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Hales Chimney Cleaning & Repair

Chimney Sweep, Chimney Repair, Chimney Caps,

About us

We employ knowledgeable and professional technicians that are certified by the National Fireplace Institute and The Chimney Safety Institute of America. We are also members of the National Chimney Sweep Guild and the Better Business Bureau of Dallas. We have over two decades of professional experience and the most rigorous training in the country have helped us achieve the highest level of customer satisfaction. Hales Chimney Cleaning and Repair LLC takes pride on being the best in chimney cleaning texas. We have built strong relationship with homeowners and small businesses all over texas. Our customer relations are centered around our well-trained employees.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Chimneys - cap maintenance, leak repair, cleaning, inspections, video scanning, crown repair, water repellant, dampers, firebacks, fans, rebuilds, relining, animal removal. Masonry. Gas logs & log lighters.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.862 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
2%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-62 of 62 reviews

Michael W.
03/2016
2.0
chimney sweep
  + -1 more
unknown
Description of Work: Leak in fireplace flute still continues. We called and left voice messages... No response!
Rating CategoryRating out of 5

robin H.
02/2016
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: Inspected and cleaned chimmney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sherry J.
02/2016
5.0
chimney sweep, air duct cleaning, chimney repair, fireplaces
  + 2 more
unknown
Description of Work: They inspected my fireplace, cleaned it and counseled me on proper methods to ensure good drafting when starting to burn a fire. I was impressed with the knowledge and level of detail. Cleaning was quick and conducted in a way that all the mess was contained and carried away. At my request they also went on the roof and inspected the chimney. They did discover some exterior damage to the siding on the chimney and quoted a price to repair. They showed me a photograph of the damage, but I could not see from the ground (possibly because of angle). I thought the price high and not given options to repair other than complete refacing. However, I have not at this time secured competitive bids so it may be in line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Alex G.
11/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Everything went fine, efficient and honest group of people, did a great job and was efficient,fast and reliable. Highly recommend this vendor!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Thomas S.
09/2015
5.0
chimney caps, chimney repair, chimney sweep, masonry
  + 2 more
unknown
Description of Work: Came to my house on July 20 to measure for custom chimney cap to replace damaged original. Advised me after inspecting the chimney top that the builder had not filled in the chimney crown with mortar, depending on the cap to keep out moisture - not advised. I authorized mortaring the crown when they installed the cap. After custom cap was fabricated, installers came on Septemper 1 to install. | |For both appointments, the service men arrived at or slightly before the time agreed. Installation crew was professional & courteous, and worked quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Patricia C.
07/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Inspect the chimney and fireplace and then for an additional amount cleaned I both as well. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marion W.
05/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Raeanne M.
03/2015
5.0
chimney sweep, dryer vent cleaning
  + 0 more
unknown
Description of Work: They cleaned the chimney and dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joanne W.
02/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Did some repairs to the inside of our fireplace box and checked the chimney on the inside. They sealed up some cracks in the firebox. We have used them a few times in the past and they have always been great, professional and didn't try to sell on extras that you didn't need. We will continue to use them for future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike L.
01/2015
1.0
air duct cleaning, chimney sweep
  + 0 more
unknown
Description of Work: Wife called to schedule appointment. Left 2 messages on answering machine. Never got return call

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Sally G.
10/2014
5.0
chimney sweep
  + -1 more
Everything went great.
Description of Work: Repaired chimney top which required masonry work, installed new chimney cap, cleaned dryer vent and repaired dryer vent cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mike L.
03/2014
5.0
chimney sweep
  + -1 more
easy, great to work with
Description of Work: nice guys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1
    • 2
    • 3(current)

Contact information

600 New Hope Rd E, Mckinney, TX 75071

www.haleschimney.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Chimney Caps,
Dryer Vent Cleaning,
Fireplaces,
Masonry,
Air Duct Cleaning,
Gas Logs,
Animal Removal,
Tree Service

FAQ

Hales Chimney Cleaning & Repair is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Hales Chimney Cleaning & Repair accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Hales Chimney Cleaning & Repair does not offer free project estimates.
No, Hales Chimney Cleaning & Repair does not offer eco-friendly accreditations.
No, Hales Chimney Cleaning & Repair does not offer a senior discount.
Yes, Hales Chimney Cleaning & Repair offers emergency services.
Yes, Hales Chimney Cleaning & Repair offers warranties.
Hales Chimney Cleaning & Repair offers the following services: Chimneys - cap maintenance, leak repair, cleaning, inspections, video scanning, crown repair, water repellant, dampers, firebacks, fans, rebuilds, relining, animal removal. Masonry. Gas logs & log lighters.

Contact information

600 New Hope Rd E, Mckinney, TX 75071

www.haleschimney.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM