Ameritex Roofing

Excellent Work . Finished in one day right before another storm with an excellent price.

Robert really took care of us every step of the way!!

Robert McAllister worked with us throughout the project and ensured the entire project was performed according to our wishes and was well executed. My husband is very particular and Robert addressed all of his concerns promptly and efficiently. The job took two days to complete and because we have a complicated roof design Robert ensured a large crew was assigned to the project. The crew cleaned up after themselves periodically during each day of the job and did an excellent job of cleaning up after completing the roof. They ran a magnet over the yard to pick up stray nails etc. and when they were done we found no debris remaining. Robert is also coordinating gutter replacement on our house but that project will not take place until our house is repainted in November. We were very pleased with Robert, the crew and the quality of the completed roof.

Went as well as expected, except the crew came a day earlier than scheduled, couldn't speak English appropriately, and acted like it wasn't their fault until the owner showed up and apologized and set things right. They did the work well, but left dozens and dozens of roof nails throughout my grass, flower beds, and gutters.

Every thing was easy. The work was done when promised and Laurie the office manager GREAT

I also got a bid for them for another roof replacement. They did a good job the first time but I choose not to use them a second time. They replaced the shingles. It was from hail damage. They were the first ones that I called when I needed a new roof but they had spent a long time. The father that I had dealt with the first go around, his son has now I guess taken over. It looked pretty good until I asked them to quote with installing some soffit screens around the eves. The quote he gave me for that was just outrageous. That pretty much ruled them out.

On the cost, I don't remember right now. It seems like I was comfortable with it.

Based on home inspector's suggestion; I called Ameritex on Friday and I was given two sales person's name and was told one of them will contact me by end of the day. I didn't hear from anyone on that day which was early in the week and finally called the owner on Friday. He also assured me that someone will contact me at the end of the day & asked me to text him my address, phone number and email which I did right after hanging up the call. Again I didn't hear anyone from Ameritex that day (Friday) not following Monday so contacted the owner again on Tuesday morning via phone call. He asked me text him my email address. During phone conversation as well as through text message(s); I made it clear that this is the first time I am going through possible roof replacement and I would like some one to come to my house; assess the damage and walk me through the process. At the end of the day; I didn't get any phone call but all I got was a quote from Ameritex without looking at my house nor paying any visit. This is completely unprofessional and unacceptable to me. So I swiftly reply back to the person who sent me the quote expressing my displeasure with how they have handled my case and reiterate my requirements. I forward that response to one of the owner as well(whom I spoke with over the phone and exchanged texts) and as I expected; didn't hear from neither owner nor Ameritex rep. I found another contractors who was on my side and walked me through the process very professionally. He even came out to my house while filing a claim with insurance company to make sure I am answering all the questions that insurance company may have. And guess what roof was certainly damaged and needed lot of work to be done. I know who I would recommend for roofing contractor and that won't be Ameritex for sure.

Due to a hail storm I needed my roof replaced. I shopped and compared several local roofing companies. Ameritex Roofing quoted me a good price compared to their competition and they were able to schedule my roof install quickly. I spoke with Laurie and Bryan on several occasions. I decided to go with higher quality impact resistant shingles. They were both very responsive and very professional, and they answered all of my questions (even after the job was done and they had been paid). Their estimate provided detail on exactly what work would be accomplished. Some companies do not do this. On the day of install there was a brief delay before they could get started however work went quickly after the crews arrived. The overall work took slightly more than two days ( I have a large house ). Prior to leaving each day the work crews will cover and protect your roof. On the 1st night after work started a heavy rain came. I inspected my attic during and after the rain and found no water leakage. My roof looks great. I highly recommend Ameritex Roofing!

Good quality. Some delays, but work done well.

Great job . Robert was very helpful

They haven't done the work yet. They are fine so far. We ended up choosing them because we had an inspector that really likes their work.

Fantastic!! Bill Harrell the owner is extremely knowledgeable and a great guy to work with. His crew is hard working and fast. They put in two long days and did a bang-up job. I recommend them without any reservations and would definitely use them again!

I tried to use them again, but they haven't responded. They are just so busy with all the damage. They aren't ignoring me. They've had to reschedule. I had to call them.

awesome experience, prompt, and performed services as expected

Great and smoothly. Professional and kept me in loop in the process.

I needed my roof inspected for damage after a recent hail storm. I contacted Ameritex Roofing on their website to set-up an appointment. I never heard back. I then called Ameritex Roofing and I was told that someone would contact me to set-up an appointment. Again, I never heard back. I called a second time and spoke with David. He told me that I was on the list for the next day to have my roof inspected. Again, I never heard back. I would not use this company and their customer service is absolutely horrible.

