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Lola's Cleaning Service

House Cleaning, Floor Cleaning and Waxing, Ceiling Fans,

About us

Family owned.

Business highlights

31 years of trusted experience

Services we offer

Residential & commercial housecleaning including sinks, countertops, kitchen, bathroom, tubs, toilets, showers, mirrors, glass doors, floors, carpet, ceiling fans & blinds.

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

3.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
0%
2
0%
1
75%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
3.5
responsiveness
3.5
punctuality
3.5
Showing 1-4 of 4 reviews

IRENE T.
06/2012
1.0
house cleaning
  + -1 more
I, too, bought a voucher through Living Social and tried to schedule an appointment for months via their website and phone. Finally, on June 8 (22 days before the voucher expired), I received a call asking me to email them my address, days available for the cleaning, and my voucher number. I foolishly included the voucher number which essentially paid them before receiving service, and never heard from them again. The good thing is that I was spared possible problems by letting such a dishonest company enter my house.
Description of Work: Service was promised but never performed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$40

SHARON J.
04/2012
5.0
house cleaning
  + -1 more
Lola's crew has been cleaning our home (this is the 2nd one) for over 15 years and we have always been more than satisfied with the job they do. I love coming home to a clean house! They deep clean every time they come and I've never had to call them back for a re-do. We will continue to use Lola's crew as long as they are in business!
Description of Work: Extensive housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Paul & Donna W.
04/2012
1.0
house cleaning
  + -1 more
Lola's Cleaning Service offered a voucher through Living Social for 3 hours of housecleaning. I purchased this deal June 30, 2011. I spoke to the owner a few days later. He told me they had sold 500 vouchers and were overwhelmed. I said, OK, I can wait. I checked with him 4 months later and he said they were still too busy. I checked the next 2 months. Then I contacted him and said, please pick a date in the next month and just schedule me. They didn't show. I asked to be rescheduled. They didn't show again. Now they just ignore my calls and emails. I have been very polite to this man. Now I just want to warn others to not get involved with this company.
Description of Work: No services performed. My last email to this company was April 3, 2012. I did not get a reply.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$49

Chris G.
11/2011
1.0
house cleaning
  + -1 more
Cancelled/rescheduled/didn't show mulitple times. Lousy communication. Great at excuses.
Description of Work: Supposed to be house cleaning but never showed.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$50

    Contact information

    115 Aero Country Rd Ste 4, Mckinney, TX 75071

    lolascleaningservice.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Floor Cleaning and Waxing,
    Ceiling Fans,
    Carpet Cleaning,
    Blind Cleaning

    FAQ

    Lola's Cleaning Service is currently rated 3.5 overall out of 5.
    Yes, Lola's Cleaning Service offers free project estimates.
    No, Lola's Cleaning Service does not offer eco-friendly accreditations.
    No, Lola's Cleaning Service does not offer a senior discount.
    No, Lola's Cleaning Service does not offer emergency services.
    Yes, Lola's Cleaning Service offers warranties.
    Lola's Cleaning Service offers the following services: Residential & commercial housecleaning including sinks, countertops, kitchen, bathroom, tubs, toilets, showers, mirrors, glass doors, floors, carpet, ceiling fans & blinds.

    Contact information

    115 Aero Country Rd Ste 4, Mckinney, TX 75071

    lolascleaningservice.com