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Geek Squad - Best Buy

Computer Repair, TV Sales, Computer Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Showing 1-1 of 1 reviews

Delores R L.
09/2010
2.0
computer repair
  + -1 more
When I first encountered them, the manager said they’d give a written estimate for the repairs. They sent out my computer to be looked at and gave me a verbal estimate. They also told me that they would send an email to my local store containing the written estimate. When I received my computer back from them it didn’t include the written estimate that I had requested. When I went to my local Best Buy, they told me that they did receive the email containing the estimate but would not provide it to me. They then told me that they do not give written estimates per their policy! I need a written estimate to receive a refund from American Express and this is why I went to them in the first place. They wasted an entire week of my time.
Description of Work: I went to this company to receive a written estimate for computer repair. I only needed a written estimate, no service. If I return the computer to American Express who covers the warranty with a written estimate of repairs, American Express will refund my money.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


    Contact information

    1751 N CENTRAL EXPY, Mckinney, TX 75070

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 2 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    1751 N CENTRAL EXPY, Mckinney, TX 75070

    www.geeksquad.com/repair