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LONGHORN LANDSCAPE CREATIONS

Lawn and Yard Work, Lawn Fertilization & Treatment, Landscaping,

About us

Landscape, Maintenance, Construction, Irrigation

Business highlights

44 years of trusted experience

Services we offer

Landscape, Maintenance, Construction, Irrigation

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.26 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.0
responsiveness
4.2
punctuality
4.2
Showing 1-6 of 6 reviews

John C.
06/2014
5.0
lawn service
  + -1 more
unknown
Description of Work: They upgraded both my sprinkler and my soaker hose systems. There were a number of changes I wanted made so that the systems would be more functional. They arrived on time and efficiently made those changes. I have used them for a number of years and have always been happy with their work. I will continue to use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

KATRINA B.
06/2014
5.0
lawn service
  + -1 more
unknown
Description of Work: Longhorn installs our Christmas lights each year and does a very good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Robin S.
04/2013
1.0
lawn service, lawn treatment
  + 0 more
We have always been very pleased with their treatment of our lawn and have had only a few minor problems with the staff providing services at the house. However, the ongoing numerous problems and rude treatment by the office staff has destroyed a once good working relationship. Below are listed only a few of the problems we've had in the past year. 1. Invoices were not sent followed by emails saying the payment was past due. The office manager said paperwork left at my house following treatments was the invoice. I informed her the paperwork was clearly marked with the statement and quot;Email invoice for payment.and quot; I requested that one unified system of invoicing be used (during the summer invoices for mowing and lawn treatment were emailed), and she never replied to my email. 2. During the past year we requested several bids from Longhorn for work totaling more than $10,000 and would have given preference to them because of our ongoing relationship but the requests went unanswered, or were answered incorrectly. In once case a bid to lay sod on the back 1/2 acre of our property was given for bermuda when we have St. Augustine. When I notified them of the error no bid for St. Augustine was ever sent. We received a bid from them to expand our sprinkler system and we had decided to have them do the work, but when I emailed to get the last details on warranty, start dates, etc., they took 8 days to reply to my email. I had given up on day 7 and chosen another company. 3. We received an email from Longhorn last Friday saying they would be treating our yard for weeds today. I responded with an email reminding them to knock on our door if the dogs were outside. We've had problems in the past with them just leaving notes saying they couldn't go in the back yard when no one had bothered to let us know they were here and ask us to bring them in. Perhaps this request bothered them, I don't know, but with two large dogs it's a little impractical to keep them inside all day. In that email I also told them we were ready to start having the yard mowed but I wanted to confirm first whether there would be a change in price. I never received a response (it's been 3 days now), but did inexplicably receive an email today (the day they had notified us they were coming to treat our weeds) saying our yard had been inspected and it only had grassy weeds, and that these would die on their own when the weather got hot. I replied asking whether this meant no one would be coming to treat weeds today and asked for someone at a higher level than the office manager to contact me to discuss the ongoing problems we're having with communication with Longhorn. I detailed some of the problems I've listed here and said we would have to find a new lawn maintenance company if the problems didn't improve. I received an email in return from someone named Tom wishing us luck with our new provider. The office staff of Longhorn has frankly seemed to treat customers with contempt. We have been very long-term customers who have always paid promptly (as soon as we've received the invoice). However, the lack of organization and rudeness when we are trying to resolve the problems this has created has made it impossible to continue working them.
Description of Work: The format of reviews allowed on Angie's list does not capture the long-term relationship or the amount of money we have paid to them over the years. We have been customers of Longhorn Landscape for more than 10 years while living in Allen and Lucas. Until last year we had had them do only lawn treatments but when we moved to an acre lot we also had them do lawn maintenance last spring and summer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$60

Christine P.
02/2013
5.0
lawn service, lawn treatment, tree service
  + 1 more
Great service and people!
Description of Work: They trimmed trees, mowed, edged and provided weed control. They will call the day before and are some of the nicest, most professional people I have ever done business with. Tom, Clint and Hilario are the consummate professionals, as are their crews.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jon N.
09/2011
5.0
landscaping
  + -1 more
They were a little bit faster in showing up than the other company. Their professionalism was on a slightly higher level. They are a somewhat bigger company. Their followup was also much more thorough. After doing the quote, they followed up following the quote to see if there were any questions and followed up after that. They were actually pursuing it in a pleasant and professional manner. It was a great experience. They were very good.
Description of Work: I interacted with Longhorn Landscape Creations in August. They gave me a quote for landscaping.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise C.
05/2011
5.0
landscaping
  + -1 more
The salesman was great. He was very knowledgeable and thorough. He came up with great ideas for our landscape. In the end, the work was done well and we are very pleased with the final outcome. We will work with Longhorn again.
Description of Work: Removing existing plants, installing new plants, installing loose stones.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

    Contact information

    204 S KENTUCKY ST, Mckinney, TX 75069

    www.longhorn.ws

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn and Yard Work,
    Lawn Fertilization & Treatment,
    Landscaping,
    Tree Service,
    Landscaping - Lighting,
    Pavers and Hardscaping,
    Leaf Removal,
    Lawn Irrigation

    FAQ

    LONGHORN LANDSCAPE CREATIONS is currently rated 4.2 overall out of 5.

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    LONGHORN LANDSCAPE CREATIONS accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, LONGHORN LANDSCAPE CREATIONS offers free project estimates.
    Yes, LONGHORN LANDSCAPE CREATIONS offers eco-friendly accreditations.
    No, LONGHORN LANDSCAPE CREATIONS does not offer a senior discount.
    No, LONGHORN LANDSCAPE CREATIONS does not offer emergency services.
    Yes, LONGHORN LANDSCAPE CREATIONS offers warranties.
    LONGHORN LANDSCAPE CREATIONS offers the following services: Landscape, Maintenance, Construction, Irrigation

    Contact information

    204 S KENTUCKY ST, Mckinney, TX 75069

    www.longhorn.ws

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM