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Kangaroo Contractors

Roofing, Window Cleaning, General Remodeling,

About us

Over 20 years of superior customer service with an A+ BBB rating and thousands of satisfied customers. We specialize in helping customers, after a claim has been filed, handle all of the stress and headaches of putting their home back together. We have several Haag Certified Roofing Inspectors on staff. In the roofing and insurance industries, the phrase "Haag Certified" carries a lot of weight. It indicates that we can effectively and efficiently inspect and assess roof damage. We are proud to announce that we are now GAF Master Elite Roofing Contractors #ME40933 and because of GAF's stringent standards, only 3% of all roofing contractors have qualified as Master Elite® contractors! Give us a Call and we will Hop To It!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, siding, windows, gutters, painting, attic ventilation, insulation, radiant barrier, foam and blown insulation, window and gutters cleaning, bathroom and kitchen remodeling, general home maintenance & insurance restoration.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.740 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
0%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 40 reviews

Frank B.
04/2018
1.0
gutter repair, roofing
  + 0 more
If I could give a zero or a negative five, this is what this company deserves. They were subcontracted by my roofers (DFW Roofing Pro) to install the leaf guards. It's been over a month and four visits later and still not installed correctly. I was only met by a poorly clothed illegal (lack of professionalism) who probably didn't receive more than a couple of years of grade school. I never once saw the owner or the supervisor. This same illegal told me to my face on two different occasions that he was to install the light side up when I told him I wanted the brown side up. They can't even be flipped over to begin with because it defeats the functionality of their design. He would say, My boss said... I said, who pays your boss? Who owns this house? Every time, he would leave and not finish the work. Now they think the job is done but it's crappy. Open gaps at every corner because they didn't follow the simple instructions in a PDF I found on the internet. Every adjoining piece is not screwed in the proper place to keep from sagging. Bent and sharp curled edges at places which look evident of not having the proper tools to provide a clean cut. Sloppy, sloppy and horrible. BEWARE! NOTE: I interviewed them to do my roof and I always inform each roofer my guidelines, one of which is no extra dollars out of my pocket. He submitted two contracts which I thought was Plan A and Plan B. One showing certain options I expected totally covered under my insurance and one with the leaf guards ($400) extra. He had advertising for upgrades which others were as well for free, except his were not free. Plan A was just basic roof replacement and Plan B was $5,000 more for extras I thought was going to be included. I told him bye-bye. He replied with a plea for a deal which I quickly declined. One a snake, always a snake! You've been warned... I will be posting on other sites to help, but people, DO YOUR WORK. DFW Roofing Pro ROCKS. Loads of extras and got $7,000 more from my insurance company when the previous six roofing companies did nothing after looking at my insurance claim.
Description of Work: Gutter Leaf Guards

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Thomas H.
09/2017
5.0
fencing, gutter repair, roofing
  + 1 more
Very professional, completed in a timely manner and done well.
Description of Work: Roof and gutter replacement. Fence washing and staining.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie J.
05/2017
5.0
window cleaning
  + -1 more
Excellent!! Well cleaned and done very efficiently.
Description of Work: Windows and ceiling fan cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy O.
04/2017
5.0
roofing
  + -1 more
So easy! They came and inspected the roof right away and let me know what they found. I didn't know if I had a serious problem or not, and was worried about leaks with more bad weather coming. I was lucky and only had wind damage - missing shingles. They provided a quote that identified exactly what work would be done. I was concerned it would take awhile to get done since it was a relatively small job. They got it done so fast, I didn't even realize it was done! I appreciated that all our communications were done via email and phone - was much easier for me! So pleased. While I hope I don't need their roofing services any time soon, I know I will not hesitate to contact them again when the need arises.
Description of Work: Roof repair after wind/hail storms in area. Missing shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Bettie S.
03/2017
5.0
fencing, gutter repair, roofing, house painters
  + 2 more
I did use Kangaroo Contractors and I was pleased with their work.? I think they started in October of 2016 and they finished up just prior to Thanksgiving.? They completed the roofing but they obviously started on it because they did fencing, put in a new fence, new roof new gutters and staining.? That took a period of time so I think they started probably early or mid October and they got finished up with everything around November.? There were several contractors.? I mean I can't tell you the number, but they had a crew that did the roof, they had a different crew that did the fencing and the staining, and a different crew that did the gutters.? So I can't tell you for sure, they probably were sub contractors to them.? They cleaned up everything.?
Description of Work: They did roofing, fencing, new gutters, and staining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Don M.
04/2016
5.0
remodeling
  + -1 more
The repairs went very well, they were prompt, courteous, and very professional.
Description of Work: Kangaroo contractors repaired several issues that we were made aware of during an inspection of our home by potential buyers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Brian O.
01/2016
5.0
window cleaning
  + -1 more
Everything was amazing. It went perfectly! Am putting home on market and will leave Kangaroo's card for new home owners. Wish I had found them earlier in my tenure at my home. Highly recommend.
Description of Work: Washed exterior of 13 windows of a 2 story house. Jose was punctual, professional, and efficient. Katie was responsive and courteous regarding the setting up of the appointment. Ward was prompt in responding to a morning phone call regarding arrival time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Kangaroo Contractors
Thank you very much for your business and nice review!

Alex K.
05/2015
5.0
window cleaning, replacement windows
  + 0 more
The cleaner arrived on time, was friendly, and throughly cleaned all windows (31) in about 3 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emery H.
05/2015
5.0
roofing, replacement windows
  + 0 more
Easy to work with, came in cleaned and invoiced me. no hassles or difficulties
Description of Work: Cleaned inside and out side of 40 windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Michael J.
01/2015
5.0
ceramic tile, countertops, remodeling, roofing
  + 2 more
Kangaroo Contractor were very professional, punctual and committed to my remodel. The supervisor for the project, Rob Sielert , oversaw the process every step of the way and made sure things were done properly. When he wasn't doing the work himself, he supervised the work done by other contractors. Everything the company did to my kitchen was done to the very highest code and finished near perfection. Kangaroo's contractors are dedicated to professional craftsmanship and proper finishing details. I was not disappointed by any of the installations done or materials used by their contractors. The project was completed before the date they projected. However, it did come in over budget because of electrical costs, but that was due to unforeseen problems hidden behind kitchen walls. I will definitely use Kangaroo Contractors again for future remodeling project to my home. And I wholeheartedly recommend them to anyone looking for excellent work at a reasonable price.
Description of Work: Kangaroo Contractors installed new appliances, new granite counter tops, new cabinets and new tile in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Melvin A.
11/2014
1.0
roofing, window cleaning
  + 0 more
The provider arrived and stated the big deal special was for 20 windows only and we had 72. They asked for an additional $480 to complete the job. We told them didn't know the job was only for 20 windows, but we would accept the 20 and identified the windows to be cleaned. They refused and said it was not worth their time to clean only 20 windows. I have an email from the company stating we should not write a review because they didn't perform the service.
Description of Work: The provider arrived and refused to complete the job.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$143

Response from Kangaroo Contractors
No work was ever completed for this customer and The Big Deal promotion clearly states it is for cleaning 20 windows and not 72. We consistently strive to make our customers happy and as you can see from previous reviews, have done so for over 18 years. The homeowner then asked us to only clean 20 windows and immediately began to argue about the definition of a window. We never asked for $420 extra, the actual amount was $334.80 for the extra 52 windows which also included a discount. He asked us to clean the equivalent of 30 windows for the same discounted price. We felt there no chance for a good outcome so we decided to refund the money instead. We sincerely regret that we could not come to an agreement with Mr. [removed member name] and provide him with our superior customer service.

Richard O.
10/2014
5.0
roofing
  + -1 more
By the end of the repairs we felt like they were family
Description of Work: A little bit of everything

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

William W.
07/2014
5.0
gutter repair, roofing
  + 0 more
Everything went as planned. They showed up as promised. Their trucks were marked so we knew they were the right people. They were polite and got the job done.
Description of Work: Replace shingles, gutters, and repair chimney - insurance claim

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Lea Ann T.
05/2014
5.0
handyman service, window cleaning
  + 0 more
They were a pleasure to have in my house. They were professional and worked quickly. I am so blessed that I found Kangaroo Contractors. I would trust them with any job and know they would be fair to me. I also trust their work!!!
Description of Work: They hung large mirrors. They also put handles on bricks. They attached, hinges for my hoses. they cleaned my windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jackie B.
04/2014
5.0
remodeling
  + -1 more
Their work is absolutely "perfectionist". Ward (owner) always called even if he was going to be a little late (though seldom was). We felt he was a perfectionist, which was great. We used him for painting jobs, small construction jobs and more (they also do seasonal work like window cleaning, gutter cleaning, etc.) PLEASE NOTE - THIS WAS PERFORMED AT OUR FORMER HOME IN MCKINNEY, TEXAS- 707 TUCKER STREET. THERE IS NO WAY TO CHOOSE THIS LOCATION ON THIS FORM.
Description of Work: We used Ward Vestal (Kangaroo Contractors) for several home improvement and repair projects when we lived in McKinney.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terina P.
03/2014
5.0
window cleaning
  + -1 more
They are very professional and got my windows crystal clear! They showed up on time and protected any items that were in front of my windows. I cannot say enough great things about Kangaroo Contractors and highly recommend them!!
Description of Work: They cleaned my windows and it went extremely well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Julie E.
02/2014
5.0
handyman service
  + -1 more
They can be pricey but are completely reliable and I know that whatever task they take, they do it very very well. Would highly recommend them.
Description of Work: Kangaroo has provided many services for us from repairing cracks in very tall entry way to cutting a hole in my cabinet for a larger oven.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nicole E.
08/2013
5.0
roofing
  + -1 more
Kangaroo Contractors installed them in one morning and they did a wonderful job. They had the better price than competitors.
Description of Work: Kangaroo Contractors installed 3 vents on the top of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

James T.
07/2013
4.0
roofing
  + -1 more
I had them to repair my roof and they did a good job, I was happy with the outcome. I would use them again if needed.
Description of Work: Roofing

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Kevin M.
03/2013
5.0
remodeling
  + -1 more
Kangaroo painted the exterior of my house in March 2011 and did a great job. Since then, my lawn service company chewed up the bottom of the siding along the garage with their line trimmers. I called Ward to get an estimate for replacing the siding and repainting the wall. He came back with an estimate in less than 48 hours from my original phone call. Instead of replacing the siding, he recommended just adding a piece of cement trim along the bottom. This would be much more durable and cheaper than replacing the siding so I authorized the repair. The crew arrived promptly, completed the repair, sealed the joints, and painted it to match in less than 90 minutes. It looks great too.
Description of Work: Installed 20' section of cement siding along base of exterior garage wall. Caulked and painted to match siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Emery H.
11/2012
5.0
gutter cleaning, remodeling, window cleaning, replacement windows
  + 2 more
Great job overall, will use them again.
Description of Work: I have been using Kangaroo Contractors for a while, initially to clean my outside windows but had them clean both outside and inside as well as clean the outside of my house for insect nests and general cleaning. They did a great job, arrived on time and really just took care of business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Gina C.
11/2012
5.0
handyman service, house painters
  + 0 more
He is amazing. I love them. If he can't do the job, he knows exactly who to call. He does excellent work. He is very professioanl and he is the only one I would call for any work.
Description of Work: He painted my entire exterior house and stained my fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian J.
06/2011
5.0
remodeling
  + -1 more
Excellent experience. Listened to all requests and performed work as expected. Timely and professional.
Description of Work: Install solar attic fans, install soffit vents, and replace existing soffit vents.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

David S.
09/2006
2.0
remodeling
  + -1 more
The price was fair considering the amount of work they had to do. I would not recommend them to do. It takes too much of a hassle with them. They were recommended to us by the realtor of the house. We got them before we were a member.
Description of Work: Remodeled the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$30,000

Response from Kangaroo Contractors
GUESS I AM AS SURPRISED AS ANYONE ABOUT THIS NEGATIVE REPORT. WE DID WORK FOR THEM 2 YEARS AGO AND THEY RECOMMENDED US TO SEVERAL PEOPLE AND REQUESTED THAT WE USE THEM AS A REFERENCE IN THE FUTURE. I REALLY DON'T KNOW WHY ALL OF A SUDDEN THEY ARE UPSET WITH US. THERE AREN'T ANY SPECIFICS IN THE COMMENTS TO INDICATE WHAT THE PROBLEMS WERE.

JOHN S.
08/2006
5.0
gutter repair, handyman service
  + 0 more
My only complaint, a small one, is they didn't do a very good job of keeping me informed re: their schedule of work. (Several different small jobs needing coordination.) The quality of work and professionalism, however, were excellent.
Description of Work: Several small Energy-savings projects, plus additional rain gutter installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,950
    • 1(current)
    • 2

Contact information

2334 N Ridge Rd, Mckinney, TX 75070

http://www.kangaroocontractors.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Window Cleaning,
General Remodeling,
Handyman Services,
Gutters,
Exterior Painting,
Windows,
Gutter Cleaning,
Fencing,
Countertops and Backsplashes,
Ceramic Tile,
Interior Painting

FAQ

Kangaroo Contractors is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Kangaroo Contractors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Kangaroo Contractors offers free project estimates.
No, Kangaroo Contractors does not offer eco-friendly accreditations.
Yes, Kangaroo Contractors offers a 5% senior discount.
Yes, Kangaroo Contractors offers emergency services.
Yes, Kangaroo Contractors offers warranties.
Kangaroo Contractors offers the following services: Roofing, siding, windows, gutters, painting, attic ventilation, insulation, radiant barrier, foam and blown insulation, window and gutters cleaning, bathroom and kitchen remodeling, general home maintenance & insurance restoration.

Contact information

2334 N Ridge Rd, Mckinney, TX 75070

http://www.kangaroocontractors.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM