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McKinney Pools

Pool and Spa Service

About us

McKinney's original pool repair company. Established in 1985. Our Lead Technician has over 30 years of experience!

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Pool supply and repair including free water testing, professional grade chemicals, free home delivery, weekly pool service, filter cleaning & acid wash.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.7
responsiveness
4.5
punctuality
4.5
Showing 1-4 of 4 reviews

Anne C.
09/2015
5.0
pool cleaners
  + -1 more
Mark has maintained our pools for 17 years. He is always extremely thorough and honest. He will only do what needs to be done and will charge you a fair price. The job is always done right. He explains everything he does and why; he pays attention to all the details. I wish all contractors were like him.
Description of Work: Mark installed all new pool equipment. The house is 25 years old so most of the equipment was original to the house. All the equipment is now controllable from an app and our home computer. Everything runs great and we know that if ever anything goes wrong, Mark will take care of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Joel W.
11/2012
2.0
pool cleaners
  + -1 more
Good luck.
Description of Work: I went in the store twice to request a quote for work on my pool. My wife went in another two times making the same request. They always said they would have someone call me, but the call never came. I called one more time and requested a repair on my pump. They enthusiastically said they'd have their filed person call me that day. It has been three days now. I've found another company to do the work.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Glenn M.
07/2012
2.0
pool cleaners
  + -1 more
Went to the store to setup an appointment to repair a leaky pump. Had a good talk to the person there. Setup a date for the repair. The day came and no one showed. Next day the same. It had been raining so I gave them the benefit of the doubt that they may be running behind. After the weekend, I called the store and talked with a lady. She was not aware of the missed appontment, but would text the technician to call me and set something up. Again, no call. Not willing to wait any more, I called another company and got the repairs done.
Description of Work: Went to schedule a repair to the pool motor.

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
2.0


Justine H.
03/2012
5.0
pool cleaners
  + -1 more
I had called around to schedule pool school, but after visiting McKinney pools felt they would provide the best value service for our money. They are always very knowledgeable and honest.
Description of Work: Pool school - Taught us about our pool and the equipment. Also gave tips on how to make it work better and longer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    1905 University Business Dr Ste 602, Mckinney, TX 75071

    www.mckinneypools.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 AM
    Tuesday:
    9:00 AM - 6:00 AM
    Wednesday:
    9:00 AM - 6:00 AM
    Thursday:
    9:00 AM - 6:00 AM
    Friday:
    9:00 AM - 6:00 AM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    McKinney Pools is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 AM

    Tuesday: 9:00 AM - 6:00 AM

    Wednesday: 9:00 AM - 6:00 AM

    Thursday: 9:00 AM - 6:00 AM

    Friday: 9:00 AM - 6:00 AM

    Saturday: 9:00 AM - 4:00 PM

    McKinney Pools accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, McKinney Pools does not offer free project estimates.
    Yes, McKinney Pools offers eco-friendly accreditations.
    No, McKinney Pools does not offer a senior discount.
    Yes, McKinney Pools offers emergency services.
    Yes, McKinney Pools offers warranties.
    McKinney Pools offers the following services: Pool supply and repair including free water testing, professional grade chemicals, free home delivery, weekly pool service, filter cleaning & acid wash.

    Contact information

    1905 University Business Dr Ste 602, Mckinney, TX 75071

    www.mckinneypools.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 AM
    Tuesday:
    9:00 AM - 6:00 AM
    Wednesday:
    9:00 AM - 6:00 AM
    Thursday:
    9:00 AM - 6:00 AM
    Friday:
    9:00 AM - 6:00 AM
    Saturday:
    9:00 AM - 4:00 PM