Angie's List asked me to provide as much detail as possible about the specific work done and my overall experience, including project details and cost - so here goes: The crew chief Gonzalo on monday 2017, and an 18-wheeler with all the roofing materials, showed up a half-hour early to get everything staged for the roofing crew of seven to get started at 7:30 AM. It took that crew of seven to finish the job in one day, at 6:30 PM. The crew did an excellent job of protecting bushes against damage from the weight of following debris from the roof (old felt & shingles). The next day, Gonzalo came back to do a post roofing follow-up walk-around to see if anything else needed to be done that wasn't done yesterday. Vince of ABU Gutter Systems, showed up Thursday to replace the gutter which is typically damaged when the existing shingles and underlayment are removed from the roof. Gonzalo showed up on Saturday to install the two skylights. They had to be custom built by another subcontractor to accommodate the slightly smaller size of the original skylights. Otherwise, they would have been installed sooner. The following Tuesday, Uvaldo installed and painted 10 soffit vents. Since I'm retired, I was able to monitor the above work-in-progress and make timely comments and make suggestions when necessary. My satisfaction with key aspects of the job was enhanced by my presence and occasional input. I gave all of the above work crews an “A” rating for the Quality of their work and Punctuality. Special kudos go to Gonzalo and his seven-man roofing crew, especially when storm clouds threatened to pour rain through an exposed portion of the roof. They all shifted into high gear to get several rows of underlayment rolled into place to prevent water damage in the attic. Well done guys! The roof was ready for the anticipated rain even though it only sprinkled briefly over our house. The major downpour occurred only three blocks to the south. Wheew! I give the Office Manager, Laurie, an “A” rating for her professionalism, attention to detail, courtesy, and friendliness. However, the “B” rating for Professionalism goes to the owner, Bill, and the salesman, Robert, for their initial lack of attention to detail on some aspects of the contract. They seemed reluctant to specify verbatim some of the requirements that were important to me, their customer. They seemed to prefer to play it ‘fast and loose’ with the description of work instructions on the contract in order to avoid having their feet held to the fire (being held accountable) if the customer's/my specifications didn't happen to get met as required. Years ago, another contractor told me that, "If it's not in writing, it doesn't get done." Too often there's a ‘slip between the cup and the lip’ when it comes to communication between a salesperson and the people who actually do the work; so the workers just don't ‘get the word’ to do what the customer wants done, that the salesman promised would be done. Sound familiar? That's why I wanted certain requirements spelled out verbatim in the contract - so that there would be no miscommunication about my requirements between the two parties. The “C” is for lack of Responsiveness in getting their contract ultimately changed from their vague generalities to my verbatim statement of my requirements. The “D” on the Price relates to changing their initial price from $12,200 on December 9, 2016 to their final price of $13,800 on their contract signed by Bill, dated February 16, 2017, with no justifiable change in materials or labor to account for the $1,600 increase in price. I also had to remind Bill of the 5% senior citizen discount, since it wasn't voluntarily offered. My Overall rating of “B” is the result of that “B” on Professionalism, the “C” on Responsiveness, and the “D” on Price. Otherwise, I would have given them an Overall rating of "A", since the work crews did such an outstanding job. If the “Golden Rule of Economics” doesn't apply to those with the gold who make the rules, then who does it apply to - those on skid row who are dead broke? Who wants them making any rules? In short, “Money talks, but a salesman’s B.S. walks”? The paying customer is always right, even when wrong, like it or not! After all, they're the ones you can thank for your paycheck, word-of-mouth advertising, and your standard of living.

Outstanding customer service. Outstanding work start to finish. From the first conversation to clean up of the last nail, these folks all know their business and they do it very well. We were pleased with the estimate process: amazing- without seeing my insurance adjusters numbers or my estimates from two other contractors, from Angie's List, these guys were right on the money- accurate- reasonable- first try! After they started work, they also went the extra mile to take care of several unexpected things that presented during the repair process. Workers were all professional, polite, and all appeared to be conscientious of workplace neatness and clean-up. Outstanding job- looks fantastic! We were happy to give these folks our money, they earned it, definitely money well spent. We recommend these guys with confidence to anyone that may need roof work- no need to look anywhere else!

Ameritex completed everything efficiently without having to find separate contractors for each repair. Very pleased with quality of materials and workmanship.

It was great! They fixed what I had to be fixed, with a reasonable price. I requested 3 quotes and the 2 others were way out of line, because I work in construction and I knew about how much it would cost and everything. But, the 2 other companies were trying to sell me something that I didn?t need. They were very receptive on how I wanted it fixed and everything. They did what they had to do, at a very reasonable price. The price was very good for what we had to fix. It was just $250, because it was just a small leak on the rook and the corner somewhere. The $250 was nothing compared to what they did and the staff was really nice!

I was very happy with the service and the quality of the job done by AmeriTex. Robert helped me through the process, including meeting with our insurance adjuster. He was prompt and professional, and he was super responsive when I had a question or needed more information. The roof and gutters look great and it is evident it is a quality job. The installers were courteous and were very efficient, getting the roofing job done in two days, including tear-off. I have recommended AmeriTex to two of my friends for their roofing needs.

Robert was great to work with. His crew showed up on schedule, completed work within a reasonable time, and cleaned up the yard. Robert worked directly with the insurance company and completed and settled our account quickly. Plus roof looks great!

They did a good job. It took two days because of the heat but I was very pleased with their service.

The primary thing I want someone to know about Ameritex is that they do what they say they are going to do. Their work is excellent, honest and very transparent. David would tell me "we'll have a crew out in the morning, or XYZ will be delivered on a particular day" and without exception things went exactly as planned. I am very grateful I got connected with Ameritex as I've heard so many bad stories about roof replacement, and mine was a breeze.