future we will be very happy to take care of you again. Palace Floors Team

JERRE M.
11/2012
5.0
hardwood floor
  + -1 more
They did a very good job, they finished on schedule and they did good quality work. The employees were very friendly and patient, and I didn't feel threatened at all, like I have with other companies. Their pricing was very reasonable and I'm very pleased.
Description of Work: They replaced our floors, including tile, hardwood, and baseboard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from Palace Floors
Hello Member, It was a pleasure doing business with you. Me and my installers enjoyed working at your home. We can not thank you enough for the way you treated us as workers and company. We felt very comfortable doing the floors at your home. We are very thankful that you chose us and very happy we met your expectations and we will be very happy to do any work at your home in the future anytime. Palace Floors Team

    Contact information

    8930 State Hwy 121 Suite 520, Mckinney, TX 75070

    http://www.palacefloorsdfw.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Ceramic Tile,
    Flooring Sales and Installation,
    Plumbing,
    Carpet Sales and Installation,
    Cabinet Refacing and Refinishing,
    Kitchen and Bath Remodeling,
    Marble and Granite,
    Wrought Iron,
    Finished Carpentry and Woodworking,
    Fireplaces,
    General Remodeling

    FAQ

    Palace Floors is currently rated 4.9 overall out of 5.

    Sunday: 12:00 PM - 5:00 PM

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 7:00 PM

    Saturday: 10:00 AM - 6:00 PM

    Palace Floors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Palace Floors offers free project estimates.
    Yes, Palace Floors offers eco-friendly accreditations.
    No, Palace Floors does not offer a senior discount.
    No, Palace Floors does not offer emergency services.
    Yes, Palace Floors offers warranties.
    Palace Floors offers the following services: We do hardwood, laminate, carpet, tiles, countertops. Stone, travertine, slate, marble, kitchen remodeling, bathroom remodeling. painting, cabinets, staircase remodeling.

    Contact information

    8930 State Hwy 121 Suite 520, Mckinney, TX 75070

    http://www.palacefloorsdfw.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 6:00 PM