Footprints Bath and Tile McKinney

The project was completed to my satisfaction. Would hire them again.

A 2-day project took 5 days. The job was done in a rush, where preparation and quality of work were not even close to what I was expecting. It felt as if I had hired the keystone cops. Never will I hire them again, lesson learned!

Absolutely would hire this company again! Alan was very hands on with the project and had his tile guy out to the house in a very reasonable time. Very good work from start to finish - when done all the mess was gone and just a beautiful tile fireplace. Call this company first and you won't be disappointed!!!!!

Outstanding job. Great craftsmanship and attention to detail on the tile. The new tile accent wall looks amazing.

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Responsive; quality work; beautiful result!

Superb job!

I received 3 estimates. One was double the cost of the other two. Between the 2 that were equal, I felt that Alan explained the job in great detail and offered options to save money. I had the feeling that he would be sure the job was done properly - it was. His crew did a great job and cleaned up so that the space was spotless. Very professional.

Professional, efficient, tidy and beautiful craftsmanship

Demo'd old tile and installed new tile. Work looks great and we love our new floor.

We had to have some flooring replaced after having water damage by our back door. We did not have any more of the flooring and Alan walked us through the process including places to go to try and match flooring best. I was unable to be at the house, but had a family member there while the work was completed. Alan texted me with updates and pictures during the install process. It looks great! Not only did they do a great work, but customer service was superb! Thank you!!

Great work. Professional. Prompt. Would definitely hire them again.

Alan arrived exactly when he said he would and took great care to capture all the details. The crew were friendly and cleaned up well. My finished floors look amazing.

Greta customer experience with Alan and Sergio.

On time, job was done very quickly and the guys cleaned up after. Highly recommend!

Professional and genuinely wanting to do what was best for their client!

Initial experience and quotes were great. However actual job took much longer than quoted. Attention to detail was lacking in some areas; multiple areas weren’t sanded uniformly so we now have unevenness in floors in a couple of places. Baseboards were put back poorly. Communication was great at first but then went downhill; we weren’t told the color we wanted was more and very different from what was in the quote.

Renters in my home for only 5 months destroyed my brand new wood floors. 😱Footprint floors were able to sand and restrain the floors to look like new. Thank you!

Footprints really know what they are doing, the work was done right and on time.

Jeff did a great job. It took longer that anticipated.

Hire again

We were very pleased with the finished product of our installation; the quality was high, when we identified issues, the crew came back to make adjustments quickly. Unfortunately, the project timeline was pushed back throughout the process, so we were in a hotel for several extra days. That said, we've used other flooring companies too, and despite the timeline push, their quality of workmanship was high.