appliance care mckinney

Professional, punctual, experienced, local and pleasant. Thank you Sir!

Mark called before he arrived, and showed up on time. He was diligent about the repair, making sure it was done correctly. The dryer wasn't very old to have the heating element burn out so I asked what could have caused it. He suggested a clogged dryer vent. I was skeptical because I had had my vent professionally cleaned less than 2 years ago. But he was RIGHT! I couldn't believe the amount of lint he got out of my vent. He went the extra mile and cleaned it from the outside and inside the house. I am sure he saved us from a future house fire.

I looked on Angie's List and found Appliance Care and Mark Benedict. Mark has many years of experience in all large appliances. He fixes all brands and does a thorough job. Everything he fixes, he does well. Now I finally found someone who does a great job with all large appliances!

He arrived a few minutes early to the appointment, dressed very professionaly, clean and groomed. He went straight to the task at hand, checked with me about the location of the dryer to be sure it was exactly where i wanted it. He answered my questions with patience and made sure I understood his explanation. He was very professional, talked to my dog, and completed the job in a timely manner. He made sure I felt comfortable with my new dryer and it's operation before he left and let me know he was available if I had more questions once I was using it. A very good experience for me.